BUSINESS REVIEWS

SERVPRO of South Bend

About SERVPRO of South Bend

SERVPRO of South Bend specializes in emergency cleanup and restoration services, providing swift and professional assistance in times of crisis. Praised for their punctuality and professionalism, they have proven expertise in handling water damage, from sump pump failures to basement floods, ensuring thorough drying and mold prevention. Their responsive team is commended for excellent communication and respectful service, making them a trusted partner in managing insurance claims. With a commitment to quality and value, SERVPRO's detail-oriented approach extends to all aspects of disaster recovery, earning them high recommendations for their ability to transform calamities into manageable situations.

Customer reviews

Showing 1–20 of 20 published reviews.

Facebook

prompt, efficient & courteous...keep you informed of the process along the way.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Responsiveness

Google

ServPro was amazing. They turned my basement flooding catastrophe into a tolerable experience. They were professional and kept us well informed. They arrived on a Friday night in about 1 hour and 15 minutes and got right to work. They were here 5 full days! Their courteous, knowledgeable staff was excellent. I wouldn’t wish a soggy basement on anyone but if it happens, call ServPro!!!

Facebook

They did a great job getting our basement cleaned up and dried out after the storm!

Google

Positive: Quality

Facebook

The team at Servpro is efficient and friendly and provide high level service that can’t be beat!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We had water damage to ceiling and wood floors. They did a great job of removing the furniture, repairing and painting the ceiling, and sanding, staining and finishing the floors. Not planning on any more disasters, but I would use them first if I needed to.

Facebook

Did an amazing job detailing the interior of my car!!!

Google

Positive: Professionalism, Punctuality, Quality, Value Amazing job done by the team here. They are very detail oriented and nothing gets missed. Every inch your vehicle is taken care of. I would recommend them to anybody looking to get their vehicle detailed.

Facebook

Google

Very professional and respectful.

Facebook

I had a need for emergency clean up and the SERVPRO team responded quickly and got the job done. They will always be my go to ! I highly recommend the SERVPRO team!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value When disaster strikes, you need a company that will make you feel like more than a job but will also very capably handle the messy parts of clean up. For the best around, look no further than Joe with Servpro.

Facebook

Great experience with ServPro. Professional, thorough, and very pleasant and respectful! Highly recommend them!

Facebook

Servpro was there when I needed them and they were very professional during the six days they dried my basement. Communication was excellent, which I needed since this was my first experience with an insurance claim. I really appreciated their help!

Facebook

They do excellent work. Have used them twice in the last month. Came out both times in emergency situations. Very prompt and professional.

Facebook

Servpro came to my house when my sump Pump went out and the standing water was 10 inches deep. Three days later the water was gone with no mold.

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

Daniel and his crew were amazing. They showed up on time , throughly explained what they were doing and the entire process. They gave us next steps and what to expect. They were polite and very friendly. They took great care of us and I would highly recommend them !

Google

Thank you Servpro and to Daniel and his team.

Google

Outstanding work! Daniel and his team were 5 star! They were professional, kind, courteous and knowledgeable. Daniel was able to answer all my questions and make my husband and I feel comfortable with all the work completed. They treated our home as if it was their own. Chuck was knowledgeable and helpful with the whole process as well. Would 100% use them again with something this unfortunate.

Google

What’s not to like? Amazing staff, nice clean waiting area. Oh, and they do amazing work! Will, and would recommend this place to anyone!!

Google

Great customer service, excellent work, highly recommend and I will use them again for my other vehicle.

Google

We had a recent need for Servpro services. I want to thank them for being there when we needed the assistance. Daniel was outstanding.........professional and competent! Daniel and Chuck have made an unfortunate situation much better.

Google

Servpro did a great job taking care of water damage to our home. They were quick, professional and courtesy. They worked well with insurance to make certain coverage was provided for loss. Chuck spear headed everything. I would use again.

Google

Elite Auto Care did an excellent job with detailing and window tinting my Jeep.

Google

Great place .. great people

Google

Prompt, professional, friendly and very helpful! Would definitely use them again and highly recommend.

Google

Friendly & Professional! Have used Serv Pro twice & would call them again if needed.

Google

Great work!

Google

The team is a professional group and does a fantastic job.

Google

This was the best experience, I have ever had working with a business. Very professional!!

Google

They were very professional, courteous and neat in removing the damage and restoring our home after water damage, and that I highly recommend them to anyone who is had fire or water damage. Bill Coyne

Google

Great service and very professional through the process. It's never fun to need this type of service, but so it's nice and refreshing to know SERVPRO is there ready to help! Thanks for getting our home back to normal.

Google

I want to extend sincere thanks to Bob,Bill,Barb and the entire staff at Servpro for all the restoration work on my home after a fire in 2022. The entire crew did outstanding work in totally redoing my home from scratch. They did excellent work in installing the dry wall, the roof and all the electric and plumbing work plus installing my appliances etc.. The house is now picture perfect. Hats off to all you guys !!!!

Google

We just purchased a used 2021 Chevy Tahoe High Country and wanted to keep it looking new for a long time. After seeing all the amazing reviews and posts from Trey with Elite Auto I just knew we had to take it there. They did not disappoint!! They performed a ceremony coating along with the Aegis corrosion protection. When I picked it up I couldn’t believe the shine! Not just that but we also had the 2 front windows tinted and they look like they came from the factory. It matched perfectly and looked amazing. It’s so nice knowing the underside is protected without that ugly black that “other” places put on. What I liked the most was that they took their time to make sure it was done right and correct. I highly recommend Elite Auto Care for you vehicle no matter what year it is! It’s peace of mind knowing the protection it gives. Thank you Trey and team!

Google

During a loss, servpro was quick and responsive to get out and help mitigate the damage. They helped handle the conversations with insurance, and overall did a great job. I would recommend this business.

Google

Oil damage cleanup & repair. My brand new suitcase was damaged and left covered with oil stains from the airport baggage conveyor belt on my first time using it. Servpro was able to get all of the stains out and have it looking brand new again! Thank you.

Google

We had a storm damage back in July, I had a hard time getting work done and getting an estimate I contacted state farm and it was recommended me to contact servpro, Joe the estimator came right out and gave me a very reasonable quote in no time he sent his team out I am so satisfied with their professionalism and concern. Their work is exceptional they made a unpleasant situation very easy easy they listened and responded to my needs. I strongly recommend them to take care of all your roofing needs. Great business and professional people, kudos to them..

Google

Thankyou from the bottom of my heart 💖 for cleaning 🧹 my place. Y'all did an exceptional job 👏 at everything. I LOVE SERVE PRO. Marine Corps cheer, "OOH RAHH" !!! SERVEPRO IS NUMBER ONE!!! 😎👍🎉 I salute you. Barb, Jacob, & Chelsea did the work on my place.

Google

Our lives have been a little too crazy lately and one of the things that happened, that I know it can be fixed and is minimal compared to others we are going through, it’s that our daughter’s closet and our hall from my son’s bedroom and bathroom got flooded due to a pipe that was not connected correctly by the company that came and did our regular plumbing inspection (that I will NOT badmouth even though it’s been 2 times in 3 years and lots of headaches). I just want to THANK to the other party that did a GREAT job in this not so fun situation and help us. They are Servpro of Columbus and Jackson and Jennings Counties. 1) Thank you Kim Furuyama for being our first contact and for the immediate response and help even though you were on a trip. Also for following up with me to see how things were going. 2) Thank you Erick for being the 2nd person contacting us and making sure the crew got here and did their job to dry the different places. 3) Thank you Aaron and crew for your professionalism, being courteous and knowledgeable. If you ever have a water problem Servpro of Columbus and Jackson and Jennings Counties is your option!! #thankful #thankyou #SERVPRO #helpful

Google

My condominium complex hired Servpro to clean our outside dryer vents. During the cleaning process there was a disconnection between the dryer hose and the metal dryer pipe that led to the outside vent that was being cleaned. Once the problem wad discovered, my conversations with Servpro began. From talking to the office to dealing with Aaron the supervisor in charge of the initial cleaning, things happened quickly. Although it was necessary to cut through a ceiling in my bathroom to fix the disconnection, they did so within a couple of days of the mishap and finished the project flawlessly. Aaron was so nice and so easy to deal with. Bill, who actually did the repair went above and beyond to repair the disconnection as well as repair the ceiling and paint. His work was flawless. Thank you Servpro for addressing the problem and fixing it to perfection!

Google

Worked with Justin and his team, and I would highly recommend for any restoration project! Excellent work!

Google

Communication was top notch with everyone I spoke to at SERVPRO. It took a good while to get all of the insurance things in order but SERVPRO was fast with getting their steps completed. They even showed up before the insurance adjuster which is impressive in my book! Will definitely use again if the situation arises.

Google

I highly recommend SERPRO. Employees were very polite & efficient while cleaning my carpet. All furniture items were moved with care.

Google

These guys helped me out when I was in a pinch. They had great customer service and completed the work in a timely matter. Plus they went above and beyond to meet my needs. Thanks guys!

Google

Maria is such a hard worker, great personality and very professional. She should be cloned!!!!!

Google

I was so stressed about the water clean up and myself having to move everything around so it could be done. Rene & Alissa did a great job! They took care of everything. Especially considering I am 5 months post op from surgery. They are very professional, friendly, knowledgeable and took care of everything I was stressed about. I highly suggest if you need anything that they specialize in, just give them a call! And they came out within 2 days. I’m so relieved.

Google

Amazing team! Everyone was awesome and did an amazing job.

Google

The crew and management for this branch are top notch! The dedication they have to helping the community is admirable! If you are in need, I have no doubt that Justin and his crew would surpass your expectations!

Google

Very thankful for Nichole. She was very nice and personable and did a great job explaining the process. Renee and the other guy working with him did a good job taking the sub floor out and keeping the vinyl tiles in tact so we can reuse them.

Google

Nichole, Bob, Maria, and all of the other amazing and professional people I worked with to get my house back to a base level were absolutely essential for my own mental health and for the ability to start putting our lives back in order. Servpro is just another corporation on a list in the yellow pages I chose from to restore my house. What sets them apart is the people whom I hope are paid exceptionally well and treated like queens. Pick this restoration company if you’d like to feel valued and appreciated as a customer.

Google

Jacob and Charlie cleaned the air ducts, mold and carpets in our new house. They were very thorough with all services, showing us pictures of all the debris and broken ductwork in the crawl space. We were very impressed and satisfied

Google

I had a water leak in my home. The teams that came to my house were excellent not only professionally but also very friendly. Kept me informed of the whole process each step of the way. Would call them first again if ever needed.

Frequently asked questions

What types of damage restoration services does SERVPRO of South Bend provide?

SERVPRO of South Bend offers restoration services for water, fire, storm, and mold damage, including cleanup, drying, repairs, and reconstruction.

How does SERVPRO of South Bend handle communication during the restoration process?

The team maintains clear and timely communication, keeping customers informed about each step and coordinating with insurance providers when needed.

What can I expect from the professionalism and conduct of SERVPRO of South Bend staff?

Staff are described as professional, courteous, knowledgeable, and respectful, often explaining processes thoroughly and treating homes and vehicles with care.