Sky Collision in Lilburn, Ga is the best! I do not do reviews often but when the service is the best and better than I have experienced I MUST give a review! Amber at Sky Collision was nothing less than AWESOME! I see why my insurance provider State Farm uses them. There were a few delays but Amber kept us posted with necessary updates. She also ensured we were billed correctly. The car rental process experience went smooth only because of Amber! We picked up our rental there at Sky Collison and when our vehicle was ready we dropped the rental off right there at the shop! That is what I call convenient Service! I do no have enough words for this wonderful experience. My husband is pretty laid back but I am particular about most everything and I can be a pretty tough customer. I had NO issues with the service Sky Collision provided. Again there were some delays for parts but I experience that in other aspects of life. But the service Sky Collision provided was beyond satisfactory our vehicle looks great! Thanks Sky Collision and Amber you ARE the best!
About Sky Collision Monroe
Sky Collision Monroe, nestled in the heart of Monroe, is a trusted auto repair center renowned for exceptional service and expertise. With glowing testimonials, customers rave about the friendly, knowledgeable staff, particularly Josh and Joe, who are celebrated for their thoroughness and professionalism. Whether it's routine maintenance or post-accident restorations, Sky Collision Monroe impresses with swift, high-quality workmanship. Their commitment to keeping clients informed every step of the way, coupled with their ability to exceed expectations, has earned them a loyal customer base. From deer collision repairs to complimentary car washes, Sky Collision Monroe is the go-to destination for drivers seeking reliability and satisfaction.
Customer reviews
Showing 1–43 of 43 published reviews.
I am very pleased with the quality of service I received from Sky. They kept me informed how the progress of my repairs were going via email on a weekly basis and a completion date I could expect to pick up my vehicle
Very delightful crew to do business with. Genuinely concerned about ensuring that their customers are completely satisfied. Will do business with again. Definitely recommend this shop. State Farm recommended the right shop for our needs.
Sky collision and all of the staff including the delightful office manager were friendly and professional. In these days of delayed parts and understaffed. .these guys were great. Took my car right in began repairs immediately and I had my 2014 car back looking brand new in less than two weeks. OUTSTANDING!!!
I took my car to Sky Collision recommended by State Farm. Amber was polite and helpful. Very professional. When State Farm messed something up she called it and got it fixed for me. Loved her attitude. I am looking forward to working with her. Updated: I picked up my car today. In my opinion, Sky Collision is much much better than Classic Collision in terms of the customer service. Salute to Amber and her team. 5 Stars!
This is one of the best places to get your car fix..they know what they are doing
I can’t say enough good things about Sky Collision of Lilburn. From my first call when I spoke with Amber onward we had a great experience. They were efficient in handling our repair and the customer service is top notch!
I really had the pleasure to working with professionals who truly took the time to communicate everything. Manny and Amber took great care of me , especially with it being my first car accident and even them helping me when it came to out side issues regarding my car. I gotta get you guys lunch one day , I appreciate you guys so much. 10/10 recommendations
I could not have had a greater experience with Sky Collision! Everything was wonderful. I'd like to especially call out Amber and Jay for their excellent customer service. I highly recommend this business.
Really good recommended the stuff is really nice and knowledgeable
They don’t get anymore professional and customer service oriented than Amanda Rosser up there. She made the process seamless so we didn't have to stress. Big thanks to the guys in the garage for getting my truck back to me looking like nothing happened.
Sky Collision did an amazing job ! Definitely recommend them to anyone that needs body work on their car.
They are great. They did great work on fixing my bumper. I would definitely recommend them
The service was excellent. They made the whole ordeal manageable and convenient. Service: Body & Trim
Customer service top notch! They kept me informed every step of the way. My car looks brand new!
Sky Collision of Lilburn did an excellent job on our automobile. We thought it was going to get totaled and to our surprise it didn't. It looks like we went to the dealer and got a brand new car. I would definitely highly recommend them.
They keep us up to date on progress and very helpful in answering questions. Service: Body & Trim
Everyone is very professional at their job. Accurately and fast. Special Ms/Mrs Amber. Very sweet lady.
Very happy with the repairs. Kept me informed during the entire process.
This is a nice place. My truck was wrecked and was fixed like new. I’m very satisfied with the work that was done. Great customer service. Thanks for everything
As part of an insurance settlement this company was selected to repair the body of of my vehicle. Throughout the whole time that my vehicle was in this shop I received timely updates on the status of work. The quality of the work was first class!
Amazing Customer Service!
I had a fantastic experience at Sky Collision. The service was exceptional, and the entire team was professional, courteous, and attentive to my needs. Amber was particularly outstanding - she went above and beyond to ensure that I was satisfied with the work done on my vehicle. I highly recommend Sky Collision to anyone in need of collision repair. They truly exceeded my expectations.
Kind and great 👍
Exceptional customer service and repair towards my vehicle Service: Body & Trim
Service was fast and friendly. Bodywork looks great!! Would highly recommend!!
I am new to the area and was not sure where to go so I asked a friend who had done work there before and recommended Sky. I was not disappointed. Matter of fact I needed a wash job and a thorough vacuum and to my surprise when I picked up my car I no longer needed to go to the car wash. Pleasantly surprised I was. Customer service top notch. From the receptionist right down the line. I will definitely be telling others about my wonderful experience.
John went above and beyond replacing me passenger mirror from the initial estimate to the actual repair. I have used sky collision for other vehicles and I will continue to use this business. 5+ stars
Was great. Protection Sheild under bumper ripped off. And he fixed it for me immediately for no charge and order a new part for me. Part came in about 4 days later he called me to bring in and took about 15 mins to fix. And was very affordable. Was a wonderful experience.
The repair staff was very helpful! They kept in contact and let me know each step. Joy handled my car and was very nice. The repair was done very quickly with minimal delays.
Services: Body & Trim, Painting
My repairs were great and the team was more helpful than any shop I called. I chose them because of their kindness and information to make the process easy.
Service: Body & Trim
I brought my car to Sky Collision to have my car repaired and was extremely pleased! I dealt with Joe he was very friendly, thorough & knowledgeable. They not only did an awesome job, but they completed the work in only a couple of days! I had never used them before and I chose them based on their reviews which, were far better than any others in a 20 mile radius. You can definitely feel confident in choosing this establishment!
This is the nicest and helpful place!!! Everyone is so professional and they keep you informed about your car. 100% satisfied with my car!! Thanks guys!!!!
Update Jan 2019: repeat customers. This time a deer ran out in front of our other car and they fixed it. Original post Oct 2018: They took excellent care of me after getting into an accident. They kept me informed throughout the whole process. Would recommend to anyone!
They took excellent care of me after getting into an accident. They kept me informed throughout the whole process. Would recommend to anyone!
I would definitely recommend sky collision in Monroe Georgia the customer service is wonderful Josh is definitely the go to guy he is awesome they do really good blood work I am a repeat customer and I highly recommend sky collision
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
Communication with the car updates could have been better but overall phenomenal work on the car
Ya'll, when I tell you Sky Collision of Winder fixed my car again 2nd time due to an accident in Athens. I just appreciate you all for laughing with me on how this happened and how reassuring me that everything will be alright because things happen in life. Well, "Fine As Wine" runs like new and looks great, better than great but fantastic! If you are ever in a car accident and need body work or the whole car serviced, call Sky Collision of Winder. I highly recommend them 100%. They can do it for you! Thank you Sky Collision of Winder!!!
Sky Collision of Lilburn did an excellent job on our automobile. We thought it was going to get totaled and to our surprise it didn't. It looks like we went to the dealer and got a brand new car. I would definitely highly recommend them.
Repairs were completed very quickly and my car looks great!!
I will recommend this company to everyone. They take their time and , make sure everything is like ots suppose to be. But let me warn you know if you have Geico insurance you have to stay on your insurance to do their part because they are slow and love to slack off or change adjustors and not let you know
Amazing team of people !
I had a great experience with Sky Collision. From my first phone call they were very helpful and explained what next steps were. I was also connected to them through text updates. My truck ended up being a total loss and Sky Collision handled everything with my insurance to remove it. It was a very easy process which really helped in such a rough time. I’ve also had a couple relatives use Sky Collision and were VERY satisfied with the quality of their work. I strongly recommend using Sky Collision.
AMAZING SERVICE!!!!! Helped out with everything I need the crew was very nice and helpful!!!!!!!
The service was awesome 👍 thank you
Highly suggest if you need a repair or anything done to your car. Sky collision It's a place you want to go look no further.
Nicole is amazing! She took great care of me through the entire process. Very informative. Pleasure working with her and the SKY team
I wouldn't take my cars anywhere else.
They are the best around, period. Always professional and do their absolute best to get your vehicle back as soon as possible.
Took care of me and my situation well. Will reccomend to my friends.
I had some body work done at Sky Collision and was extremely pleased with the outcome as well as my experience with them. Everyone was so nice and easy to work with and communication was on point. I will absolutely use them again in the future!
Repair was exactly what was quoted which was less than a competitor. No surprises and got the car back when promised. Highly recommend.
We have taken 2 of our cars to Sky Collison. Both times, they have gone above and beyond for us regular people. The staff is always polite and willing to answer whatever questions we have. We will continue to drive the extra distance to take our vehicles to the Monroe location shoukd they need repairs again. Highly recommend and would send friends and family.
Highly recommend! From the start of the phone call I was greeted with care and explained the process with the insurance company and would help get the rental ready for me. They called me same day about the repairs and cost and sent a text link that gives you updates with their progress of the vehicle being completed. 5 stars all the way. Even told my State Farm’s representative that they are the best vendor for a body shop.
The front bumper on my sons car was loose due to a missing clip. I called several body shops and no one wanted to help. I sent my son to Sky collision and not only did they do it in less than 5 minute but they also did it free. That is why moving forward this is the only body shop I will ever use. Thanks Y’all
Awesome and hassle free experience. Allen handled everything and dealt directly with the insurance company, as well as coordinating the rental vehicle. I would HIGHLY recommend them. Hope I don't need to see them again but if I ever needed their service, I would not hesitate to go back.
Away great working with Allan and the team. Would highly recommend
The damage don’t look that bad, but this collision center went the extra mile to clean my headlights, car wash in/out. Customer service don’t seems to be nice, but when they talk to you they are super nice, polite, and knowledgeable. Honestly I don’t expect any business to be nice, as a customer I only expect a business to do a good job. This collision center did amazing job. I really recommend 100%.
Frequently asked questions
How does Sky Collision Monroe keep customers informed during the repair process?
Sky Collision Monroe provides regular updates on repair progress via phone, email, or text, helping customers stay informed throughout the process.
What types of vehicle repairs does Sky Collision Monroe handle?
Sky Collision Monroe specializes in collision repair and bodywork, restoring vehicles to a like-new appearance after accidents or damage.
How does Sky Collision Monroe coordinate with insurance and rental services?
The team at Sky Collision Monroe assists with insurance communications and can help arrange rental vehicles, aiming to make the repair experience more convenient for customers.