Excellent service from start to finish. James is highly skilled, professional and took his time analyzing my HVAC issues
About Starlight HVAC
Starlight HVAC offers reliable and trustworthy heating and cooling services with a focus on customer satisfaction. Known for prompt and courteous service, their experienced technicians handle everything from routine maintenance to complex repairs. Clients appreciate the professionalism and dependability, making Starlight HVAC a preferred choice for home comfort needs. Whether it's a quick fix or a comprehensive system check, their team ensures efficient and effective solutions. With a strong reputation built over years of consistent performance, they stand out in the HVAC industry for quality service and customer care.
Customer reviews
Showing 1–49 of 49 published reviews.
Although we ultimately went with another HVAC company, Starlight was nothing but pleasant and professional, giving timely responses to the many questions we lobbed their way.
James was great! Thank you!
Bryan, the technician showed up on time and fixed the problem. The condenser was on the roof that didn’t stoped him. Basically, he tracked the problem tune-up and replaced parts in less than half an hour. My AC responded right away with cool air. Very polite great company in overall they gave me 10% military discount. You need your AC to work quick you call Starlight HVAC! Thank you 🙏🏻
Great service very helpful and friendly
Our tech was very thorough and explained everything to where we could understand what needed to be done . We were exceptionally happy.
James an amazing A.C Specialist came to the house and gave his expertise inspection and went straight to the source and got the A.C working in a matter of time . Definitely needs a raise for his 5* superb customer service and knowledge
Your tech arrived within the appt time window, 12-4 pm. He turned on our A/C. He felt the output from the vent. He checked our A/C. He stated he had replaced fuses. Bryan was professional and polite. He gave me the opportunity to ask questions regarding the service he provided. He said to call if we had any questions. He said if we had any problems with the A/C within 30 days we should contact our insurance, AHS, and your company would be be sent back. Bryan is an asset to your company. He demonstrates great customer service.
The technician James is amazing. Always get the job done. He’s is experienced and professional.
James was an amazing Tech. So professional, knowledgeable, and quick!
James resolved our issue quickly! He was professional and very courteous!
James was very professional and timely. He took time to explain what happened to the HVAC. He fixed the issue right away.
Super nice repair man by the name of James. I enjoyed his speedy repair and explanation of what needed to be done. He made me feel very comfortable and fixed my AC.
Bryan was on time, very professional, and quickly diagnosed our problem shortly after arrival. He offered multiple fixes (all of which he could implement on the spot) and advised us as to what he thought would be best. Upon completion, he tested his fix to make sure the unit was indeed functioning correctly (which it was). He even went above and beyond in sealing our unit with sealant tape on a place that should have had that kind of tape when installed (prior to our homeownership), free of charge! Cost of labor was included. Thank you, Bryan, and thank you, Starlight, for consistently kind and professional service!
Our service repairman showed up on time. Was very professional and solved our problem quickly. Very happy
quick and professional
Bryan from Starlight HVAC provided outstanding service. He was very thorough, professional, and made sure everything was clean before leaving. He took the time to explain everything clearly and answered all of my questions with patience and care. His customer service was exceptional, and you can truly tell he is client-focused. I give Bryan #1 in service and highly recommend him to anyone needing HVAC service.
Sebastian was very informative and fixed a wiring issue.
Good friendly service. James, who did the work, is very nice. He showed up in time, d DD is the repair and cleaned up very neatly.
Great experience with new HVAC install, great communication and overall, very satisfied.
Technician did basic troubleshooting and found a simple repair. He was very honest and did not try to upsell me on refrigerant, as most HVAC companies dishonestly do.
Great service, great techs. They are great
Great service
James was great to work with, honest and not pushy, and listened well.
Technician James Crawford came out to our home to service our AC units for tuneup and replace filters. He did an excellent job and was extremely professional and courteous. He represented his company Starlight HVAC so well that my wife and I decided this is our new company to use for our home and our rental unit because we trust them!
The tech team was on time, professional and efficient. They completed the HVAC system inspection and provided a detailed report. No hard pressure sales or upgrades required. Very happy with the work. Thank you
Kept me informed concerning arrival time, did the job professionally and quickly.
Sebastian was very professional and knowledgeable, he knew right away where the problem was.
Excellent service! Everything was handled quickly and professionally. I really appreciate the attention to detail, very knowledgeable and friendly attitude. To our technician, James thank you for doing an excellent job! Our warranty company, American Home Shield referred us to Starlight HVAC. Thank you!
Good service
Tech was great....diagnosed quickly and gave update on whats next
Sebastian was very professional, answered all of my questions, and helped me prepare for the future.
Startlight Heating & Air conditioning was super quick to book an appoitment and they were quick to diagnose issue and to replace bad component. Also great customwr service.
I had ongoing AC issues and Starlight HVAC made the entire experience easy. Scheduling was simple, they showed up on time, explained everything clearly, and fixed the problem without any hassle. You can tell they take pride in doing things the right way. Wonderful team and the best customer service lve dealt with in a long time. I will definitely be calling them again for any HVAC needs.
Starlight HVAC has excellent customer service! The technician that came out to our home was knowledgeable, polite and responsible. I would definitely refer this company to family and friends!
Very personable, efficient and reasonable. I would have him back.
Frequently asked questions
What can I expect from Starlight HVAC technicians during a service visit?
Technicians are typically punctual, courteous, and knowledgeable, providing clear explanations of available options to help customers make informed decisions.
Can I request Starlight HVAC for service through a home warranty plan?
Yes, customers have successfully requested Starlight HVAC for repairs and maintenance through home warranty providers like American Home Shield.
How does Starlight HVAC prioritize customer interests during service?
Technicians aim to act with the customer's best interests in mind, offering trustworthy advice and assistance based on individual situations.