GooglePositive: Professionalism, Value
About Restano Heating and Cooling
Restano Heating and Cooling, nestled in the heart of Pittsburgh, is a trusted provider of top-notch HVAC services. Renowned for their professionalism, punctuality, and responsiveness, they have garnered glowing reviews for their exceptional workmanship. Whether it's installing a new A/C and furnace, or performing intricate repairs like fixing a Kohler Shower thermostat, Restano's team, including the highly praised Frank and Chris, delivers quality service with a smile. Their commitment to value is evident in their competitive pricing and the added perks of service contracts. With a reputation for going above and beyond, including liaising with city officials for inspections, Restano stands out as a reliable choice for all heating, cooling, and plumbing needs.
Customer reviews
Showing 401–450 of 576 published reviews.
Google
BBBGreat service, as always. Rob is courteous and able to answer all our questions. We highly recommend Restano.
BBBChris did a fabulous job installing our new sink and faucet! He was prompt and efficient and our kitchen looks great!
FacebookWe had several bids to complete work needed and Restano was the most competitive without cutting corners. Nick and Dan did an awesome job completing all the excavation and plumbing work in order to move our washer and dryer to the new mud/laundry room and adding lines so we could install a vanity and toilet. They were punctual, respectful, informed us of what would be happening each day and made sure to clean up after they worked. So thankful we chose them! I will be using them again when we need more work in the future! Highly recommend them for any plumbing needs you have!
GoogleService was done promptly, clean and very professional... tech was excellent
GoogleStaff did a great job of cleaning the accumulated dust in my ductless air conditioners did not get anything wet and cleaned up completely.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value My wife has a real bad hip and is going to get surgery and we needed higher toilets than the standard ones we had. The Tec named Joshua came out and gave us a price. Today he installed both toilets and the price was exactly as previously stated. Joshua was one of the nicest plumbers we have ever had. He not only did a great job but he explained the process. He was so kind and considerate and triple checked the toilets so there were no leaks. When he addressed us it was always maam and sir and was very respectful. In conclusion I'd like to say he was outstanding. Restano Heating, Cooling & Plumbing have a great employee in Joshua. Thanks so much. Michael & Laureen Shearer
BBBWe’ve been a customer for a couple years and Restano has consistently helped us when we needed them the most...water backing up in the basement, broken AC, furnace issues...whatever our emergency, they have always responded quickly and solved our problem.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Responsiveness Service repair person was very professional and had it fixed in less than a half hour.
BBBgood service. came on time. polite courteous. no problems. recommend to others
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
FacebookGood service. Excellent explanations of what is needed and why. Clear but without pressure.
GoogleGood experience with Restano! Had a clogged basement drain, they were willing to come out after hours but I figured I could hold off until the next day. Scheduler was very polite and helpful, and Josh ended up being able to come before the given window. He was friendly, helpful, professional and safe - wore a mask the whole time. I will definitely use Restano again.
BBBJust had my annual furnace check. As always, on time, professional and personable. And always clean up after!
FacebookReasonable rates always on time
GooglePositive: Value Pat and Chris came on time, got the job done in the time promised. Made sure i was satisfied before they left.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness
Facebookfast excellent service. have used them before, will use them when I need help.
BBBRestan service representatives arrived today with prompt and courteous service. I would hire them again in a heartbeat.
GoogleThank you Restano for great service . My 30 year old furnace broke right when the weather turned cold . Josh and Pat installed a new furnace & AC system today , They arrived on time, were both super friendly & polite , worked hard and cleaned up before leaving . They also took time to explain everything snd answer questions ! Much appreciated . Restano was great to work with and I can’t say enough nice comments regarding Josh & Pat . Thanks for making a tough situation easy !
GoogleThis was a plumbing visit to replace a corroded shower valve cartridge, but we've had good results for other plumbing and HVAC services.
GooglePositive: Professionalism
Facebookfantastic company...had me up in running in less than 2 hours on a sunday...great guys!! i will be a customer for a long time!!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Fantastic company....fast, on a sunday within 2 hours up and running...beautiful installation....i will be a customer for a long time...
GoogleWe have had Restano taking care of our furnace and AC for quite a few years and they do a great job. Very respectful of our property and don't try to find problems that aren't there. We have them twice a year and are very pleased.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleJosh was very technically proficient and informative. He was thorough and efficient. I am very impressed and will be renewing my service plus contract in May. Thank you for the best service. Absolute 5 star ⭐⭐⭐⭐⭐ out of 5 being the best.
GoogleWe are very pleased with the plumbing job done by Austin! He was professional, efficient and very pleasant. He also explained thoroughly what he did and instructed us on caring for the newly installed bathroom plumbing fixtures, vanity and commode. We highly recommend Restano and Austin!
GoogleRestano is a great company with exceptional service and wonderful employees. Cindy scheduled multiple appointments and had a service man at our home in less than 30 minutes. Austin, Happy, and Chris were efficient, knowledgeable, and gave details on what was being done. Overall the work we needed was completed and the employees were pleasant, willing to answer questions, and we’re kind. Don also has taken care of the regular maintenance on our AC and furnace for years. He as well is great at his work and very professional! We highly recommend hiring Restano!
BBBHighly recommend for heating and cooling! Been using them for 35 years!
GooglePositive: Professionalism, Punctuality, Quality Restano is my plumbing and heating contractor of choice. Always do good work, professionally finished, with high quality products.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value. We had an amazing experience with Pat and Jeremy from Restano they were on time, professional, knowledgeable, friendly and accommodating. They did everything possible to make the experience as painless as possible for us and all at a fair price. They also put up with our dogs barking the entire time. Couldn’t recommend enough. Thanks guys!
GooglePositive: Professionalism, Punctuality, Responsiveness Chris was professional, honest, and helpful! Highly recommend Restano Plumbing.
GooglePositive: Professionalism, Responsiveness, Value Chris came today to install new water heater. He was very friendly, very professional and did an outstanding job. He arrived when he said he would. He replaced my old water tank and left my basement spotless!
BBBVery professional and courteous. I have been using Restano for the past 20 years and have been extremely pleased with the quality of work
GooglePositive: Professionalism, Quality, Responsiveness, Value. Restano was my choice to both install (upgrade) and maintain our residential HVAC system. They have done a great job with the new Carrier system and their prices are fair. When my son had an AC problem this year I told him to call my guy! HVAC professionals can be hit or miss but my experience with these guys has been extremely good.
GooglePositive: Professionalism, Responsiveness Restano does my A/C and furnace maintenance regularly, so I also asked them to install a new A/C unit when my old one was leaking coolant. They are very transparent and honest about their work. However, due to a small mistake in their connections, their installation fried my humidifier. When they came out to investigate, they owned up to their mistake, and they replaced everything that was damaged without charge. It takes a good company with good management to fess up to a mistake like that and also follow through and fix it. It took a few more visits for them to come out and install the right humidifier (they ordered the wrong kind at first), but they were dedicated and made sure it was all done right in the end.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleChris was awesome. Very nice, professional, and personable. Fixed the problem quickly and was pleasant to socialize with. Would highly recommend to anyone!
GoogleWe asked Restano to provide an estimate. They were very professional and informative. They provided their professional opinion on the situation and provided a quote based on their expertise. Very satisfied with them.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Excellent experience with Restano this summer; highly professional work removing & replacing my existing furnace and installing new A/C condenser. Very happy with their work!
GooglePositive: Professionalism, Punctuality, Quality Matt was excellent. He knew the problem right away and took care of it. Very reasonable.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value. Excellent service from Restano from beginning to end! Very friendly sales manager gave me 3 options to choose from. The service crew was AWESOME! They came on time, stayed until the job was complete and left my home like they didn't just replace an 1940's boiler! Spotless work. Highly reccomend... so much that I hired them again to replace my hot water tank!
BBBJosh was extremely knowledgeable, courteous and professional. Couldn't ask for anything more!
GooglePositive: Professionalism, Punctuality, Quality Matt was excellent. He knew the problem right away and took care of it. Very reasonable.
GoogleJosh from Restano replaced our hot water tank. He was friendly and informative and got the job done fast. Everything’s working great!
GoogleChris worked very fast and efficiently. He gave me good advice. Good plumber...I recommend.
BBBGreat service and quality products. Convenient scheduling and very good maintenance agreements.
Frequently asked questions
How punctual are Restano Heating and Cooling's installers for service and installation appointments?
Installers consistently arrive on time for appointments and begin work promptly, often completing jobs efficiently and cleaning up the work area thoroughly.
What types of HVAC and plumbing services does Restano provide?
Restano offers installation, replacement, repair, and maintenance of HVAC systems including furnaces, air conditioners, heat pumps, ductless units, boilers, and hot water tanks, as well as plumbing services such as leak repairs, drain clearing, and pipe replacements.
How does Restano handle customer communication and education during projects?
Technicians and staff communicate clearly, answer questions thoroughly, explain equipment operation and maintenance, and keep customers informed throughout the process to ensure understanding and satisfaction.