The staff was very knowledgeable, thorough, and friendly, explaining different features of the exercise equipment models I was considering. They were also easy to work with to set up delivery, and removing some old exercise equipment from our workout room. And they were very very patient when I had a little trouble getting my payment method to go through. It was a really great shopping experience! This is the second time I’ve made a significant purchase from this store, and at this point, I wouldn’t go anywhere else. Thanks for the great sales, selection, and service!
About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 201–250 of 2,406 published reviews.
Patrick was very knowledgeable about the products he sold and was able to demonstrate them completely
Our sales associate Jackie was awesome! Great equipment! Great service! Great overall experience!
Over the last two years I’ve purchased a treadmill, stationary bicycle and elliptical from Top Fitness in Cupertino, and they’ve always been great — especially the manager, Reece. Very good equipment, fair prices and excellent delivery, set up and follow through. Thank you!
I heartily recommend Top Fitness . I recently bought an Elliptical Machine at the Walnut Creek shop and had an issue with it. In this era of ‘take the money and run’ Top Fitness has proven to be the opposite. Mark and Eric in Walnut Creek, Brian in San Francisco, and Bert and Ryan in Sacramento have all been quick and eager of their own accord to make things right for me. Top and it’s employees are old school about customer satisfaction.
Excellent customer service Very easy to work with
Knows his equipment
Great people to get knowledge from with any types of fitness related questions. They helped me find the perfect cardio machine for my garage gym. I would recommend 100% and I will return to make more purchases in the near future! Great job fellas 👍🏾🙏🏾
I really love the place Jackie she is fantastic. She did a good customer service and she helming and everything I needed there.100/100
Jackie was very helpful helping us buy a treadmill, weights and a weight bench.
Top fitness was great. They explained the differences and advantages of each piece of equipment we were considering. They made the whole process very smooth.
Big thanks to Clint and Utah Home Fitness. They knew exactly what I was looking for and took good care of me - answering any questions I had, and providing excellent customer service and the opportunity for follow-up if needed. I will definitely come back the next time I'm looking for my next fitness purchase.
JT was gracious and very knowledgeable about the fitness equipment that I was interested in. The store has a large variety fitness equipment in stock that you are able to try out before making a decision about which brand or style you prefer. There are plenty of accessories to completely outfit your dream workout room. Prices are competitive and they also offer a reasonably priced delivery and set up. This is definately your full service fitness store.
Jennifer was super helpful and friendly. The store was impressive in its selection and the prices were great!
Have been researching treadmills for the past year to replace my peloton and am so happy with my decision to purchase a true treadmill. Jesse was helpful, knowledgeable and would highly recommend top fitness.
We have shopped at this location for several years and have always had a good experience. The staff is friendly. The delivery is on time and costs extra. The app that comes with the equipment is sub par at best which is not a reflexion of the store itself. BUT this year, we had Alexis. She was beyond! She was knowledgeable about the pieces of equipment we looked at. She wasn't pushy about "buy it now because I can't hold the price or equipment". She understood our money concerns and came up with a unique solution at a price point that worked. She gave us valid suggestions on testing out the equipment. I would recommend this store based on past experiences. And if you can get Alexis. Happy holidays to the staff
Parker was super helpful and we are so excited for the new equipment!
The staff listened to what I was looking for and helped guide me to the exact treadmill I was looking for without any sales pressure. Great example of customer service.
Awesome store. Well stocked. Excellent customer service
Patrick was so wonderful to work with and unfortunately when I had to return the treadmill due to a previous injury., Patrick was just as wonderful and didn’t make me uncomfortable .. I will send my daughter to him when she buys a treadmill..Patrick wasn’t over bearing and was so kind.. he made my experience a good one snd I will come back to try out other machines bcs of him…
We visited the Sandy and Foot Hill stores and were impressed with the helpful, knowledgeable employees at both. All our questions were answered and plenty of time and attention was given to us to help us make the best purchase for our needs.
I was looking for some knowledgeable help regarding rowing machines and didn’t want simply a sales pitch. I could not have been more pleased with the service, knowledgeable and honest insights and patience as I tried one machine after another. John and the store manager were so helpful that I decided to look no further and ended up buying the Octane Ro on the spot. Great out fit - definitely a full 5 star plus rating …
Top Fitness had an impressive selection of workout equipment, especially treadmills. Gerad was extremely helpful in making an informed decision about my treadmill needs. Delivery and set up went well and the machine has been used several times already. Highly recommend this vendor/location.
First class experience with every step: Jennifer provided superb customer experience, products, delivery team, communication, tech for delivery tracking.
Jennifer was very helpful in answering all my questions without being pushy to pressure me to make a decision. She was there to be helpful and educate me on those things I didn't know although I have a pretty good background for workout equipment. I was specifically looking for a cable machine but they had a wide variety of equipment for any home gym need and if I need anything additional I will be coming back.
This is where I buy all my fitness equipment! They are awesome!
We wanted an exercise bike and this store had a wide variety to choose from and try out. We were greeted as soon as we walked in the door. The sales rep, Parker, walked us around and told us about each type, very knowledgeable. We ended up buying the one we liked and it was on sale for a fantastic price. I highly recommend this site for all of your home exercise needs.
Jennifer was great to work with ! Very friendly, and knowledgeable
Great store, great selection, super staff. JT was knowledgeable and took the time to put us in the right treadmill.
It was great working with Josh! We were very pleased to receive all of the information about each piece we had questions about. He was very knowledgeable, and with his help we were able to easily choose the equipment and accessories we needed!
Professional, friendly, knowledgeable, conscientious staff. Clean, organized, fully stocked store. Highly recommend these folks!
We had a great experience at Top Fitness Southlake. Brian was terrific... he was kind, helpful, and informative. We felt great about our purchase and the process of deciding/buying our Nordictrack treadmill!
Brian was such a big help! He asked us a lot of great questions to help us figure out what fit our needs. He demonstrated the equipment we were looking at and gave awesome recommendations! Would absolutely recommend! Go see Brian!
Jacob was top notch at TOP Fitness in Bellevue!! He listened well, asked the right questions, and informed us every step of the way. We felt no pressure whatsoever and frankly enjoyed the experience. His partner, JD, was also helpful. Going forward, we will buy everything related to fitness from these pros at TOP Fitness. Looking forward to our new treadmill ~ thanks!!
The entire team at Top Fitness was great to deal with! Very professional with a strong focus on the customer.
Excellent!
Purchased the Inspire Smith Cage Unit which we tried at Top Fitness In Salem, NH. James answered all of our questions, provided a quote in a timely manner, responded to my subsequent inquires and was professional and courteous throughout the process. The delivery team was right on time and worked nonstop for several hours until the install was complete. They ensured every aspect of the unit was functioning properly and were very respectful of our home. Would highly recommend!
We've made several purchases at Top Fitness - from smaller items to more expensive equipment - and will remain loyal customers as Brian and his staff are always friendly, knowledgable & professional. Their selection is vast and competitively priced. This IS the place to shop for exercise related products!
Matt and John were extremely helpful and knowledgeable! We had a great experience.
Great service & prices. A relaxed atmosphere enabled us to try out several options before ultimately deciding on a treadmill for our home.
JT was super helpful. He helped my wife choose the perfect rowing machine, and then proceeded to show her how to get the most out of it. No pressure, just genuine care for and interest in the customer. Very rare these days. Highly recommend the Renton store and staff. Fantastic human beings.
Matt H. was a very professional, knowledgeable and helpful salesperson with our home fitness equipment purchase! I highly recommend him if you need any assistance with fitness equipment in the future! Great experience overall!
Staff was exceptional. They made sure that I was getting the equipment that was best for me while staying well within my budget.
Jonathan at Top Fitness was tremendously helpful in selecting the best treadmill for our needs! And provided guidance and input on a number of related health and fitness issues both before and after our purchase! Top Fitness Vernon Hills and Jonathan are the best!
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.