Frequently Asked Questions
FAQ's from customer experiences
How does The Design House handle material selection for remodeling projects?
The Design House follows a professional process for selecting materials, offering guidance and accommodating customer preferences throughout the remodel.
How does The Design House manage delays or issues with shipping and supply?
They communicate promptly about delays, provide updates regularly, and may offer temporary solutions such as loaning furniture to accommodate customers during wait times.
How does The Design House address customer concerns or requested changes during a project?
The team listens to customer concerns and manages product changes graciously, ensuring adjustments are made to meet client needs while maintaining project quality.