Tek Experts

Name: Tek Experts
Address: 2761 N. High St., Columbus, OH, 43202, United States
Telephone: 6144273498
Rating: 4.8

Technology in Columbus OH
Star Score
Average 4.8 / 5
Reviews & Ratings 29
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Tek Experts in Columbus is a trusted technology service provider, renowned for their exceptional customer care and professional expertise. Daniel and his dedicated team have garnered a loyal customer base, offering top-notch repair services for a wide range of devices, including computers, cell phones, Macs, and iPads. Their commitment to quality and responsiveness shines through in their ability to breathe new life into older machines, providing cost-effective solutions like SSID installations and RAM upgrades. With a reputation for fast, reliable repairs and a welcoming store atmosphere, Tek Experts stands out as a go-to destination for all tech needs, earning high recommendations for their value and professionalism. Whether you're local or shipping from afar, their service is worth the distance.

-Bill Diamond - Posted Jun 16, 2022

Positive: Professionalism, Quality, Responsiveness, Value

- Janelle Tyler - Aug 05, 2021

Positive: Responsiveness, Value

- Kyla Phongsavath - Jul 23, 2021

Positive: Professionalism, Responsiveness, Value

- Nan Xiao - Jul 16, 2021

Positive: Professionalism, Quality, Responsiveness, Value

- Todd Pedersen - Jul 06, 2021

Microphone was not working properly in my cell phone. They tried cleaning it and searching for no/low cost fix first. That was appreciated. The young man working was very friendly. I ended up need a new microphone and chose to replace it. It was cheaper than expected and they took care of me in less than 24 hours. I would highly recommend them to anyone.

- Joshua Huth - Jul 03, 2021

Carl was most helpful & so was Gerado. My hubby & I made our 1st ever visit to Tek Expert on the recommendation of our grown son.
Our sole intent was to purchase new batteries for our existing two IPhone 6s. Upon entering the showroom ( it’s quite nice & really large & well lit) we noticed the resale offerings of used computers & mobile phones that were in showcases. I found a really nice “ gently used” clean IPhone XR with 128 Mbytes of memory. I decided that THAT new phone with its extra capacity would serve me better than my initial plan to buy a new battery for my older IPhone.. So I DID purchase a new battery from Carl for my husband’s IPhone 6s but I also decided on the spot to purchase the IPhone XR (10th generation). I had no experience handling the newer technology. Carl & the other associate on site Gerado were patient & helpful with me despite the fact that many customers were entering the store while we did our training & transaction. I like that this is a locally owned enterprise & not some monster sized mega corporation.
Other associates at the store were also friendly & professional when I took my phone back for technical data transfer from my former IPhone to my new IPhone XR. I have not yet gone back to retrieve the phones but I expect I will again find courtesy & proficiency. Yes! I recommend this business! Jane Marti

- Jane Marti - Jun 24, 2021

Thanks for doing a quick install and saving my MacBook!

- Sean Hart - Jun 24, 2021

Positive: Professionalism, Quality, Value

Tek expert are VERY good at their job. They do it for a good price, and for just about ANY phone. The staff there were very friendly and were happy to help!

But only one problem, but only ONE. I didn’t get an email or text/call when my phone was done. But its not that big of a deal. I still got my phone! :D

- Jonah Moore - Jun 23, 2021

Positive: Professionalism, Responsiveness

- Jean-Pierre Shackelford - Jun 04, 2021

Positive: Quality, Responsiveness

- Nicole Davis - Jun 01, 2021

Positive: Professionalism, Quality, Responsiveness, Value

My 2012 Macbook Pro had been operating at an increasingly slower level over the past two years. I kept putting off repairing it because I didn't know who to trust to properly fix it. Prices for other used macbooks were at least $400, which I couldn't afford. Jay at Tek Experts was able to give my computer new life in just two weeks! He installed an SSID and provided me with 4 more GB of RAM and now my computer is as quick as something brand new, seriously. He frequently called me over the course of the repair time to let me know what was happening with my device. The total cost for all services was just ~$200. I am so grateful to Tek Experts for their quick, professional, knowledgeable service.

- Katie Mastores - May 19, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Great place in overall I went there for vacation and got my phone done in a day.

- Xavion Harrington - May 13, 2021

I recently found a notebook in to Tek experts. It was not running at all, and they did their best to fix what ended up being in unfixable problem. They picked the notebook up at my house since I was not very mobile all the time, and they were very professional and very nice. I will use them again.

- Del Sroufe - May 09, 2021

Positive: Professionalism, Value

- Joseph Harris - Apr 20, 2021

Positive: Professionalism, Quality, Responsiveness, Value

- Nova Brown - Apr 15, 2021

Positive: Professionalism, Quality, Responsiveness, Value

Since I moved to Cbus have depended on Dan and his team for all my computer things. I have bought a few great used machines and brought them my machines that needed work. Always excellent. HIGHLY recommended.

- Kevin Kind Songs - Apr 13, 2021

Positive: Professionalism

- Jacob Cook - Apr 12, 2021

Positive: Professionalism, Quality, Responsiveness, Value

I dealt with Jay at Tek Experts. The customer service I received was exceptional and went above and beyond my expectations. I'm very happy to have them as a resource and I won't go anywhere else as long as they are there...

- Tad Semons - Mar 29, 2021

Positive: Responsiveness

- Seth Watterson - Feb 08, 2021

Frequently Asked Questions

FAQ's from customer experiences

What types of devices does Tek Experts service and sell?

Tek Experts services and sells a variety of mobile phones, computers, and related equipment, including refurbished laptops and used phones.

How does Tek Experts handle repair turnaround times?

Repair times vary by issue; some repairs are completed within 24 hours, while others may take longer depending on parts availability and complexity.

Does Tek Experts offer any customer benefits or discounts?

Tek Experts offers a frequent customer discount club that provides discounts on repairs and purchases, as well as notifications about specials and promotions.

Tek Experts | 2761 N. High St., Columbus OH 43202, United States