Friendly and helpful. So many great brands. No pressure.
About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 101–150 of 2,406 published reviews.
Utah home fitness is the place for home exercise equipment. The staff and particularly, Clint, know what the are doing and are very knowledgable. I highly recommend.
James was great! Absolutely zero pressure, but plenty of expertise. I love my new treadmill!
Brian is very knowledgeable and let's you look without pressure to purchase. Made a purchase very happy.
Wonderful experience
Super friendly, great service, wide variety of equipment - new and used, and very knowledgeable about all sorts of fitness equipment. Easy to deal with and no issues, great place to go for Precor equipment.
Clean, quiet, not in your face. Utah Home fitness was great, and Clint who helped me. Bought a new recumbent Bike & he helped get me a GREAT deal. And the purchase was effort free. Couldn’t have been better. Thank youn
Working with Dave has been great. The process has been smooth and seamless. Courteous and professional, and equally important is that they have some good deals on fitness equipment. Thank you Top Fitness!
I have very unique needs when looking for equipment. James was patient and knowledgeable and I found the perfect product!
I visited 3 other stores and this by far was the best as far as knowledge, product choices and price.
Zach Walk, the store manager in Richmond, graciously welcomed my daughter and me as we opened the door. He demonstrated the elliptical machine that I purchased along with the pad that he suggested since I have hardwood floors. I can't wait for delivery! Yippppeeeeeee.... Thank you, Zach.
If you're in the market for any home fitness equipment, you owe it to yourself to contact Jonathan at Top Fitness (Vernon Hills)! I had the absolute best experience working with Jonathan and ultimately purchased a new Precor elliptical. Jonathan was incredibly patient and courteous - I asked sooooo many questions about the machine features, costs, warranties, support, etc. He answered all of them quickly and thoroughly without pressuring me into any decisions - just providing me with information I needed to make the best decision for me. I was initially planning to fix my existing elliptical, but with zero pressure from Jonathan, I very excitedly chose to buy a very good new one! Couldn't be more happy and appreciative of Jonathan's help.
Excellent service. Knowledgable staff.
Johnathan and the team were friendly and professional. I highly recommend Top Fitness in Vernon Hills for all your home and commercial fitness needs
Clint was fantastic. We purchased a true fitness treadmill, a dumbbell set, a dumbbell rack and a solid weight bench. We are more than pleased and Clint helped advise us on high-quality options. Would definitely use Utah fitness again or refer to family and friends.
Had to share my experience because today it seems rare to have such good service after the point of sale. Almost 2 years after I bought my freemotion cable cross machine, I had a problem with a poor install leading to an interior part failure. Something I would’ve repaired on my own, but there was another issue with the back screws being secured so hard that they had to be drilled out. Store manager Dave immediately responded to my concern, providing feedback to the installers and is helping me with replacement parts. No questions no resistance. Simply wanted to share that well after initial sale, I’m getting proper follow-up to make me whole and keep using that amazing machine. Thanks Dave.
Great place to shop for home gym equipment. Let's you try different options to select what fits you best. Sales rep was very knowledgeable and helpful. Will be back to purchase additional equipment.
We have been to the store twice and each time gerad expertise in exercise and equipment is actually amazing. He doesn’t push anything on you , listen to what you want and who will be using the equipment and from there he gives recommendations. Again he is not pushy and will explain and show you how to use the equipment and while one is better than the other , My wife made a purchase and later that night I went online and the manufacturer was selling the same item a tad cheaper, sent him a email asking for a mat due to the difference and without hesitation, he apologized, he said the company did not update him about the flash sale and actually gave us a refund of the difference. The store is bigger than it looks and they also have refurbished equipment we were looking at an elliptical he said that they give a full warranty I want to say 5 years but do not quote me know that . I would actually buy equipment again from him without hesitation
I had difficulty finding a quality treadmill without having to subscribe to iFit for $39.00 per month. Clint knew exactly how to help me, and was great! Got a quality machine with nearly 3X the warranty of the big box brands. Great place and staff!
Zach was incredible en his attention and with helping us look for the best equipment possible 100% recommend
Jacob was helpful, knowledgeable, courteous, accommodationing & very easy to deal with.
PJ did an outstanding job demonstrating the equipment and giving us the right information. He was very professional and understood the products very very well. Every employee should be like him.
I can't say enough good things about this location. The staff - Zach in particular - are top notch. He was patient as my wife and I asked a billion questions. He also made recommendations that would benefit us (and not the store) in the end. Delivery and set up were great, as well.
As per first talking to both Patrick Smoley and Crissy Hutchinson everything went professional and smoothly. One item they forgot to mention is they don't take cash. But all in all an enjoyable experience.
Great experience working with Zach. He patiently worked with me on choosing the best treadmill for my home workouts. Highly recommend The Top Fitness Store - Richmond.
I went to Top Fitness wanting to purchase some equipment to help me get fit. I walked in and found the store clean, inviting and stocked with everything I could possibly need for a home gym. I was promptly greeted by Stefan who walked me around the store as we talked about my basic fitness goals and looked at everything from bands to functional training machines. Stephan was incredibly helpful as I had many questions and he was able to guide me toward purchases that made the most sense based on my budget, fitness goals and lifestyle. Stefan told me about their financing and showed me how to get money back by getting a medical persciption from my doctor. I never would have guessed that was a thing. I made my purchase. The delivery was quick and the install went seamlessly. The guys who delivered and set everything up were nice and very efficient. What’s more, Stefan followed up with me after delivery to ensure that everything went well. I fully recommend Top Fitness. From start to finish it was a fantastic experience and I am very pleased with the purchase as well the staff/service. I will be going back as my fitness needs evolve. Thanks to everyone, especially Stafan!
We walked in and were greeted immediately. After asking how he could help us, I explained what happened to my old treadmill and what I was looking for. He then showed us 3 treadmills that he would recommend. No pressure and no upsell. He was friendly and knowledgeable and we found the perfect treadmill for us. He seemed proud of his store and the machines they sell and he really seemed to like his job. That enthusiasm instilled confidence in our purchase.
We were looking for a recumbent bike in Cupertino the Top Fitness Store. The store manager Reece was helpful in additional bike features, specifications, and competitive prices. He also provided delivery and installation service information. We ended up purchasing a recumbent bike. Five starts service. Thanks.
Had a great experience with Utah Home Fitness. Anthony was super helpful and made our purchasing process super easy. We felt no sales pressure and appreciate that. Delivery was great and the guys were knowledgeable about the equipment and setup was smooth. Definitely recommend getting in touch with Anthony if you’re in need of fitness equipment. A++
I had a very good experience purchasing my treadmill at Top Fitness. The staff were knowledgable and helpful!
We purchased an Octane Max Rower and Surge Indoor Cycle from Clint, who was extremely knowledgeable and helpful. Delivery was very smooth, and they were considerate of our home. We were so happy with our purchases that we returned and bought an Inspire Roman chair and weight bench. Thanks for giving us five-star service on both occasions!! We recommend Utah Home Fitness without reservation! 🌟
Kevin in the Cupertino store was knowledgeable, helpful and spent time with us to select a recumbent bike that best met my needs. He was personable and understood what I was looking for. There were several bikes to select from. We are happy with the choice we made.
I recently purchased a Cascade Vertical Climber from the Top Fitness Store in Cupertino, CA. Kevin Childs was the person who assisted me with my purchase. He was very courteous and professional. He was also very knowledgeable and helpful regarding the equipment I was looking at. The team at the Cupertino Top Fitness Store are great to work with. I highly Recommend them. Thanks.
Had a great experience today shopping for an elliptical. Clint was very knowledgeable about their inventory and quickly picked up on some concerns we had. I felt literally zero pressure (something I was worried about before coming in), Clint was really good about noticing when we wanted space and – without us having to ask – gave us room to walk the floor and talk. Prices were competitive with online, but I feel much better about investing in such significant equipment with a retailer nearby that I can call for service if something is wrong. We live nearby and I can say for sure we'll be back any time we need additional exercise equipment. We're already talking about which thing we want to get when we come back next time!
Very helpful.
I went to Top Fitness because they carried a lesser known, but high quality treadmill that I wanted to check out. Susan helped me out and did a great job. She knew the products (beyond just regurgitating fact sheets) and was happy to share information, but also gave me plenty of space to check things out for myself which I appreciated. Susan was super helpful in coordinating to setup a sale and pick up via phone and email (I had my toddler with me which makes things complicated). The other employees help me load the tread into my van. Another employee pointed out because of the deck design you need to loosen the belt for lubing. Additionally she went out of her way to follow up with some helpful information which I appreciated. I wish I knew about this store sooner when I was freighting some strength equipment up here. They had a decent selection of racks, weights, and specialty bars which I'll be happy to get more of in the future. Totally recommend someone looking for fitness equipment of all kinds to check out! (also because they have equipment in stock so you wont have to wait and deal with the Alaska shipping debacle).
We had the privilege of working with John while he was covering the Lynnwood location, and he was an absolute treasure to work with! John was thoughtful, patient, and answered our questions about ellipticals to help us make an informed choice in a rapid fashion. We cannot say enough great things about the exceptional experience John delivered. In that spirit, we are so excited for our new machine to arrive soon and if you are in the market for anything, John is the cat to work with!
Love this place. Jennifer was so great and very kind. She didn’t pressure us to buy anything and was very helpful and knowledgeable. I would recommend buying fitness equipment here.
Went to Utah Home Fitness shopping for a treadmill for my wife and an elliptical machine for myself. Working with the Manager, Jackie, selected a new treadmill and a used elliptical machine to purchase to meet our needs. Jackie very knowledgeable on the many options available at Utah Home Fitness. With input from us on how we intended to use each piece of equipment, Jackie explained the features of and demonstrated several equipment choices to meet our needs. Was a pleasure working with Jackie. Waiting for delivery of our equipment later this week, hope that it goes as smoothly as the sale.
John was great! Super knowledgeable and helpful. I will be back!
Grant and Jackie were very helpful, they explained the equipment in detail and helped me understand the pro's and con's to station.
Great help, had to wait for my exercise equipment to come in but worth the wait.
Very nice and cordial staff. Jennifer made it a nice experience. I will definitely go back.
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.