San Diego Flood Busters Inc., nestled in Santee, is a trusted ally in the face of water damage emergencies. Renowned for their professionalism, punctuality, and responsiveness, they specialize in water damage-related cleanup and repair, including mold remediation and sewage cleanup. Clients rave about their swift, caring service, with technicians like Evan and Jonathan earning accolades for their thoroughness and ability to ease customer stress during crises. Whether it's a slab leak or a flooded bathroom, Flood Busters is praised for their value, quality, and the peace of mind they provide, making them a go-to for any water disaster recovery needs.
Recently had a flooded bathroom and bedroom. Used Flood Busters in the past and very pleased. Phoned Flood busters again and gentleman by the name of James Kammerer was our service technician. James is very pleasant, courteous, very well organized and immediately went to work and also made phone calls on our behalf. I was just overwhelmed and James was totally my Angel who followed through with the process from drying the mess--asbestos testing, having a Pod and movers to place all furniture and yes also recommended a construction company that I am so thrilled to be involved in. I must say that through this miserable process, I am surrounded by Teams of Professionals and now can see the light at the end of the tunnel. One last mention about James, he is available at any time you might need to reach out or have a silly question. James has the patience of a Saint. I would give Flood Busters 10****! Everyone seems to be a Professional of high standards.
- Sharon H. - Sep 26, 2024
Fast and friendly service. Thank you.
- Raya Moscoso - Sep 11, 2024
Great service,, quick response!
- Raymond Castaneda - Sep 09, 2024
Stephen and his team were professional and quick to respond (the day of the incident) and provided a thorough explanation of mitigation services and the way forward with my repairs. I appreciated mostly the customer service and really serving the customer (me) with what needed to be done. Flood busters also recommended a good project management team and worked with me throughout the process of my repairs- thanks flood busters!
- Peter W. - Sep 06, 2024
Floor Busters showed up the day we called to clean up the mess from a cracked drainage pipe from our upstairs master bedroom bathtub and shower into a downstairs guest bedroom. They took care to ensure there was no mold and also did the testing for asbestos, cleaning and drying out the carpets, walls, etc and set up HEPA filters for several days in the room and in the hallway. They also came back a second time to disinfect and sanitize the room and the concrete foundation after the room was almost fully dry. They were very helpful and filed directly with our insurance company for reimbursement. They took away all damaged carpet underpadding and all the removed drywall, etc to ensure we didn't have to deal with it.
- Colleen B. - Aug 29, 2024
Flood Busters staff is very professional, timely, communicative, and thorough. Shout out to Ryan who was our lead during this recent issue. This is the second time we have had to use their services. I knew right away that this is the company I was going to call. Highly recommended.
- Kathy Ellis - Aug 28, 2024
The service was amazing. They were quick fast and gave me updated time. To make sure that we were staying on track. They were very kind and respectful of my time as well as helpful.
- T H. - Aug 22, 2024
They were so helpful with my mitigation process. Ryan was very professional and communicated with me throughout during a stressful time.
Would highly recommend for all of East county!
- Michael Doan - Aug 21, 2024
They were super quick, respectful, clean and very organized!!! I will definitely recommend them to others
- Jason Cooper - Aug 21, 2024
We had significant water damage in both bathrooms from an attic copper line leak. Water damaged drywall in both bathrooms, living room and flooring in master bathroom and bedroom. Flood Busters arrived same day that we called them. Crew of three removed damaged drywall and laminate flooring. Anytime we had questions they were quick to provide an answer. At one time we had 10 fans, 3 de- humidifiers and a hepa filter air scrubber running constantly for 20 days. (We did turn off all of the drying fans at night to lessen the noise.) The crew from beginning to end were courteous, mindful of protecting our home from dust. A member of the crew came by every other day to use their moisture meter to monitor the moisture level in the wood wall frames and spray anti fungal spray where needed. Flood Busters did their job and I am very pleased with their work. Heaven forbid we have another need for their services, but if so I would call Flood Busters.
- Mark Smith - Jul 28, 2024
Flood Busters has helped our business 2 times now, and both times they were honest, prompt, respectful, and knowledgeable. We almost used another company and they told us we needed to get way more done than we actually needed. Immediately I stopped them and called Flood Busters. They came within 30 minutes and they did less than half the work that the other company mentioned was "necessary" and were impeccable. Thank you Flood Busters...you are the best!
- Natashah Abrishamchian - Jul 25, 2024
Eric from Flood Busters was an absolute champ, cannot recommend them enough.
- Jacob Mazzenga - Jul 21, 2024
Great service! I had a pipe leak under my house and they quickly came and pumped the water out and took out 1000 gallons under my house within a few hours! They are very organized and knowledgable on the insurance process
- Kenta Otawa - Jul 19, 2024
Flood Busters did an excellent job in helping to restore my bathroom that was affected by a broken shower arm. They arrived in a timely manner and brought in the machinary quickly to start the work. They answered all of my questions- even the difficult ones. I would recommend them! One pieces of advice if you have water damage is make sure that your insurance company is covering the remedation before having the equipment brought in, because if they do not, then you will be stuck with a large bill. Luckily, my insurance did cover it- but it was a battle to recieve the coverage. But Flood Busters is AWESOME!
- Amadi Harris - Jun 26, 2024
Great service fast and efficient
- Pauline Kedward - May 09, 2024
outstanding service and follow up. always on time very friendly. the work and clean up were great.
frank reinsch university city
- Frank Reinsch - May 08, 2024
Very good service
- Sophie Goldberg - Apr 29, 2024
I cannot say enough good things about this place. It was the first time ever having a flood claim. Flood Busters owner and staff took care of me. They helped me understand the insurance process. Pablo was the lead of my project and he kept me informed and everything progressed smoothly. I could easily text any questions and get a straight answer. They never left me hanging. They worked with my insurance to get paid. Thank you. I appreciate it.
- Arun Prabhakaran - Apr 27, 2024
Extremely professional while also personable and compassionate during a stressful time. Our lead, Evan, took multiple calls from me, each time walking me through my questions and helping me understand what to expect next. I am very grateful for the time and attention they gave, as well as the thorough work they did at my home. Highly recommend!
- Alison Beck - Apr 19, 2024
Marshall was great. He was always there to answer all our questions and point us in the right direction.. highly recommend them .
- Brenda O. - Apr 17, 2024
I had a leak from my master bathroom, that I noticed in my downstairs living room. Flood Busters came out THAY DAY!, found the leak, and marked where the water damage was. The next day, a very professional crew came out to my house and conducted the demolition and began the drying.... I actually think my house was cleaner than when they came. Overly professional, high quality staff. These guys know what they are doing!
Very appreciative of them.
- Joe Roy - Mar 09, 2024
The rep I worked with, Evan, explained everything well enough for me to feel comfortable moving forward. They work quickly and efficiently! I really appreciated their professionalism and communication with me during the restoration process of a leak in my bathroom. A noteworthy and trustworthy company! They have a ton of resources and work with other companies to ensure you get taken care of properly. I have recommended Flood Busters to everyone I know who has encountered floods or leaks.
- JOYCE IAMSTRONG - Feb 28, 2024
I highly recommend San Diego Flood Busters. They respond quickly and are extremely reliable and communicative. My point people were both knowledgeable and thorough, and the crew that did the actual work were efficient, experienced and polite. These are the guys you want to call if you have any kind of leak!
- Pam M. - Feb 19, 2024
We had a toilet overflow. Anthony came out quick, got it stopped and was extremely helpful in helping me get the insurance process started and had basically held my hand the entire way! Flood Busters has been a great help!! I would highly recommend them to anyone in need
- Susan O. - Feb 08, 2024
Quick response. They were very professional. Very happy with the outcome!
- Ramona Ramirez - Jan 26, 2024
Great company. I wouldn't hesitate to recommend them.
- Kaity Passovoy - Jan 19, 2024
Roman and his crew were fantastic. As filing a claim with our insurance was new to us, he helped us to jumpstart the process. It was a pleasure working with him!
- Alan James - Dec 29, 2023
- David Cody - Dec 23, 2023
We had an emergency plumbing issue on a Friday night in August. Saturday morning, the plumber arrived and saw that the situation was serious, so he called in Flood Busters. Marshall arrived and was super helpful and informative. He helped us file the claim, explained next steps, and was very responsive to all of our questions. I highly recommend Flood Busters if you need help drying out a plumbing issue.
- Kelly T. - Oct 28, 2023
Amazing experience with Flood Busters! They really took care of us with our flood. James was incredible. Highly recommend to anyone!!!!
- Julia - Oct 04, 2023
They provided excellent service, made sure the affected area was completely clean, safe and dry. Pablo was extremely professional, helpful and responsible.
- Xenia cunningham - Sep 06, 2023
They did the best job at my home, were very prompt and professional, I will always recommend using their services anytime you need them
- AMIT RANJAN - Sep 05, 2023
- Mark Schultz - Aug 25, 2023
James Kammerer of flood busters did it again. When a water pipe bursts panic sets in. The walls and floor become soaked and furniture is at risk. James calms the anxiety, gets to work mitigating the damage, estimating a course of action, and notifying plumbers, contents pack out and reconstruction contractors if you don’t know where to start. Thank goodness for James at Flood Busters.
- Marc Charles - Jul 17, 2023
Flood Busters is at the tip of the spear when it comes to customer satisfaction. With it's team of professionals and it's extended team consisting of the following companies: ARC, San Diego Packing and South Bay Carpet reflects great credit upon Flood Busters outstanding management ability to get the job done with a can do attitude. On June 26, 2023 we contacted Flood Busters and one of it's team members responded rapidly to a chaotic scene of soaked carpet and walls. We were highly impressed by Mr. Anthony Moreno and his quick action, caring attitude and knowledge which extends to all of the aforementioned companies and employees. We remain grateful and thankful for a job well done!
Andrew "Mr. Andy" A.
El Cajon CA
- Andrew A. - Jul 15, 2023
I have used Flood Busters two times and they were great. Ryan was there and I called him "my go to guy!" He was so responsive and great!
- Ann R. - Jun 19, 2023
Evan was incredible to work with! This was our first time working with insurance and flood mitigation companies, and Evan went above and beyond to guide us and was incredibly responsive even though he had countless claims. Thanks Evan!
- Christopher M. - May 12, 2023
Jonathan and his team at San Diego Flood Busters were amazing. I had a pipe leak in the kitchen and as it turns out am having to have the whole kitchen replaced. The insurance initially sent out another company for the "damage control" but after a few days with no action I decided to call SDFB. Luckily, they also work with my insurance company. Jonathan responded quickly and was able to immediately start the drying out process, then the pack out and demo. Jonathan came by everyday, and his team even worked Saturday to get the job done. The whole team was very professional and did a great job. I was in good hands with Jonathan! Although this is a disaster in my home Jonathan and SDFB made the process bearable.
- Kimberly S. - Mar 10, 2023
Services: Water damage-related cleanup & repair, Mold remediation, Water removal, Mold damage restoration, Sewage cleanup, Flood cleanup
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- Constance McCarroll - Mar 06, 2023
Had a couple of flood issues happen in the past year from unit upstairs. Both incidents unfortunately affected my unit below. Called Flood Busters the first incident and not only did they arrive quickly, but the service tech (Jonathan) was so helpful and reassuring. Had to call the Service Manager (Stephen) for advice several times, usually in a panic, and he made himself available, answered my questions honestly and guided me through my initial process w/my insurance company. Very knowledgeable staff. Had a 2nd incident (from upstairs unit)--well who you gonna call?--Flood Busters! Again the tech, Pablo, was efficient, productive and knowledgeable in helping me get through the initial water mess. Highly recommend this company. Very trustworthy and caring.
- Cathy G. - Mar 01, 2023
Pipe broke and Flood Busters was the first place I called in a panic. Jonathan was there in less than an hour. He was caring and thorough. It is a big job and this company really took care of everything.
- Sarah M. - Feb 21, 2023
Evan was the team member that assisted me through the initial process of after finding a slab leak in my home. I was overwhelmed with all the different things going on and dealing with insurance. Yet he made it so simple . Floodbusters amazing customer support coupled with expediency and reliability was more than I thought I deserved. Evan and his team just genuinely care about getting you through these type of events as easily as possible.
- Francisco R. - Feb 10, 2023
Very efficient. Quick and professional.
- Kristan Grafton - Jan 06, 2023
Best response and most friendly helpful service during what otherwise would be a mess. Our toilet flooded and Flood Busters was there within the hour.
- Erin D. - Jan 03, 2023
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
- Pompeii Limousine - Dec 23, 2022
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have used Flood Busters on two separate occasions and in both cases they were responsive, supportive and professional. I hope I don’t have another water issue, but if I do I will reach back out to this company.
Service: Water damage-related cleanup & repair
- Cheryl Hibbeln - Dec 23, 2022
I recently had the nightmare of a sewer main backing up and leaving my bathroom sitting in 2 inches of sewer water.
After receiving MUCH larger quotes from 2 other companies, I was LUCKY enough to come across Evan and Flood Busters!!
Not only was Evan able to come out the following morning to assess, he was also able to complete the dry out AND demo in less than a week!!
Because of Evan and Flood Busters, my family and I were able to sleep better knowing we were in GREAT hands. I truly am grateful and lucky to have met such an AWESOME guy in Evan even under these terrible circumstances.
Thank you Evan & Flood Busters, you've made me a happy customer for life!!!
- Akin M. - Jul 28, 2022
Service: Water damage-related cleanup & repair
Positive: Professionalism, Punctuality, Responsiveness
- Reya - May 11, 2022
San Diego Flood Busters Inc | 9943 Prospect Ave, Santee CA , United States