Roof Inspector NM, LLC

Google

★★★★★

Thomas was very knowledgeable about flat roofs, code requirements and proper installation of TPO roofing and produced a very informative report on not just the condition of my roof but also the installation of said roof. Money well spent and would do it again! Highly recommend and would give 6 stars ⭐️ if I could!

Google

★★★★★

Tom was very professional and informative! His advice and direction was what we needed. He met with our insurance adjuster and was prompt with review and response. I highly recommend Tom for all your roofing inspection needs.

Google

★★★★★

Google

★★★★★

Tom was great! Very quick to get back to me and scheduled promptly. He allowed me to go through the inspection with him and he pointed out /explained everything to me thoroughly. His report came back a couple of days later and was very detailed, giving us everything we needed. He was a pleasure to work with and both me and my realtor recommended him highly!

Google

★★★★★

Roof inspector NM scheduled my inspection on very short notice and permitted the roofing contractor to come back and fix my roof up to code , we were very satisfied with the knowledge and the promptitude of the inspection .

Google

★★★★★

Tom did an excellent job inspecting my roof after installation. I had some water leak two weeks after my new roof was installed. Through a professional detailed report supported with videos and photos, Tom was able to show me were the roofing company did good and where they did a sloppy job. I sent his report to the roofing company and asked them to fix the faults. Thanks a lot Tom, I really appreciate you.

Google

★★★★★

Fast, detailed and professional.

Google

★★★★★

Met with the insurance adjuster on the roof and pointed out all damage matters to help us to get a fair settlement from the insurance company.

Google

★★★★★

Roof Inspector NM was efficient, thorough and precise in doing their work. I received a clear and concise report in less than 48 hours. Tom was friendly and easy to work with; I highly recommend him.

Google

★★★★★

Thomas and his crew were wonderful. They arrived when the said they would, did our inspection and answered some questions we had. We had our complete inspection report within 1 week. Thomas went above and beyond to track down some additional information that was needed and very helpful. We would recommend Roof Inspector New Mexico. Professional, courteous and 100% helpful. Very satisfied customer.

Google

★★★★★

Thomas and his team are top notch. I will recommend him every chance I get. If you need an inspection or insurance giving you a problem call this guy- SERIOUSLY. Thanks Thomas for all your help!

Google

★★★★★

Going through the process of working with my insurance company to get my roof replaced after hail damage was one of those "adulting" things that honestly terrified me. I felt intimidated and put it off for far too long. But then I found Tom Newkirk and Roof Inspector NM, LLC (cue the angelic music). Tom is INCREDIBLE! Tom walked me through the insurance process step by step and literally sat next to me and assisted with talking to my insurance company as the claim was made. Tom is personable, trustworthy, and honest. I felt very comfortable with him and the entire process, from start to finish, was not stressful or intimidating. Tom runs his company with integrity and I felt taken care of. My roof was replaced by a top notch company who also treated me with respect and kept to their promised timeline. I trust Roof Inspector NM, LLC so much as a company that I have recommended them to my 77 year old mom. There is no catch, there are no hidden fees, this is a company that truly cares about the customer and holds honesty and integrity as their core values. Thank you Tom and Roof Inspector NM, LLC!

Google

★★★★★

Tom Newkirk and his son Geoffrey helped me navigate the insurance process of replacing my roof due to hail damage. Not understanding the process it was helpful to have someone that had experience. Both Tom and Geoffrey were prompt and professional. Thank you for assisting me in the process.

Google

★★★★★

Tom did an excellent job w my roof. Being that I have some health issues he did everything for me, insurance, adjuster, roofer, etc.

BBB

★★★★★

The roof inspector was very knowledgeable with all aspects of the roof. He provided pictures and spoke directly with the insurance company. Thank you so much ***

Google

★★★★★

Very kind and informative. Trustworthy and helpful. I would have Tom come out again!

Google

★★★★★

Discovered I had a roof leak in our rental. Called around and received responses from a few companies. Received 4 total quotes. Roof inspectors were not the highest bidder, but was also not the lowest bidder. After weighing our options I chose roof inspectors. Tom answered all my questions and clearly explained my options. Other contractors were saying they were booking out to 6 weeks. Roof inspectors said they could start within a week. Since we were expecting more rain, I was concerned we would suffer more damage if I delayed installation. TOTL construction who worked with Roof Inspectors, came out less than a week later. Showed up with a full crew. Together they removed the old roof and installed the new roof in one day. New roof looks great. My home owners insurance said it was a good 25 year roof. Same thing Roof inspectors said. I would highly recommend Roof Inspectors to anyone that needs a reasonably priced roof. TOTL construction was professional. I can’t recommend them enough. Luis S Albuquerque NM.

Google

★★★★★

Tom was absolutely wonderful to work with!! What started as a bad experience with my home insurance quickly became a much more bearable claim process with less stress thanks to Tom’s knowledge and expertise. Unfortunately my home insurance company chose to draw out the process longer than needed, but Tom was available every step of the way with helpful ideas and ultimately the claim was resolved favorably. I entirely attribute this to Tom. I cannot recommend Tom enough! If you are needing help with getting your roof inspected, repaired/replaced and going through insurance to make it happen, Tom is your guy!

Google

★★★★★

I worked with Thomas to obtain an inspection report for some clients selling their home in NE Albuquerque. He was easy to communicate with, quick to respond, and we are all very pleased with his service. Money well spent!

Google

★★★★★

We used Tom with Roof Inspector NM to help us figure out why we continued to have leaks on our 3 year old brand new roof over the covered patio. He quickly figured out the problems, including informing us that the patio portion of our roof should have never been shingled due to the slope and this portion of the roof should have never passed city inspection as a result. We had no idea! Tom wrote up a very helpful report documenting the problems and recommendations for proper repair. We were then able to use this report to go back to the original roof contractor and request repairs under the warranty. Without Tom's assessment, we would have not figured out the issues, especially given the fact that the original roof contractor tried to "repair" the issue several times without success. Tom was professional and easy to work with. We highly recommend Tom and his independent roof inspection process if you have any concerns/issues with your roof!

Google

★★★★★

Thank you for providing such excellent service.

Google

★★★★★

Tom is super knowledgeable, was always on time, and made the whole process for getting a new roof insanely easy. My home owners insurance sent out a letter stating I had only a few months to replace my roof or they were going to drop me. The whole process took just a few weeks and was fully covered! Tom's guidance was super helpful throughout every step. Highly recommended!

Google

★★★★★

Mr. Newkirk came out and completed an inspection of a home we will be calling our "forever home." After 30 years of military service we will finally be returning home to New Mexico. Mr. Newkirk was professional, informative, and knowledgeable when going over the roof inspection results with us. We had a need for a quick turn around time for the inspection results, and Mr. Newkirk was helpful in meeting our needs in a timely manner in order to close on our home. Thank you Tom Newkirk for your time, attention, and guidance upon our return to our home state after being away for so long. We are grateful.

Google

★★★★★

Tom's expertise saved me potentially thousands. He spotted several issues that would void the manufacturers warranty. He also was able to look up the lack of a permit, and explain the process to me. The company I had hired charged me taxes but initially did not get a permit. After pulling a permit, they failed the city inspection multiple times. All of which would not of happened if I hadn't hired Tom.

Google

★★★★★

Tom is very professional, responsive, and easy to work with. He was able to get two roofs replaced for us! I highly recommend Roof Inspectors NM and Heritage Roofing.

Google

★★★★★

Very knowledgeable, professional and have a thorough review and comprehensive report of the condition of my roof. I highly recommend this inspector.

Google

★★★★★

I needed a roof inspection in a pinch based on a the results of general home inspection. Tom answered the phone despite it being a three-day weekend. He was extremely personal and willing to help with short notice. He completed the report the same day allowing us to meet the objections deadline on a real estate contract. He even went so far as to get an estimate for us for a new roof. I would highly recommend Roof Inspector NM, LLC.

BBB

★★★★★

Attentive and timely. Listened to the issues I had observed and answered all my questions. Now know what I need to get repaired. Would recommend.

Google

★★★★★

Excellent service.

Google

★★★★★

Tom knows what he's doing. There were no major glitches.

BBB

★★★★★

The service that was provided was invaluable. From his initial inspection of my roof through meetings with ********************, picking a contractor and assessing the quality of the finished work his help and advice has been invaluable.************

Google

★★★★★

Highly recommend Tom! Was very satisfied with his expertise throughout the whole process. Very responsive, knowledgeable and reliable.

Google

★★★★☆

Google

★★★★★

I needed to replace my roof asap. I reached out to Roof Inspectors for help with that and I was impressed with their diligent communication and timely service to get our roof replaced very quickly! Very professional! Thank you Roof inspector NM for your time and help.

Facebook

★★★★★

Thank you Tom for the great job on my roof. This is the second job that I have used your services. Two different roofing jobs. Fantastic job on both houses. Great info, wonderful crew who did a fabulous job, including removal of old roof ... clean up was impeccable ... once in the midst of the rainy season and the other in this cold, wintry holiday season. Happy Holidays to you and your crew! Neighbors are impressed! I definitely will continue to recommend you.

Google

★★★★★

My experience with this company was excellent. The customer service and communication were exemplary. They handled everything for me but kept me in the loop every step of the way. I can't say enough good things about these guys. Highly recommend!

Google

★★★★★

After sustaining hail damage to our roof we contemplated going it alone with the insurance company or hiring Tom with Roof Inspector NM to help us out. We decided to go with Tom and it was absolutely the best decision we could have made. Tom advocated for us with the insurance company. He understand roofs, building code, and the insurance process. He did not take “no” from the insurance company. He was the difference between a low ball claim from insurance and a new roof. Call Tom…trust me!

BBB

★★★★★

Efficient, dependable. Getting a roof replaced has never been easier. I highly recommend.

Google

★★★★★

Tom has been amazing in the process of working with the insurance company and myself to get the damage claim approved!

Google

★★★★★

As we had a very tight schedule (<2 weeks) to repair the roof in order to close our Escrow on time. Tom was able to work with our Insurance Adjuster, get an estimate that was within the insurance approved replacement cost and replace the roof all within this schedule. He did a great job, highly recommend Tom if you need someone to help you with your roof!

Google

★★★★★

Tom Newkirk was very professional, communicated great and was always available for any questions. He went out of his way to assist with insurance information. I have a beautiful new roof.

Google

★★★★★

Tom was wonderful to work with. He made this process very easy. He worked with the insurance adjusters on my behalf and represented me very well. He and his team came out to do the roof and scheduled me very quickly especially during a time when everyone is so busy. The whole process was very professional and my roof is in great hands.

Google

★★★★★

We found out that we needed a roof on our rental home and within a week we had a brand new roof! It looks beautiful. Thanks for the quick turnaround!

Facebook

★★★★★

Thank you Tom. As mentioned by others, Tom and his son have done an excellent job of evaluating our roof for damage, walking us through that insurance maze and sending us the roofers who also gave us an A+ performance. Again, Thanks Tom.

Google

★★★★★

I would highly recommend this roof company, they were kind and knowledgeable. I will definitely be using them again in the future.

Google

★★★★★

In 2018, I met Thomas Newkirk of Roof Inspector NM via a pre-sale inspection of my house. He was absolutely excellent in helping me navigate the process of getting my roof replaced from hail damage. The house was a century old & had asbestos shingles which required additional federally regulated requirements to properly dispose of materials. Thomas recommended Heritage Roofing who turned out to be a perfect match for my historic home’s roof replacement. Thomas also provided multiple options for roofing materials, including samples for thorough review. He even helped guide the complicated process of coordinating with my insurance company. My house sold very quickly in spring 2019 & even had a bidding war. The beautiful curb appeal of the new roof certainly played a key role. In early 2021, I met the new owners of my previous house & they expressed their upmost satisfaction with the new roof. After a couple of years searching for the right place, I’m now in the process of buying a home again. When it became apparent that the home needed a new roof, the current owner asked my recommendation for inspection & replacement. I did not hesitate to recommend Thomas Newkirk of Roof Inspector NM along with Heritage Roofing. That new roof is almost complete & looks to be another stellar installation thanks to Roof Inspector NM & Heritage Roofing. I’ve also recommended them to friends as I know from experience that their work is nothing less than exceptional!

Google

★★★★★

Tom is great to work with! He was very responsive, and a true expert at his craft. I will continue to recommend him to anyone I know that needs roof assistance!

Google

★★★★★

Super friendly, easy to work with, scheduling was fast. I didn't even know what I was doing and they helped me through the whole process. My roof is already done!

Google

★★★★★

Very easy to work with, willing to go the extra mile to help the homeowner

Google

★★★★★

I am a real estate broker and Tom was recommended to me by a few others agents. He is my go to for everything roof inspections! He is quick to respond and usually can get out at the home within 48 hours! I highly recommend Tom!