The receptionist was able to answer any question I asked her.
About Southern Maryland Medical Group
Southern Maryland Medical Group is a trusted healthcare provider offering a range of medical services to support patient well-being. With a team of compassionate and professional staff, they prioritize efficient and informative care, as evidenced by their successful weight management programs and personalized diet plans. Their cardiology services are highly recommended, with doctors providing clear explanations and thorough diagnostics. The group's commitment to timely and accommodating service, coupled with their expertise in preventive care, has made a significant impact on patients' health, even in critical situations like cancer diagnosis and treatment. Their dedication to patient health and wellness makes them a valued medical resource in the community.
Customer reviews
Showing 401–450 of 696 published reviews.
It is a great program!! Thank you!!
Staff there is friendly especially the nurses. I was happy that I didn't have to start over after 2 years because of the pandemic. I just picked up where I left off! All my info was still in the system. To my surprise I weighed nine pounds less than my last visit, but still have some pounds to lose. Best time to go, IMO is in the morning, if possible.
Wonderful
Everyone was friendly and efficient. Did not have a long wait. First time visit and meeting Doctor Venugopal, he was very kind and took time to explain things well. First visit was great.
Dr. Forrester is an amazing doctor and has an excellent bedside manner. When I first came to him, I was on a high dose of blood pressure med because of migraines due to a brain surgery I had 8 yrs ago, and I was also having high blood pressure readings in the evening and numbness in my legs. He listened, did tests, and had me track my blood pressure. He discovered that I had a sleep problem and was a "none dipper" and dosing me with high blood meds was doing more harm than good (creating numbness because I didn't need it). He put me on melatonin and a low dose of bp med to take as needed during a migraine, and he gave me an exercise and sleep plan to follow as well. I see him every six months because he also told me that I should be seeing a cardiologist on a regular basis because I have an autoimmune disorder that could affect the heart. Therefore, I need to always be monitored. The funny thing is that my new RA doctor thought I already had one, and I have had this disorder for 22 years and no one has ever said anything about seeing a cardiologist regularly. OMG! I am glad that I found him because he is honest, full of knowledge, and believes in being proactive. I am doing amazing now.
It was quick and easy. Everyone was friendly and knowledgeable. Can’t wait to go back in 3 weeks
The doctor and staff are great!!!
My dr. and her staff were very professional and everything that was discussed about my health was explained so that I understood. My dr. also understood my concerns and we came to agree on an alternative that I was fine with.
Efficient, friendly service.
I was a little scared because this was my first time seeing Dr. Washington, but he was so thorough and patient, he explained everything about my health and the next steps which put me at ease. If you are looking for a doctor who takes the time to listen to you and not rush off to the next patient then this is the doctor for you!
Very professional staff
I am impressed by the quality of the technician that took care of my test everything went good and fast. Thanks.
This place can be hit or miss, depending on the time of day and who you see. Otherwise, its solid and I will continue to go.
If the people at the front desk would be more friendlier and inviting. At two different times on the same day, two different ladies, I approached the front desk and waited minutes before they asked if they could help me. I find that very rude. I saw them do the same thing with another patient and she complained. You can continue imputing patients info or whatever, but at least acknowledge by saying “I will be there with you shortly”. That’s all you need to say!!!! They need to be taught customer service.
The check-in process was good. The triage was very efficient. The video visit with Dr. Mohammadi was excellent.
Everyone was friendly, courteous, and helpful.
Leann is the best. Thank you for everything
Dr Forrester is the best of the best. He is an extreme professional and he really gives a darn about keeping his patients healthy. I promise you he knows all of my family names and has celebrated their achievements and cried with me when I lost my only sister. His staff is equally amazing. I would not trust my life with any other cardiologist. The best of the Best is what you get if he is your cardiologist.
Everything we well. Assistants and Dr Forrester all great !!!
I appreciated being told they were short staff today but will make my visit seemless. As usual Dr. Forrester was excellent!!
Staff is efficient polite and welcoming. Physicizn the best. Especially bedside manner. De Forrester cares.
Professional, friendly and courteous from the entry until the exit was what I experienced. Dr. Forrester is always thoughtful in his delivery of assessing my issues. Glad to be on board as a patient.
The staff is professional and friendly. Also, the doctor I have speaks to you with respect, friendliness and keeps his professionalism.
Good and timely attention to my request.
Even the office was excited busy, the staff remains super courteous and respectful. Dr. Shetty and his students were kind and efficient. Check out is a breeze. Those with disabilities were treated with great respect. I feel well cared for here at Capitol Cardiology.
Frequently asked questions
How would you describe the staff and customer service at Southern Maryland Medical Group?
The staff are generally described as friendly, professional, and efficient, with managers and nurses often noted for their caring and attentive approach to patient concerns.
What is the typical wait time for appointments and services?
Patients report short wait times, often being seen promptly or within about 10 minutes of their scheduled appointment, contributing to a smooth and timely experience.
How do providers at Southern Maryland Medical Group handle patient communication and care?
Providers are recognized for thoroughness, good bedside manner, and clear explanations, with many patients appreciating their attentiveness and willingness to answer questions.