Frequently Asked Questions
FAQ's from customer experiences
How does ServPro Corpus Christi handle emergency calls outside regular hours?
ServPro Corpus Christi responds to emergency calls promptly, including late nights and weekends, ensuring timely communication and arrival on site.
What steps are taken if initial restoration work is unsatisfactory?
If initial work does not meet standards, ServPro Corpus Christi inspects the job and may assign a different crew to redo and properly complete the restoration under supervision.
How does ServPro Corpus Christi ensure professionalism and respect for the customer's home?
The team maintains professionalism by being punctual, communicative, and respectful, including keeping the home clean during restoration and addressing customer concerns promptly.