Steve is such a pleasant, respectful and helpful person to work with! He walked me through every step of the way and would check in with me frequently to keep me informed. Five stars all the way!
BUSINESS REVIEWS
Raffeo-DiCecco Memorial Home
19 East Germantown Pike, Norristown, PA, United States
Write a reviewAbout Raffeo-DiCecco Memorial Home
At Raffeo-DiCecco Memorial Home in Norristown, families find solace and exceptional care during life's most challenging moments. Esteemed for their compassionate service, the memorial home is renowned for the dedication of Steve, who is consistently praised for his helpfulness and heartfelt support. Clients commend the home for making difficult times more bearable, highlighting Steve's round-the-clock availability and his commitment to exceeding expectations. With transparent pricing and a professional approach, Raffeo-DiCecco Memorial Home earns high recommendations for their ability to ease the burden of loss, ensuring every detail is handled with respect and dignity.
Customer reviews
Showing 1–50 of 150 published reviews.
Very patient, kind, and courteous during a sad time. They communicated well and helped me navigate through this difficult process.
Extremely helpful and very professional thanks again
My name is Brian and I reside in Colorado. My cousin Frank Wiker passed away. I knew that I would be taking care of Franks final arrangements . However being so far from him I thought would have made it a logistical nightmare. I Contacted the funeral home and they were so welcoming and made it seem we had a life long friendship. They had taken care of everything down to the most minor detail . And had his cremains arriving to me here in Colorado in no time allowing his family to get together here and place his ashes in the shadows of the San Decristo mountains where the deer and coyote run. Thank you from the bottom of our hearts sir. Brian
Steve guided us through the whole process. Was available anytime we contacted him. Very detailed oriented, and did a great job with guests. Kept in contact after services were over to see if all was fine. Highly recommended, very people orientented , compassioned and understanding. Made us feel like family
Steve was always available to answer our many questions. He's a professional in every way as we experienced the loss of our mother.
Compassionate, helpful, caring service
They were extremely helpful the whole way. Understanding and accommodating with every step of the way
Raffeo-Dicecco is a wonderfull memorial home.They are kind and compassionate and will you help any way they can.
Steve was so caring and helpful to me. He helped me through the hardest thing I've ever endured, losing my son. He took care of everything needed with tact and patience. He is very kind.
My family had not made arrangements for my mother--we were in denial. We called and Steve came out to meet us personally the next day. Little did we know that he would be back within hours. The entire process was smooth, caring and comforting--we cannot thank Steve and his staff enough. Highly highly recommend.
Steve was a great guy and easy to guide you thru the process he was there for me and my family I highly recommend this place. Thanks Steve
Raffeo-Dicecco Memorial Home is wonderful. Their patience, sympathy, empathy and compassion blew me away. They were beyond attentive and so so personable.
I am so grateful for the amazing care we received with Raffeo-Dicecco memorial home. From John coming to pick up and working with Steve everyone was so kind and thoughtful. The communication alone deserves 10/10.
I am extremely pleased with how well they took care of my wife. They made the process so very easy. I am thankful
When my sister passed away, I called Steve. He took care of everything for my family, he was the kindest most reassuring person. I have buried several family members, and I must say, Steve is the first Funeral Director, that was conscious of our finances and did not try and take advantage of our situation. But I think the most important thing that I appreciated was that he was real. He never spoke to us with a “ FAKE” Funeral Director sympathy tone. He always kept it real. That to me spoke volumes of his ethics and personality. I cannot say enough of how much I appreciate Steve. We live in Lancaster County and moving forward, Steve will be the only funeral director my family will go to. Thank you for all your help during this most difficult time.
Mr. Stephen DiCecco made a difficult process painless and effortless. I will recommend this funeral home to anyone that needs these services. He followed up with us at every turn of the corner to keep us in the loop.
Timely and so professional. Nothing is a bother.
Steve was so patient and kind. He really cared about my needs. I would whole heartedly recommend these folks to help you in your time of need.
Steve could not have been more professional or compassionate. He eased us through the process and made every step a bit more bearable. I will always be grateful.
I would highly recommend Raffeo-Dicecco. Steve handled my father's cremation and now my mother's. I appreciate his thoughtfulness and attention to our family's difficult time.
My father passed away on June 30th. I worked with Steve DiCecco. His service was top notch. He took care of all our needs and made sure we had everything we needed in the way of paperwork and death certificates. We had my dad cremated, and he presented us with a really nice container. Steve, I can’t thank you enough, you made a truly difficult time, much easier. thank you! Rob W.
We recently worked with Steve from Raffeo-Dicecco and he made an otherwise miserable time given our recent loss a wonderful experience. He was informative, helpful, accommodating and responsive to our needs. I highly recommend Raffeo-Dicecco!
I am so grateful to Steve at Raffeo-Dicecco. This process was so difficult for me, especially since I had to deal with everything from California. But he could not have been more respectful and kind in walking me through everything step by step. It meant the world to me.
We were in a real predicament upon my brother’s sudden passing. Steve DiCecco was very understanding and provided a cost effective solution that met our needs entirely. I highly recommend calling Steve if you are in need of funeral arrangements.
So Kind & helpful as I navigated through this process for the first time. Highly recommend
Steve DiCecco and the Raffeo-Dicecco Memorial Home provided excellent service and I highly recommend this company Steve was kind, honest, provided excellent customer service, followed through on agreed upon choices and overall made a terrible time in my life much better. Steve restored my faith in this business that there are decent, honorable people and facilities available. Thank you again Steve!
I had a comforting experience and would utilize them in the future. Everything was explained thoroughly, I was given grace during this challenging time and I appreciate this so much. Would recommend to a friend any day! Thank you so much!
Steve was awesome to work with and very meticulous in making sure our mothers service and arrangements went off with out a hitch as well as being caring and very understanding of our needs
Thank you for taking such good care of my mother.
Compassionate and professional. That's exactly what everyone needs in a time of despair. When loved ones die, gentle and kind guidance is appreciated. Well done Steve!
We can’t express enough, how grateful we are to the entire staff of Raffeo-DiCecco. Steve is a good man, very compassionate. He made a very difficult situation as bearable as possible. Thank you all so much. Bless you all.
This place is amazing Mr. Steve is a true Angel
Steve and his staff were exceptionally kind and went above and beyond in helping us with a difficult situation. We have used their services prior and have recommended them to a friend to care for her Mother. She was also impressed. Thank you.
Very respectful and helpful and patient.
Steve did a wonderful job handling the affairs for my father. Excellent response time and great follow through on everything he said he would do.
Steve was amazing. He guided me through the process, and made things easy. And their prices were the best around. Definitely recommend them.
The cremation for my husband was excellent. The staff (Steve) was so kind and helpful at my time of loss. He kept me informed of everything and was so helpful.
Steve at Raffeo-Dicecco Memorial Home was tremendously kind to my family during a difficult time. He provided excellent service at a reasonable rate, and remained in routine contact throughout the cremation process. He helped ease the pain of a tragic situation with his kindness and consideration.
They were very helpful and understanding through my family's trying time
Where should I begin?! Steve is the absolute best! This was my first time experiencing the death of a close family member(my father) so I had NO idea where to even begin. Steve was there to answer ALL of my questions with love and care. He walked my family and I through everything, explaing it all along the way! He explained all of our options and pricing. He listened and cared about all of us through the process. We cremated our father after the service and Steve was there through it all. I am beyond greatful for Steve and all of his help!
10/10 service! To anyone needing this type of service, I would recommend I Raffeo-Dicecco Memorial Home. They handled everything with my fathers unexpected passing and cremation with such punctuality, care and professionalism. Steve helped us through this trying time and made himself available literally 24/7. If I had a question and needed help or answers, he was available in a flash. He is also extremely knowledgeable which helped tremendously! Thank you Raffeo-Dicecco Memorial Home!
They made the entire process very easy to work through. Especially being during a emotional situation. I would recommend them to anyone who needs the services that they are able to provide.
Steve made a very difficult time a little easier. He was always available, was kind and walked us through exactly what needed to be done. He listened to what we wanted and did not take advantage and hard sell us things that we did not need. I would definitely recommend.
Very helpful and organized during our time of grief. Generous with time and knowledge. Highly recommend
Needed cremation services performed. From the beginning Steve has been nothing but a complete gentleman and a pleasure . Speaks softly and reassuring. Steve took the time to explain everything about the process. You can just tell from the start , that Steve is a very compassionate person. Thank you so very much for making this difficult time, so comforting. I'd recommend them to anyone who needs them! Thank you
My husband passed away suddenly at the end of February. I had no clue where to start or what to expect during this uncertain time. From day 1 when I called Raffeo-DiCecco and spoke to Steve, I immediately felt at ease with the first steps of the process. Not only did Steve make the normal procedure to smoothly, when I had an issue with my husband’s death certificate, Steve not only helped, but went above and beyond to communicate and make sure I knew what was going on at all times. I cannot begin to praise these guys enough especially Steve. At my lowest times when things when decision-making is the last thing you want to do, these are the individuals who help to take some of the pain out of the process.
During the most difficult of times Steve was there to help us out. There is no book that is handed to you when a parent passes away however from first phone call, to cremation to ash pickup all of our questions were answered and with sympathy and patience. I would highly HIGHLY HIGHLY recommend if needed ( hopefully not however we all know death is inevitable). 10/10 would give more than five stars if I could. Thank you so much for helping our family during a very difficult time.
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
Steve was incredibly passionate. Seamlessly worked through the necessary paperwork. I can't thank them enough for their professionalism.
Stephen and his team were extremely accommodating and easy to work with. They made the process super smooth during a difficult time for our family. We very much appreciated his support.
Frequently asked questions
What types of services does Raffeo-DiCecco Memorial Home provide?
Raffeo-DiCecco Memorial Home offers funeral and cremation services, including assistance with final arrangements and paperwork.
How does Raffeo-DiCecco support families during the planning process?
Staff members, including Steve, provide clear explanations, frequent communication, and compassionate guidance throughout the entire process.
Can arrangements be made remotely or from out of state?
Yes, Raffeo-DiCecco Memorial Home accommodates long-distance arrangements and ensures timely handling and delivery of remains.