BUSINESS REVIEWS

Rent-A-Center

7426 Douglas Boulevard, Douglasville, GA, USA, Douglasville, GA, 30135, United States

About Rent-A-Center

Nestled in the heart of Douglasville, Rent-A-Center stands out as a premier destination for those looking to furnish their homes with quality and style. Customers rave about the seamless experience, highlighting the helpfulness of staff members like Anthony, who ensure a smooth process from selection to setup. Whether it's a cozy sectional or a complete bedroom set, Rent-A-Center offers a variety of merchandise that satisfies diverse tastes and needs. The friendly atmosphere and exceptional customer service make it more than just a store—it's a place where patrons feel like friends. With glowing recommendations for their professional service and great quality products, Rent-A-Center is the go-to spot for anyone looking to enhance their living space.

Customer reviews

Showing 1–50 of 82 published reviews.

Google

After searching for an adjustable bed for several days, someone recommended Rent-A-Center. I checked their website and found exactly what I needed. I completed the order; 5 minutes later Michael called. He provided the link for me to complete the financial part of the transaction. I completed that in 10 minutes and called Michael back. He setup the delivery for early the next morning. My search was over!!!! The transaction took less than 20 minutes and I didn’t have to leave the house!!!! Great customer service!!!!!

Google

They are quick and easy. Got everything done in 5 minutes. 5 stars from me

Google

RAC is a shopper's dream. Friendly staff, great prices, timely delivery, and quality products. Ever in need of furniture or appliances for your home, give Brian or Jay a call. They make the process super quick and easy. They share knowledge based on the individual. If you are on a stricter budget, they will give you the best deals, as well as, great information on how to pay off the merchandise in a timely manner to save money. Don't forget the delivery crew. These guys always show my home the utmost respect. They get the job done AND unlike most places, I never have any issues with damaged property. They treat everything with care. All of my experiences have been great. I highly recommend RAC-Carrollton.

Google

These guys are absolutely amazing! Funny helpful!!!!! Good group of fellas!!!!! WILL DEFINITELY BE DOING BUSINESS AGAIN

Google

Carrollton is the best

Google

They general manager Bryan at the Carrolton location was extremely helpful and he went above and beyond for me to be able to get the items I was wanting I appreciate the hard work so much

Google

Amazing experience!! The first product i wanted wasn't available so the store associate found a product in the same price range that was even better!! They made the process super easy and convenient and worked with my crazy schedule for delivery. Highly recommend you wont be disappointed!!

Google

Rent a Center in Carrollton has been great! They made the buying process so quick and simple and we’re very reliable and informative every step of the way. You can tell they genuinely care about their customers as their customer service is impeccable.

Google

This is the most respectful place of business. And they are very helpful .

Google

Carrollton hooked me up

Google

Thank you Michael. Can’t wait to enjoy my new appliance!

Google

Walked into RAC on Douglas Blvd. Was immediately greeted. Fast and great pricing on washer/dryer combo. Same day delivery!!! That’s what I call excellent customer service. Thank you RAC crew!!

Google

Very professional and extremely helpful when getting our new mattresses!

Google

Micheal is a very awesome worker very great customer service

Google

I would have to say thank you to Michael and Derrick for helping me pick out what I wanted and that was very kind of them to help me out on what to get. I really appreciate it a lot and I'll be coming back again and I'll send people y'all way.

Google

Michael was awesome and provided stellar customer service! I would recommend him to anyone who's look to purchase or finance furniture/appliances in the future.

Google

The Carrollton Store is awesome. Was quick and efficient. I highly recommend

Google

The Rep was very helpful a patient. He explained everything clearly regarding my transaction, selection on delivery. I was very pleased with his assistance and the overall experience.

Google

Great place in Carrollton!

Google

Great customer service! Helped my wife and I with everything we needed. Even received our product the same day!

Google

Excellence Customer Services

Google

Get you in and out. Great choices to choose from, and great customer service.

Facebook

This place is amazing, they really hook led me up with a refridgerator.

Google

Very nice and helpful . Dealt with them in past have no regrets going back for my next purchase.

Google

Facebook

Carrollton rent a center is awesome great costumer service i recommended anybody to come here

Google

Facebook

The conversation and service at the Douglasville location was great. Very helpful staff. Go see them if you need something!

Facebook

Great staff , and great prices ! Helped me get what I needed very quickly !!

Google

Good customer service. Fast easy process

Google

Great experience with this store!!! They assisted me professionally and were very friendly. I recommend everyone to go to this store for your needs.

Google

Facebook

Great staff most amazing prices

Google

Great experience!

Google

A wonderful place to get what you need right now. Employees were very helpful. Carrollton store is the place to shop

Google

Brian was very polite and helpful. He'll definitely get you what you need!!

Google

They are the best. Amazing customer service.

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

This location is absolutely incredible when it comes to customer service and professionalism. I purchased a brand new Dell desktop and Derreck has been extremely awesome and helpful throughout the rent-to-own process. I recommend this location to anyone needing to furnish a home or in need of electronics. I will be purchasing from here again soon.

Google

Very helpful, very welcoming

Google

I LOVE the Douglasville, GA Store Location!!!!! Derrick and Rachel are the absolute best at customer service and satisfaction!!!! They've definitely changed my entire point of view of the rent a center franchise!!! I LOVE my new bedroom set, fireplace TV Stand, and the delivery/assembly process was quick and easy going!!! Thanks Rachel for showing me this bedroom set! It's more than what I even imagined it would be! And Thank U Derrick for the wonderful delivery and you alls customer service!!! I will never go to any other rent a center store!!!

Google

Hello RAC Team! Forgive me in advance for rambling but this is worth it. I am a long time customer of the location in Douglasville. Over the years, I have had such an amazing experience. The customer service has always been absolutely exceptional from start to finish. Everybody experiences hardships and unforeseen circumstances. I recently went through a storm of having my rented property sold by the owner from under myself and children within a months notice, to losing my vehicle to transmission failure, to starting a new job, and maintaining my studies at GSU. At the time, I was experiencing serious financial setbacks. RAC made a way through it all!! The general manager, Derek, has been most professional. He is understanding, down to earth, patient, and a listening man. If I ever encountered a few bumps on the road, he is surely there to get you "squared away" and back on track. He is highly dependable and always does his best to finds ways to make it work for his customers. He is most fair and within reason. I have never experienced such attentiveness and compassion for customers needs. It is out of the world amazing. THANK YOU Derek, Rachel, Josh and all RAC team members for going above and beyond to make me feel welcomed and a valued customer. Overall, I cannot express enough of Derek's dedication to providing the best customer services. It is truly commendable. I sincerely appreciate it all. You deserve showers of praises, bonuses and raises because no one does business like you. I highly recommend this place to anyone looking for and unforgettable experience. I am most grateful to you. All the best

Frequently asked questions

How does Rent-A-Center handle the rent-to-own process?

Rent-A-Center offers a rent-to-own option where staff assist customers through the selection, financing, and delivery steps, aiming for a quick and straightforward experience.

What kind of customer service can I expect at Rent-A-Center?

Customers report friendly, professional, and helpful staff who provide attentive service, clear explanations, and work to accommodate individual needs and schedules.

How does Rent-A-Center manage delivery and assembly?

Delivery and assembly services are generally described as timely, respectful, and careful, with staff ensuring products arrive in good condition and are set up efficiently.