GoogleStuck on the highway with a flat and no spare. Needed a tow, they came right away and were very efficient and polite. Very professional. Thank you so much.
About TowAway LLC
In the heart of Saratoga Springs, TowAway LLC stands out as a reliable and professional towing service provider. Garnering high praise for their prompt and efficient roadside assistance, TowAway is the go-to for locals in need of car towing. Customers rave about the friendly and courteous staff, who manage to ease the stress of vehicle troubles with their understanding and swift service. Whether it's an early morning call or a complex extraction, TowAway's team is commended for their professionalism and respect for both the customer and their vehicle. Offering competitive pricing and a quick response time, TowAway LLC is celebrated for going above and beyond, ensuring a seamless experience from pick-up to drop-off.
Customer reviews
Showing 101–150 of 615 published reviews.
GoogleGoogleIts never great to find yourself at the side of the road and my driver did everything they could to make it as pleasant as possible. They were very efficient, friendly and professional in getting both me and my broken car to the shop.
GoogleExcellent service all the way around. Thank you!
GoogleWhen I made the request through roadside assistance due to a flat tire, I was told an hour. Gavin arrived early which is always a green flag. My tire change ended up being a tow when we realized there was no spare under my car. I encourage everyone to check now instead of finding out when its needed. Gavin was professional, personable, and has a great sense of humor.
GoogleWe called roadside assistance for a 15 passenger van that had died on the side of a country road. We managed to get it to a gas station. We were told by insurance 45-90 minutes after a service was assigned. Once TowAway had been assigned, it was 14 minutes! Josh showed up, introduced himself, got the keys and loaded the van up. We explained we had come from Indiana for the Adirondack Fiber Festival and all of our items were loaded in the van. Josh was very understanding. He was polite, all smiles, and very efficient. We actually ended up following him to the service center, our Airbnb being just past the location. He was careful and considerate of materials in the van. He sent us messages about where it was ultimately parked and where we could find the keys when he was done. Highly recommend this service!!!
GoogleVery good driver very polite and efficient
GoogleVery much appreciate Mark’s help and excellent customer service! Everything was done quickly and in a professional manner.
GoogleLovely, helpful and efficient. Made the frustrating experience of locking the keys in the car as stress free as it could be! Highly recommend.
GoogleAwesome and prompt…very personable service at a time of need!!
GoogleThey were timely and efficient, went very smoothly
Google
GoogleGreat towing service , very professional. Will do service with them again !
GoogleVery quick response and excellent service. Top notch experience!
Google
GoogleI needed a Flatbed tow For my Tesla, with a flat tire service was excellent, friendly and knowledgeable
Google
Google
GoogleI recommend TowAway if you need a tow truck or flatbed. They arrived early, were professional and knowledgeable, and I had no worries about damage to my car even though I was assuming it was a difficult job.
GoogleI had an issue with my car's tie rod, which left the vehicle disabled. The tow team promptly helped me get the car to the service station. Everyone was very professional, and the repair was completed on time with great attention to detail. Thank you for the excellent service!
GoogleI had to put a tow claim in through my insurance, and they contracted with a different tow company. After six hours, my car still wasn’t towed, and the other company stopped answering their phone. A quick call to TowAway and they were at my house within 10 minutes and got my car towed where it needed to be! Highly recommend. Will only use them from now on
GoogleThese guys are great! Showed up promptly and were very professional. Highly recommend!
GoogleGreat job, on time, very friendly and accommodating!
GooglePunctuation 👍 helpful, professional.
GoogleQuick to arrive, quick to fix the problem and very knowledgeable.
GoogleExcellent Quick. Personalable. Respectful!!!
Google
GoogleNeeded a tow. Cars brakes locked up, check engine light came on. Actually every light came on. My Insurance Company, Geico, made the arrangements for the tow. TowAway text messaged they were notified and approximatly how long until they would arrive. They were on target. TowAway LLC responded promply and the young man was courteous and efficient. Their equipment was clean. BTW the problem with my car was nothing this company could repair so that part is irrelevant. Thanks TowAway! (PS, Love Geico)
GoogleDriver was very friendly
GoogleGreat
GoogleDid a great job towing my dead car and did it quick!
Google
Google
GoogleVery nice. Got it done fast and effective.
GoogleSo fast cat was in van! Thanks
GoogleThis company was amazing! They got in touch with me immediately, and my car was on a flatbed within 30-40 min. The driver was friendly, reassuring, and extremely professional! Never would I have expected such great service, thank you again!!
GoogleFast and friendly service. I hope to not need a tow in the future but if I do I would call TowAway again!
GoogleDriver helped to jump start the vehicle but he was unsuccessful to start the car. He helped to tow the car to my designated location. Next day, AAA driver was able to start the car thru’ jump start. Thanks!
GoogleExcellent service
Google
Google
GoogleVery prompt communicated well and transferred my car to the dealership without issues in a timely fashion
Google
GoogleThe tow truck arrived sooner than expected on a Sunday, holiday weekend. The driver was professional.
GoogleWe had a great experience with this company, it went as smoothly as possible and the tow truck operator was very kind and helpful.
GoogleThey were very accurate with the time frame of arrival actually a hour sooner and the driver Andrew I believe his name was Andrew was very friendly and kind so I HIGHLY RECOMMEND!!!!! THANK YOU!!!!
Google
GoogleGreat service and they were fast to come rescue me!
GoogleTow driver got my car on the truck quickly and got me to the dealer promptly.
GoogleVery efficient, on time and communication was great! Thank you!
Google
Frequently asked questions
How quickly does TowAway LLC typically respond to a towing request?
TowAway LLC is known for prompt response times, often arriving within 10 to 30 minutes after a call, depending on location and conditions.
What types of towing and roadside assistance services does TowAway LLC provide?
TowAway LLC offers towing with flatbeds and standard tow trucks, jump starts, tire changes, and assistance with disabled vehicles.
How does TowAway LLC communicate arrival times and updates to customers?
TowAway LLC frequently provides estimated arrival times and sends text message updates to keep customers informed about the status of their service.