GoogleOur floors were refinished and came out fantastic!!! Phillip was involved and on site throughout the process. The job was also completed on schedule!!!!
BUSINESS REVIEWS
The Hardwood Giant Co.
6000 Fairview Road #1200, Charlotte, NC, 28210, United States
Write a reviewAbout The Hardwood Giant Co.
The Hardwood Giant Co., nestled in the heart of Charlotte, is a paragon of craftsmanship and customer satisfaction in the flooring industry. Garnering rave reviews for their professionalism and punctuality, they specialize in both the artful restoration of existing hardwood floors and the meticulous installation of new ones. Their team, led by the commendable Phil, is celebrated for their swift, yet thorough, service—often completing projects within impressive timeframes. Clients laud their patience and expertise in the stain selection process, ensuring a perfect match to enhance the home's aesthetic. With a commitment to quality and value, The Hardwood Giant Co. stands out as a top recommendation for those seeking to elevate their living spaces with beautiful, durable hardwood flooring.
Customer reviews
Showing 1–33 of 33 published reviews.
GoogleGoogleJob really well done- group is timely and very thoughtful. We plan to use them again on second part of our renovation.
GooglePositive: Quality Great quality job, very happy with the hardwood stain and finish Service: Wood staining
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Used them for sanding and refinishing of worn hardwood floors. Finished ahead of schedule and work looks fantastic. Very happy with the result. Owner was very responsive and knowledgeable. Service: General repairs & maintenance
GoogleGreat job. Installation went flawlessly and the floor is beautiful.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Phil and his team did an excellent job! Couldn’t be happier with our new floors. They were quick and easy to work with. Highly recommend! Services: Walnut wood, Coating, Sanding
GoogleServices: Wood staining, Installation Positive: Professionalism, Quality, Responsiveness
GoogleService: Wood staining Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Phil and his crew did a beautiful job of sanding and restaining our floors. In addition, we had a floor heat vent moved and the hole had to be repaired. They did such a great job that you can’t tell where the hole was. We had the entire downstairs done and it all looks brand new. They did the job while we were away. We came home to a clean and beautiful home. They are trustworthy terrific guys and I recommend them 100%. Services: Coating, Installation, Wood staining, Sanding
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We found The Hardwood Giant through an internet search. We read a few great reviews and decided to contact them (Phil). Working with him was seamless. He came to our home to provide an estimate for replacing carpeting in two bedrooms with hardwood, and replacing tile in the laundry room with LVL. He turned around an estimate the next day, and brought us samples for the LVL a couple of days later. Phil was able to schedule the work a week later, and the floors came out better than we could have hoped. Phil's team was able to match the existing hardwood floor, in plank size and stain. The LVL also looks fantastic in our laundry room. We highly recommend The Hardwood Giant! Service: Oak wood
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Hardwood Giant did an amazing job installing my new hardwood floors! I would highly recommend them. They are very friendly, professional and quick to answer any questions. Services: General repairs & maintenance, Installation, Oak wood
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great service from Phil and his crew. Phil was super responsive every day, always answered all our questions, helped navigate some challenging situations and get to the best possible result. The crew did a great job installing the floors, and making required adjustments along the way. I’d gladly recommend them for any kind of hardwood flooring job, especially if you’re looking for responsible team. Services: Engineered wood, Installation
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Replaced our last two rooms of carpet with red oak hardwood flooring to match existing. I can not speak highly enough about the professionalism, installation and quality of work. Everyone showed up on time and worked hard to minimize the impact of construction on our home. I have used a few companies over the years and Giant Hardwood Flooring far exceeds. I highly recommend this company!!! Services: Oak wood, Wood staining, Installation
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Phil and his team did an amazing job refinishing my hardwood floors. We are very happy with the new look and the timely manner in which the job was completed. No detail was overlooked—they are very professional! Services: Wood staining, Oak wood, Coating, Sanding
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value The Hardwood Giant did a fantastic job installing my LVP floors! They tracked down the exact floors/product I wanted, even though they were not part of the initial discussion. We ended up having a lot of issues with getting the old floors up but Phil and his team never gave up. They did everything possible (including long hours and weekend work) to make sure the job was done to our satisfaction and in a reasonable amount of time. Phil, Edwin and his partner truly demonstrated dedication to their work and commitment to their customers! Thank you! Service: Installation
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value OUTSTANDING! They use high quality materials and are always on time. The installation team works like a fine tuned machine, if any problems are encountered they just don't come to you with the problem but also with solution choices for the problem. The owner or his representative is on site everyday to insure things are going well. The price is reasonable for the quality of workmanship and material used.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Hardwood Giant did an excellent job installing new bamboo flooring in our condo. They communicated and responded quickly and answered our (many) questions about the process. The installation and end result is beautiful and has really improved the overall feel of our home. Definitely recommend Phil and his team if you need this kind of work done.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I recommend this company to anyone looking to get hardwoods installed into their home. Phil was on time for all appointments, sent out our estimate in a timely manner and we were able to schedule our project within days. Phil had his crew out at our house at the agreed time and the job was completed same day just as Phil quoted. My floors are absolutely beautiful and almost an exact match to our existing hardwoods. The total cost of this project was very reasonable and cheaper than other companies quoted. I cannot say enough good things about this company!!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Professional and reliable. My Wife and I are very happy with our new floors.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We recently purchased and home and worked with Phil and his team to sand and stain the flooring throughout the home. They were a pleasure to work with. They were early to the appointments, thorough, and extremely professional. His input was invaluable throughout the process, and his knowledge was so helpful as we made decisions along the way. I would highly recommend for any flooring needs.
GoogleWhether you're resurfacing pre-existing floors, and or adding new, flooring work is a huge monetary investment. With that said, it's important that you find a service provider who is transparent, dependable, provides a high quality product, and most importantly has integrity. Phillip and his team met the mark in all of these areas, which made for a smooth and enjoyable experience when having the flooring in our home overhauled. We resurfaced all of the existing floors, and added about 1,500 square feet of new raw wood. Phillip and his team did a phenomenal job resurfacing, tying in the new wood, and helping us select a stain which met our goals for the aesthetic of the home. If you're in Charlotte, and the surrounding region, I strongly urge you to consider The Hardwood Giant.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Edwin excellent installer!
GoogleGreat job! We love our refinished floors! They look brand new!
Google
GoogleWe had water damage and had to replace our entire downstairs floor. Phil came out and gave a really competitive estimate. His team came out and were able to fully replace our floors in just 3 days including tear out. They stayed later the 3rd day so we could get it all wrapped up and get full use of our floors. I would definitely recommend Hardwood Giant.
GooglePhil and his team did an amazing job on our floors and we couldn't be happier with both the professionalism and ease while working with him.
GoogleArrived on time, color exactly what we asked for , Incredible Job. I recommend Phillip and his crew !
BBBGreat Co. to work with! They were very prompt, quick to respond, patient with the stain color choice process, and did a great job! We will definitely use them again and refer to friends/family.
GoogleHardware Giant sanded my existing hardwoods and installed some new as well where previously was carpet. They did an amazing job. Better than that a new dog did some damage and they returned and repaired as well the dog damage. They do a fantastic job. Real pros! Highly recommend. They did a waterbase so no oil smell and better than that, we think holds up better
GoogleOur family really enjoyed working with the owner and his team. The results of the floor speak for themselves, they look amazing. One of the most important pieces of this process is selected the correct stain color. It was great to have ideas, but the owner and his team sanded off parts of the floor and truly took their time and found the exact color we were looking for. We ended up doing a 50/50 mix and everyone was incredibly patient while we made the huge decision and worked through the options. Refinishing your floors is a great option instead of replacing if yours floors have that ability and Hardwood Giant will make the process a great one for you!
GoogleGreat work! Reasonable price.
BBBExcellent service! Prompt and dependable! Thank you Hardwood Giant for our beautiful floors!
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
GoogleI cannot recommend this company enough. Phillip and his team were incredible. Between timely communication, fair pricing, attention to detail, and wealth of knowledge - it was a wonderful experience. I had my hardwoods refinished and could not have been more pleased with the outcome. You cannot go wrong in choosing the Hardwood Giant!
GoogleIt’s rare that I feel compelled to leave a review for a company but we were truly blown away by the quality of service, thoughtfulness, and professionalism of the hardwood giant. To say we were impressed would be an understatement. We’ve had a pretty hard time finding contractors and tradesmen that are reliable, communicate well, and show care in their work - this experience checked all the boxes and then some. Phillip was personable, friendly, knowledgeable, and very responsive. If you’re looking to get your floors refinished or new ones put in, I’d highly recommend you go with this company. We got new hardwoods woven into old hardwoods (white oak) and had the entire upstairs, downstairs, and stair treads refinished. Looks great and only took a week to do.
GoogleOur floors were refinished and came out fantastic!!! Phillip was involved and on site throughout the process. The job was also completed on schedule!!!!
GooglePhil and his team were amazing! As we were looking at different vendors to get our floor refinished Phil was clearly above the rest. He had great reviews (which I now know why after his services!) and was within our budget to get this done. Phil spent the morning of the first day being patient as I was finally able to see the stains for the first time and figure out which colors I wanted to choose (seeing it on TV / phone was very different than in person!). We went through 5 different stains but ultimately I chose special walnut and it came out beautiful!! We went out of town for a few days as Phil completed the work, and he kept in constant communication with us on progress. He finished on schedule and we were so excited to see the final product when we came home. The floors went from an old looking orange floor to a beautiful walnut, I am obsessed! He even walked us through pros and cons of using an oil vs a water based polyurethane which made us confident in the decision we made. Highly recommend Phil and his team for any future work!
GoogleJob really well done- group is timely and very thoughtful. We plan to use them again on second part of our renovation.
Frequently asked questions
How does The Hardwood Giant Co. handle communication during a flooring project?
The Hardwood Giant Co. maintains timely and responsive communication throughout the project, keeping customers informed about progress and addressing questions promptly.
What types of hardwood flooring services does The Hardwood Giant Co. provide?
They offer hardwood floor installation, sanding, refinishing, staining, coating, and repairs, including matching new flooring to existing hardwoods.
How does The Hardwood Giant Co. ensure quality and professionalism on site?
The owner or a representative is typically on site daily to oversee work, ensuring attention to detail, professionalism, and timely completion of projects.