Frequently Asked Questions
FAQ's from customer experiences
How professional and responsive is the installation and customer service team?
Installers and customer service representatives are described as professional, helpful, and responsive, ensuring questions are answered and services are properly set up.
What is the reliability and speed of the internet service?
The internet service is generally reliable with occasional brief outages reported; speeds are described as fast and consistent by customers.
How does Smart Way Communications handle service issues and customer support?
Smart Way Communications provides prompt and understanding support, working quickly to fix issues and maintaining communication with customers during outages.