First time using Tidy Tank. Very pleased that I did. Brad called 30-40 minutes ahead and arrived on time. Service was thorough and efficient. He answered all of my questions and addressed my concerns. Great job.
BUSINESS REVIEWS
Ron's Tidy Tank Septic Service
740 MCARDLE DR, Suite A, Suite A, CRYSTAL LAKE, IL, United States
Write a reviewAbout Ron's Tidy Tank Septic Service
Ron's Tidy Tank Septic Service, nestled in the heart of Crystal Lake, is a paragon of professionalism and reliability in septic system maintenance. With glowing reviews praising their punctuality, quality, and value, they stand out for their preemptive approach to septic care, ensuring systems run smoothly before issues arise. Their knowledgeable technicians, recognized for their courteous and informative service, perform thorough inspections and cleanings, earning the trust of the community. Whether it's routine bi-annual tank servicing or urgent sewer repairs, Ron's Tidy Tank is the go-to expert for a clean and timely job, making them a highly recommended choice for all septic needs.
Customer reviews
Showing 1–50 of 716 published reviews.
We just moved to our new home at the end of February and contacted the previous owner on who she had used for septic draining and Ron's Tidy Tank was the company. The guys were ahead of schedule and got here early, were very knowledgeable, and explained the septic basics I have not had to deal with before. They got the job done pretty quick and were professional about it all. I definitely recommend Ron's Tidy Tank to others.
The team is awesome! We had backflow into the house, we initially thought it was a overflowing of the spectic tanks so we initially called for pump service, but we later found out that the mainline was the issue. They had the service team come out and look at it and provided the necessary services so that it became unclogged! Throughout this process, the team at Tidy Tank were awesome and so accomodating! Highly recommend getting service from them if anyone has issues with their spectic tanks or pipes to the tank/lift station!
Technician emptued 2 1000 gal tanks and replaced broken cap and made sure system was working properly. It was very cold and the day before a huge blizzard. I cant thank you guys enough for your help. Robert
I just had my septic tank pumped. To say the least, it's not the most pleasant job in the world, but, Brad, our serviceman was very pleasant. He answered questions courteously, and without attitude.
Great job. They showed up when they said they would. Explained everything they did. Very professional. Very pleased with the service.
They found that our septic pump was broken and were able to replace it promptly before anything bad happened. Great service!
This process was quick and easy. Service man was very nice and polite. Thank you!!!
helpful, attentive, professional!
Tidy Tank Septic Service sent a truck the same day, they had to chop through 10" of ice to get to the septic tank and cleaned it out. Pump replacement service will be here tomorrow and it will all be fixed. I highly recommend Tidy Tank Septic Service!
I use Tidy Tank to maintain my septic system. Their technicians come in every 6 month to check things out and make sure all components are working properly. I have a state of the art low pressure distribution with aeration system. They are very knowledgeable. They keep my system working like new even though it's 30 years old now. Recently they pumped all my tanks out. The two service technicians went out of their way to make sure the area around my tanks was kept clean. They placed my tank covers back properly.
been using them for years, top notch service, fair prices.
Fast and friendly service. We’ve worked with this company a few years and have appreciated their work.
Great service.
Fast, courteous, honest service. Decent price.
Great customer service provided by the on-site crew
Did a great job. Making it so we could sell our house.
Tidy Tank responded to my emergency within an hour of my calling. VERY nice people and great service. If you own a home, sooner or later you'll need to make a call, by all means, call the folks at Tidy Tank!
Amazing ,courteous service . I could not be more pleased. I would strongly recommend Tidy Tank.
We have used Ron's Tidy Tank for both our business and our house for several years now. Everyone from the office staff to the truck crew is always pleasant to work with. They show up when scheduled, are respectfull of their surroundings when setting up, answer any questions, make suggestions, report any issues they come across, and clean up well when finished. We are very happy to thank them publicly.
Greg was very good and thorough.
Great experience. Will definetly use Tidy Tank in the future.
Super fast, friendly and professional technicians. We moved into this house a few years ago. The old owners used Tidy Tank. TT was able to pull up history of our septic which helped a ton!
Only good words about this guys. Very professional. Highly recommend.
Use them for years. Great service, courteous, on time, quick to complete, no mess, and didn't leave until they were sure all was working to our satisfaction A+ Five Stars!
These guys are the best. I did not expect to love my septic service company, but I do. This is our first time living at a place with a septic, and they are great at explaining things, responsive when I need something, and keep up with the maintenance schedule on their own without me having to call. If you have a choice, use them.
The techs came at a great time so I would not be burdened with having to wait.Daniel was excellent.
The two young men who came to my house were prompt, friendly, and very professional. They quickly found the opening to my tank, even though it was under several inches of grass. Replaced the sod without a seam and educated me on how to maintain my tank
Brad was so kind and patient. My kids were both watching him and he was entertaining them… it was also like 20 degrees so he was freezing. Thanks much Brad!!! I’ll request him again next time!
Professional, super nice, did a great job. Respectful of my property, clean, gave clear communication. Quick and painless payment, appreciate the pictures and emailed invoices/receipts. Will use again
(Ron’s)Tidy Tank has been providing septic service for us for many years. We recently needed some major upgrades to our septic system. Justin and his co-worker (didn’t get his name) worked very hard and did an excellent job. They were prompt, efficient and informative. We wouldn’t call anyone else!
Prompt, friendly and professional service. Highly recommended!
Appointment and quote was simple and complete. Service guys were polite and thorough. They explained what they did and what they found. They're also the first of 3 companies I've used that checked my lift station for sludge after the aerator, which I really appreciated. My only issue was I left work early for what was supposed to be a late morning appointment, though it wasn't guaranteed. It turned into an afternoon service and I could have worked a whole day. I did receive several of what was probably a standard text, stating the appointment, but no information that the service was running late until they called and said they were on their way. If I had something important going on, I probably wouldn't be leaving 5 stars. However I'm satisfied with the service and will use again.
Great service. Professional Answered all questions Justin was great!
This is the best septic company I have come across, they are knowledgeable and kind. I would recommend them to anyone!
Fast, efficient, and reasonably priced.
I have always used Rons Tidy Tank.
They are second to none. From the office staff to the field crew they know customer service. 10 stars. Thank you
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
Tidy tank services came out in the blistering cold analyzed the problem and rendered services immediately that worked to solve the problem we were facing. They scheduled a return visit to replace a faulty part. They were very courteous and fully explained the problem and how to resolve it. Thank you Tidy Tank.
Prompt, courteous service all the time. We have been a client for 9 years now.
Very professional and complete
Frequently asked questions
What types of septic services does Ron's Tidy Tank provide?
Ron's Tidy Tank offers septic tank pumping, maintenance, repairs including pump replacement, unclogging mainlines, and inspection services for residential and business systems.
How does Ron's Tidy Tank handle scheduling and appointment times?
They strive to be punctual and communicate appointment details, sometimes providing advance calls before arrival; however, exact timing may vary due to service demands.
Will the technicians explain the septic system and maintenance needed?
Yes, technicians typically explain the condition of the system, answer questions, and provide guidance on maintenance and any issues found during service.