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About The Puppy Palace
Nestled in the heart of Glastonbury, The Puppy Palace stands as a cherished destination for families seeking to expand their homes with a new furry friend. Celebrated for its pristine facility and the evident joy of its well-cared-for puppies, this haven for young canines is a testament to the dedication and knowledge of its staff. Customers rave about the attentive service, the clean and happy environment, and the seamless experience of finding the perfect puppy. Whether it's the playful interaction during a scheduled play date or the patient guidance while choosing a new companion, The Puppy Palace is lauded for making the journey of pet adoption as delightful as the destination.
Customer reviews
Showing 1–19 of 19 published reviews.
GoogleGoogleThe Staff was amazing and the place was very clean. You can tell the pets were well taken care. I highly recommend them.
GoogleLove the pups here and amazing staff thank you guys
GoogleVery friendly staff and very clean.
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GoogleThis year we purchased two beautiful puppies from The Puppy Palace. They are healthy, happy and we adore them. I would definitely recommend them highly. The staff is helpful, patient and knowledgeable. They understand the importance of finding the right match and allowed us ample time to make sure our fur babies were perfect for our family. Thank you!
Google
GoogleThe Puppy Palace has impecable customer service from the moment you walk in the door. Ashley was extremely knowledgeable about the Yorkipoo we purchased. The staff took the time to answer all questions, they were very professional, they clearly have a passion for the puppies, and the palace was very clean. Our Champ was given a clean bill of health at his initial vet visit. We are happy Yorkipoo parents!!
GoogleAshley was a good person. She was very helpful and very respectful.
GoogleWe are so happy with our new family member! Thank you Puppy Palace for helping us find our new best friend. She’s happy and healthy and we couldn’t be more excited.
GoogleWas so excited to get Coco our new baby French Bulldog. The team was so patient with all of our questions. The facility was so clean and taken care of. We scheduled a play date which was a huge win for Us and that’s how our new puppy won our hearts.
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GoogleWonderful people lovely and great thank you so much the best place.
GoogleSo many great things to say about this establishment! In our search of finding the right puppy for our family, I stumbled upon The Puppy Palace. Prior to visiting I called and spoke with Sheila who was a pleasure to talk to! When we arrived she greeted us with the warmest welcome and we instantly knew that we had come to the right place for our goldendoodle puppy! When we walked in it literally smelled like fresh air and you could immediately tell that all of the puppies are very well taken care as well as the itself. I would give them 10 stars if I could! Thank you so much, I can’t even put into words how happy we are!
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GoogleWonderful experience Sheila and staff were so welcoming and informative letting us take our time choosing our new family member. Walking in you see puppies and staff interacting and you can sense the staff all love what they do and take pride in caring for the pups. Dont think twice about going best move we made finding the puppy palace!
GoogleI would recommend The Puppy Palace to anyone who wants to add a dog to their family. The staff are very knowledgeable and the facility is so clean. All of the puppies are well taken care of and look and act very happy! I got my fur baby in December and couldn’t be happier!!!!
GoogleI got my puppy here and loved my experience!! I couldn’t believe how clean and well taken care of the puppies were as well as the entire store. The staff was very helpful I would recommend The Puppy Palace to anyone looking for a puppy. Thank you for helping us find our new best friend!
GoogleI got my Great Pyrenees from here a couple months ago. when I was there I was treated with respect and the workers were very nice and I constantly saw an employee cleaning an enclosure, my puppy when I got her was in great spirits and so was every other dog, I would highly recommend getting your new pup from here
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
GoogleLove the entire experience. We purchased a mini sheepadoodle and she is doing so great with her new family, us!!!!
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GoogleSuch a wonderful place. They're staff is wonderful. If i could, i would, spend my whole day there. Honestly its nothing like other puppy stores ive been to, it shows how dedicated to the puppies health and well being. ☺️
Frequently asked questions
How clean and well-maintained is The Puppy Palace facility?
The Puppy Palace is consistently described as very clean and well-maintained, with staff regularly attending to the puppies' enclosures and the overall environment.
What kind of support can I expect from the staff when choosing a puppy?
Staff at The Puppy Palace are knowledgeable, patient, and respectful, taking time to answer questions and help customers find a puppy that matches their family’s needs.
How are the puppies cared for at The Puppy Palace?
Puppies at The Puppy Palace are well taken care of, appearing healthy and happy, with staff showing dedication to their health and well-being.