The two technicians that showed up to my house were professional and friendly. I appreciate the honest estimate/feedback they provided to repair my appliance. No pushy sales either. I would definitely recommend and call for future needs.
BUSINESS REVIEWS
Puget Sound Appliance Tech inc
3705 S G ST #18104 TACOMA, WA, Tacoma, WA, 98418, United States
Write a reviewAbout Puget Sound Appliance Tech inc
Puget Sound Appliance Tech Inc. is a trusted appliance repair service located in Tacoma, renowned for its professionalism, punctuality, and high-quality service. With glowing reviews for their washer/dryer and refrigerator repairs, customers consistently praise their efficient, same-day service and the value they receive. The skilled technicians, including the commendable Jordan and Rudy, are celebrated for their responsiveness and ability to swiftly diagnose and resolve issues, often in under an hour. Whether it's a simple dryer fix or a complex fridge malfunction, Puget Sound Appliance Tech Inc. is highly recommended for their clear communication, professional demeanor, and exceptional in-home service.
Customer reviews
Showing 1–26 of 26 published reviews.
The guys were very professional and prompt. This company does it right.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I’ve owned and managed apartments in Seattle for almost 30 years and Puget Sound Appliance is the best appliance service provider I’ve ever used hands downs. Service: Washer/dryer repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Really nice and helpful!! They were early, quick, affordable, fixed my dryer and gave me a recommendation for get my vents cleaned out. Service: Dryer repair
Positive: Professionalism, Punctuality, Quality, Responsiveness Really helpful and professional. Highly recommend for any appliance services. Service: Oven repair
Service: Washer/dryer repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality The techs came out and looked at my washing machine. They were on time and very kind. They let me know that my machine had a very expensive break and suggested I buy a new one. They even recommended their top brands. Service: Washing machine repair
Service: Washer/dryer repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Responsiveness, Value Technicians were prompt, polite and professional. Their explanations were clear and helpful. Services: Washer/dryer repair, Dryer repair
I had an incredible experience with Puget Sound Appliance! My dryer broke and I easily booked an appointment on line for the next day. 2 delightful repairmen came to my house exactly on time, and they could not have been more kind. They assessed the situation and made the repair quickly and efficiently. I cannot recommend them enough- highly professional and very respectful. Truly exceptional service!
Positive: Professionalism, Punctuality Washing machine broke down…I was able to easily get a service appointment through the online system within 2 days. Techs were very professional and knowledgeable. Got it fixed quick! Service: Washing machine repair
Positive: Professionalism, Punctuality, Responsiveness Super friendly, on time and great to work with. Would use them again. Service: Washing machine repair
Service: Washing machine repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Super! So grateful. Needed a fix on my washing machine - I’m newer to the area so I just did a search online, booked the appointment and they were available next day. On scheduled day of service, I received a call 2 hours earlier than original booking time letting me know techs were in area and could come early. Very thoughtful, professional and efficient. It’s fixed - yay. Very reasonable pricing. Will be my go to for future. They also gave me advise on proper settings to ensure the longevity of the machine. Also gave me a referral for a plumber to fix a small leak starting with the hot water valve. I appreciate them sharing their knowledge- it’s above and beyond. I could kick myself because I am horrible at remembering names so I apologize - I hope that the other technician will read this and let me know his name. Jordan (On biz card) and other tremendous tech (please let me know so I can request ya’ll) in future. Service: Washer/dryer repair
They were able to come earlier than expected which was great for us. The repair estimate was upfront, accurate, and affordable. They were in and out in about 30 minutes, and offered additional helpful tips. We'll be using them in the future.
Service: Washer/dryer repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism Very knowledgeable people. They will go abound and beyond to help you with the problem. Mark is a great technician. Services: Refrigerator repair, Refrigerator/freezer repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great service, will use again! Service: Refrigerator repair
Positive: Professionalism, Punctuality, Responsiveness The techs were friendly and fair. They advised me that fixing my fridge would cost more than buying a new one, and recommended a good store to buy one. Would highly recommend. Service: Refrigerator/freezer repair
Positive: Professionalism, Punctuality, Value Clear and fast diagnoses, saved me HUGE money due to timeliness, will call them again for the next appliance issue! Service: Refrigerator/freezer repair
Jordan and Rudy were excellent! They protected our floors with booties addressed the problem immediately and were in and out quickly. Thanks to them it's a simple dryer repair; I only need to buy a lightbulb but they handled everything else flawlessly. I highly recommend these two. They even repositioned the washing machine to make it more accessible.
Service: Washing machine repair Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Jordan and Rudy did an amazing job. Highly recommended! Service: Washer/dryer repair
Positive: Professionalism, Punctuality, Responsiveness The online scheduling was easy, their communication was super clear, they showed up on time, and were fast and helpful! I can’t think of a single way they could improve. Super organized and professional! Service: Washer/dryer repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The techs that came by the house to diagnose my dryer were very professional and had really good customer service. I set an appointment the day before around 5pm and was able to get an appointment set up by 3pm the next day and they actually got here an hour sooner which worked out for me. They also were able to have everything taken apart and put back together (my heater went out which was replaced) all under an hour. I would definitely recommend this company to anyone honestly! Service: Washer/dryer repair
Service: Repair washer / dryer Positive: Professionalism, Punctuality, Quality, Responsiveness
Frequently asked questions
How quickly can I schedule an appointment for appliance repair?
Puget Sound Appliance Tech Inc. typically offers appointments within one to two days, with some customers receiving earlier visits if technicians are nearby.
What types of appliances does Puget Sound Appliance Tech Inc. repair?
They provide repair services for washers, dryers, ovens, refrigerators, and freezers, among other common household appliances.
What should I expect during a service visit?
Technicians arrive on time, are professional and friendly, provide clear explanations and honest estimates, carry necessary parts for common repairs, and offer helpful maintenance tips.