BUSINESS REVIEWS

The New Country Auto Parts, Inc.

3013 Stanley Avenue, Indianapolis, IN, United States

About The New Country Auto Parts, Inc.

Nestled in the heart of Indianapolis, The New Country Auto Parts, Inc. stands out as a premier destination for quality auto parts and exceptional service. With a reputation for promptness and reliability, they ensure that customers like you leave with the right parts, swiftly getting your vehicles back on the road. Their knowledgeable and professional team is praised for going above and beyond, whether it's sourcing a rare rim or providing a tire to complete the package. With competitive pricing and a track record of success spanning a decade, they've earned a loyal customer base that highly recommends them for all auto part needs. Experience the difference at The New Country Auto Parts, where they turn automotive troubles into triumphs.

Customer reviews

Showing 1–37 of 37 published reviews.

Google

Great people and great prices. Always has what u need or can get it pretty fast too

Google

This was my first time visiting a salvage yard, and I was extremely nervous. I was helping my mom find a part for her car, and not knowing anything about what we needed, it was very intimidating. Thankfully, Mark was incredibly helpful and made me feel very comfortable throughout the entire process. He guided us with expertise and patience, ensuring we got exactly what we needed. The transaction was smooth and efficient, and the part worked perfectly. I will definitely return here for any future needs. Highly recommend! -

Google

Great, friendly, fast service. Lots of parts. Come check them out!!!💪🏾💪🏾

Google

Great experience! I hit a pothole and needed a used replacement rim. Great price, great condition and friendly service. Also needed some floor mats and they hooked me up. Would definitely recommend!

Google

The only place I could find the rim I was looking for who was also willing to pull it. Gave us a second rim for a great price too!! The staff was very friendly. Will for sure be back if we need anymore parts!

Google

New Country Auto parts is my go-to hands down! Wonderful customer service and extremely helpful, went out of there way to secure a rim for my Cadillac and make sure I was back on the road within the hour.

Google

good people always take care of business

Google

Cheap price handsome men with good attitudes.

Google

If you’re looking for a wheel for your vehicle this is your place. I was looking a wheel to mount my spare tire on for my Jeep Liberty . Every tire place I went to wanted between $185 to $265 for just one wheel. Crazy. Talk about gouging. I decided to give Country Auto a try. Glad I did!!! The wheel was under $75 that also included tax. They saved me well over $125 . If I need another part for my vehicles I will definitely be back.

Google

Great Customer service and part pricing

Google

Great place to purchase used parts always polite,kind and very honest

Google

Great place reasonable prices great staff!

Google

It was very good customer service I would recommend them to anybody

Google

i got a rim it was in excellent condition and if you bring the old one back they give you $15 great place to go!!

Google

The whole crew at New Country was amazing to work with. Had the exact wheels I needed and will definitely go back in the future for more parts!

Google

Had the wheels I was looking for and good customer service

Google

I called new country auto parts Told them the part that I was looking for they said they had it and it was much cheaper than other locations. when I got there it only took them 10 minutes to pull the part and I was on my way. I would definitely recommend them I I’m a repeat customer.

Google

Great customer service! I will definitely be going back in the future 🙂

Google

Overall, I had a great experience I got my parts for my escalade quick and easy. People are very kind and you can't beat the prices.

Google

They seam to always have the part I need for my gmc envoy- very friendly and always helpful- been going there for about 10 years and no complaints about them. Would recommend to anyone to check them out

Google

I dealt with Mark on a computer for a 1992 dodge truck, he was very professional and they have very quick shipping. They will have my business from now on. They did what 3 other businesses couldn't do. Great prices and you can buy with confidence!

Google

Quick, thorough and efficient! I'll definately be going back.

Google

Life savers! I just needed a rim, had a terrible experience getting one the day before from a different junkyard. They were super helpful and fast, and took my tire off so I didn’t have to make 2 trips for the core charge. You guys rock !

Google

Place is really efficient. Able to find parts needed fast. Highly recommend.

Google

Kia is a remarkable CSR keep her around

Google

I was almost run of the road when someone swerved into my lane. I swerved to avoid ended up hitting the edge of the road and destroyed my tire and rim. I spent the next day going to many pick a part places and salvage yard with no success. I started to call used tire places near the end of the day and one place recommended new country auto parts. I tried calling but ended up in voicemail just as I was about to call the next place. He called me back he told me he could help me. When I arrived we found out that he didn't have the exact rim as there are 3 styles for my car and year. So that was understandable. He was so helpful. He went to find the rim himself. He even through a tire for it and had it mounted. This was way and beyond customer care that is hard to find these days. A few hours later I was able to swap out the busted wheel and drive me car home. It was a life saver as i had to return to work the next day. If your looking for parts I would definitely recommend giving them a call. I will most continue to use them in the future.

Google

I'm so glad that y'all had the part for my son jeep to get him back on the road and they were very kind and nice worker and very helpful I will go back to them more often again thanks again.

Google

Everyone on the crew was very helpful, nice and professional. I was literally driving by, something caught my eye. I went in and couldn’t be happier with my purchase. My car is now complete thanks to this team.Thanks again !!

Google

Always awesome service and good prices

Google

Very kind and assertive. Was given fantastic service!

Google

Very fair with their pricing on parts def and friendly as well ,good place

Google

Always a pleasure and pleasant dealing with the office.... parts are always prompt haven't had no problems with any part that I've received....... try for yourself

Google

Excellent Customer Service From The Phone Call To Fast Shipping

Google

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

Just talking with the guy on the phone he was very helpful I saved there number in my phone

Google

good people always take care of business

Google

Cheap price handsome men with good attitudes.

Google

Frequently asked questions

What types of auto parts does The New Country Auto Parts, Inc. offer?

They offer a wide range of used auto parts including rims, bumpers, tail lights, wheels, and floor mats for various vehicle makes and models.

How quickly can I get a part once I place an order?

The staff works efficiently to locate and pull parts quickly, often within minutes, and they also provide fast shipping options for remote orders.

What kind of customer service can I expect when visiting or calling?

Customers report friendly, helpful, and knowledgeable staff who assist patiently, guide through the process, and often go beyond expectations to ensure satisfaction.