BBB Review
5 stars
We were very pleased with our service! They responded right away and actually arrived on time. The technician was very knowledgeable and was able to fix our door on a Thermidor professional oven, which is not easy to work on. I highly recommend this company.
- Nicole - Sep 15, 2025
BBB Review
5 stars
Rocket was at the house within 24 hrs. of being called and arrived on time. The problem was quickly identified and we were given our options. The part was ordered and came in ahead of schedule. We were notified the part had arrived and they called to schedule the completion. The repair was made and we are extremely satisfied and will most definitely be using Rocket as our go to for reair/ maintenance of our appliances.
- Brenda K - Aug 30, 2025
Google Review
5 stars
Great customer service, fair price, and honest company.
- David Guthrie - Aug 26, 2025
Google Review
5 stars
Great service, quick response, reasonable prices. Bryan, very efficient and professional, located and solved the problem with my GE refrigerator right away. I would highly recommend Rocket and will use them again without hesitation.
- Charlene Jackson - Aug 08, 2025
Google Review
5 stars
On time, knows how to solve the p but best of all courteous. A pleasure to have them work on any appliance!
- Linda Gordon - Aug 06, 2025
Google Review
5 stars
I had previously paid a plumber from PULS on two seperate days to not get my ice maker working, and Rocket shows up, put in codes and 20 minutes later its fixed and I am relieved.....so easy I wish I had not wasted my time with any other servicing company.
- Stephen H Blomberg - Jul 23, 2025
Google Review
5 stars
Serviceman, Brian, repaired the fridge same day, was successful and is currently working properly. He was thorough, professional, and pleasant. Thank you Rocket
- Pat Norbut - Jul 12, 2025
Google Review
5 stars
TEC was prompt and professional. Isolated trouble on washer,
ordered part and repaired within a couple of days. Will definitely
use Rocker Service again.
- Jim & Judy - Jun 25, 2025
BBB Review
5 stars
Bryan at Rocket service came to our house twice over the last 12 months for two different appliances. He quickly diagnosed the problems and made the appropriate repairs efficiently and professionally. I was very impressed. Steve P
- Steven P - Jun 17, 2025
Google Review
5 stars
Bob came out same day to fix a leak in my Refrigerator and when there was still a little bit of water leaking he came right back and unclogged the drain and even taped the line to keep it from knocking. I have used Rocket in the past and have always received top notch service. Thanks guys!
- Patricia Hill - Apr 22, 2025
Google Review
5 stars
- Cindy - Apr 17, 2025
Google Review
5 stars
Larry was an honest professional thst came out on a Saturday to look at our dryer. Excellent service.
- Heather Johnston - Mar 23, 2025
Google Review
5 stars
Very professional!!
- Zachary Evans - Mar 12, 2025
Google Review
5 stars
On time and reasonable
- Wyndham Manning - Mar 07, 2025
Google Review
5 stars
Excellent service
- Peter Baci - Feb 28, 2025
BBB Review
5 stars
*** is a great technician. He keeps me updated on when parts will come in and he does a great job when hes at my home whatever needs to be fixed.
- Jennifer W - Feb 12, 2025
Google Review
5 stars
I was completely satisfied with the tech. He was very thorough and completed the job quickly. The cost of the repair was very fair and I couldn’t be happier!
- Kathi McMorrow - Feb 10, 2025
BBB Review
5 stars
Excellent and efficient repair.repaired in very short time and training included.
- Robert S - Feb 10, 2025
Google Review
5 stars
Without a doubt, the most prompt & professional service company around. This is the second time I’ve used this company, Unfortunately, a different appliance this time. Larry our service tech was not only knowledgeable, but a pleasure to deal with. I strongly recommend ROCKET SERVICE.
- Barry Kenner - Dec 31, 2024
Google Review
5 stars
- Leeann Ferguson - Sep 27, 2024
Google Review
5 stars
Excellent service same day
- Alfred Ciaburri - Sep 23, 2024
Google Review
5 stars
Bob the Technician was prompt courteous and professional. He found the issue causing the stoppage in our dryer. He made the requisite repair, reassembled the dryer and it works perfectly. He did a great job. Thank you.
- Sueco Bandito - Sep 10, 2024
BBB Review
5 stars
I made an appointment to have Rocket Service to how to service my ******* refrigerator. *** called me to advise me that he was Running ahead of schedule and wanted to know if that would be all right. He called me as soon as he left that resident told me that he was heading my way. He quickly reviewed the situation on the Fridge and within minutes, he had found the problem and went over the issue with me. ***, was excellent, professional As well as very knowledgeable. I will be calling this company again. Thank ***. ??
- Tricia - Sep 09, 2024
Google Review
5 stars
Fast efficient service
- Thomas Thomas - Sep 05, 2024
BBB Review
5 stars
I have nothing but good things to say about this company and its repairman. They were prompt in coming out and diagnosing the problem with our dryer. Likewise, they fixed it promptly and even though the repairman had to come and disassemble the machine, a second time because one part was incorrect we were not charged any additional amount. The Service man was Polite, efficient and arrived when he said he would. I would have no problem recommending this company to any friend.
- michael S - Aug 27, 2024
BBB Review
5 stars
We are very pleased with the service that *** gave us. Our ice maker was really malfunctioning. It was running water down the back of the freezer instead of filling the tray. It had formed a large block of ice preventing the ice maker from working properly. *** was very diligent in finding and resolving the problem. We are happy to have ice again. Thank you, ***!!
- Marge R - Aug 08, 2024
Google Review
5 stars
Great job very professional and handled quickly and efficiently
- Connie McLaughlin - Jun 19, 2024
BBB Review
5 stars
Responsive and knowledgeable service. *****, the technician, did what he promised when he promised.
- Joel W - Jun 19, 2024
Google Review
5 stars
Bob was extremely knowledgeable and polite. His advice was spot on and our fridge problem has been fixed.
- Ian Drinkwater - Jun 12, 2024
Google Review
5 stars
Fantastic fast amd efficient! Great price too!!
- Sheri Lynn Andrews - May 02, 2024
BBB Review
5 stars
Outstanding technician, arrived promptly diagnosed and corrected dryer issue in 10 minutes.Outstanding service!
- Tom F - Apr 20, 2024
BBB Review
5 stars
Responded very quickly. ***** my service rep was very professional answered my concerns. Explained my issues and was able to fix quickly. Overall very pleased with Rocket Service. If my need for future services are needed I will definitely be calling Rocket Services.
- George - Apr 12, 2024
BBB Review
5 stars
Very pleasant and knowledgeable technician who took the time to share a few how-to tips with us. Arrived early, quick fix to what turned out to be a simple problem. Came the same day I called. Good pricing. Highly recommend!
- Betsy M - Apr 04, 2024
BBB Review
5 stars
Very pleasant and knowledgeable technician who took the time to share a few how-to tips with us. Arrived early, quick fix to what turned out to be a simple problem. Came the same day I called. Good pricing. Highly recommend!
- Betsy M - Apr 03, 2024
Google Review
5 stars
- Tim - Mar 15, 2024
Google Review
5 stars
Fast service, repaired and cost was reasonable…
- CMT Turcotte - Mar 12, 2024
Google Review
5 stars
Professional service, on time, very informative and intelligent! My first call will always be Rocket!!!
- oscar corsaut - Feb 29, 2024
Google Review
5 stars
I highly recommend this company! I had an emergency with my dryer and they had someone out to me within 30 minutes and he repaired it in about 15 minutes. The prices were fair and the technician was so kind and thorough with getting the job complete. Will use them again if there’s anymore issues.
- Krista Moore - Feb 27, 2024
Google Review
5 stars
Service was top notch, arrived on time, explained what was being done. Even came out on Saturday. Very professional and very friendly. Would highly recommend.
- Kelly Floersch - Feb 10, 2024
BBB Review
5 stars
*** with Rocket was on time , efficient , showed me what was wrong and explained it to me in words I understood. I was quite pleased and would use their service again
- Deborah M - Jan 25, 2024
Google Review
5 stars
Larry was awesome. Very professional and did a great job explaining what and why was going on with my fridge. Thanks!
- D Templin - Jan 21, 2024
Facebook Review
5 stars
- Cornell - Jan 07, 2024
Facebook Review
5 stars
Bob was very professional and explained everything he did to my refrigerator. A very positive experience. Thank you
- MaryAnn - Jan 05, 2024

Frequently Asked Questions

FAQ's from customer experiences

What types of appliances does Rocket Service repair?
Rocket Service repairs a variety of household appliances including refrigerators, dryers, washers, and ice makers.
How quickly can Rocket Service respond to a service request?
Rocket Service typically provides prompt responses, often offering same-day service or visits within a short timeframe after the initial call.
What can I expect from Rocket Service technicians during a repair visit?
Technicians arrive on time, diagnose issues efficiently, explain the problem and repair process clearly, and often provide helpful maintenance tips.



Rocket Service | 3501 N Ponce De Leon B #122, St. Augustine FL , United States