Precor Home Fitness

Name: Precor Home Fitness
Address: 1205 Butterfield Rd, Downers Grove, IL, 60515, United States
Telephone: 6307259100
Rating: 5.0

Fitness in Downers Grove IL
Star Score
Average 5.0 / 5
Reviews & Ratings 2475
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Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.

Clint was a pleasure to work with. Highly recommend Utah home fitness

- Isaac Tolpinrud - Sep 08, 2025

This place is one on those businesses you don’t see very often these days. You’re interest put first, no sales pitch, educate you and help you find the right solution for YOU!! You don’t have to learn the hard way here. They get the job done quickly. Brian sets the culture. He’s a servant leader. Goes way beyond to help you get what YOU NEED!! I bought Powertec Lever Gym and love it. I will be back most likely for stationary bike or some other Cardio machine. I have no doubt I’ll get exactly what’s right for ME and not what they need to “sell” . Hope Brian stays around so I don’t have to research and shop lol

- David - Sep 01, 2025

Very knowledgeable and helpful. I love the warranties and am excited for our equipment!

- Jon Anderson - Aug 28, 2025

Top fitness in Southlake is awesome! I came in on a Saturday to look at a product and was met by Brian the GM. His friendly and inviting personality is what ultimately made me decide to pull the trigger and buy what was I looking for! He remembered my name the next day when I came back with my wife. He was extremely patient l, kind, and extremely knowledgeable. Would highly recommend Top Fitness in Southlake!

- Michael Griffith - Aug 25, 2025

Brian Smith is incredible. He jumped through every hoop possible to get us the system we wanted 3 weeks ahead of everyone else in the DFW area. He wildly exceeded all expectations we had and made our customer experience amazing. He runs a first class operation, and I would highly recommend them to anyone who is looking for any and all things Fitness!!!

- J D - Aug 22, 2025

We recently bought a True treadmill from Utah Home Fitness in Sandy. Katrina was wonderful to work with and it was nice to be able to try the various treadmill models. She and Chase treated us so well and answered all of our questions.
It took about 2 weeks to receive our treadmill. The delivery service was wonderful as well. They texted us the day before and delivered the treadmill the next day. It was obvious that they were experienced in assembling and calibrating the treadmill. They were polite, kind, and answered all of our questions.
Overall, this was a great experience!

- Sabrina Jarvis - Aug 16, 2025

Excellent service. Jordan was very knowledgeable and answered all our questions. Took time with us...didn't feel rushed or pressured.

- Kristen Kane - Aug 07, 2025

Clint was terrific! He helped me to select the perfect threadmill for my needs. It was delivered, and installed today, and I could not be more pleased with the entire process.

- Gary Schexnayder - Jul 24, 2025

Clint made this process so simple and easy. Sent me quotes when he said he would and explained every piece of gym equipment purchased. I would highly recommend.

- Veronica HoChing - Jul 08, 2025

- Michael Griffith - Jun 29, 2025

We are loving our new M3 machine, and Ken was incredibly helpful when we were shopping for a new universal machine as well as throughout the delivery and setup process.

We use our machine several times a week, and each time we say to each other how much we like it - how smoothly it moves, how comfortable it is, and how many different options are available in a single machine! It's fabulous.

- Jill Alles - May 16, 2025

The service was incredible, with the salesman (Clint) being very informative and helpful. I couldn't be happier with my exercycle. It is exactly what I was looking for and hoping for. Very pleased with my experience. Top notch!

- Michael Taylor - May 07, 2025

Best customer service experience from sales to delivery team (David and Welinton) that we have experienced from anywhere over the last decade. 100% communication during entire customer experience. Product is fantastic (Spirit 385XT).

- Brian Gorsuch - May 02, 2025

Awesome store experience. James from Salem NH location helped us with the Inspire fitness equipments and their features.
Got help in moving flooring mats and accessories that were pretty heavy.
Home delivery was quick and setup was exceptional. Team were on-time, very professional and continuous worked without any breaks and completed the entire home gym setup. They took take of all of the boxes and packaging, cleaned up and left the gym as brand new.
Would recommend this stores and reach out to James if planning to setup Gym. I even bought the flooring tiles from Top Fitness.

5-stars
HIGHLY recommended!!

- Naveen Kumar R - Apr 29, 2025

It was great working with Zach. He answered any and all questions we had about the various equipment. It was super easy and we’ll be getting our stuff delivered real quick!

- Michael Stodtko - Apr 26, 2025

Excellent store to purchase equipment, bought a treadmill that didn’t work well for me and Gerald the manager was outstanding to work with in accepting a return and getting me into the product that works great ( true 8800). I highly recommend this store and the staff

George Nonas

- George Nonas - Apr 23, 2025

Excellent sales assistance. Excellent delivery. Will work with it again.

- Dave Rancourt - Apr 15, 2025

Just want to share a wonderful shopping experience at this store!! It was difficult finding the bicycle I wanted (upright, stationary). Not only did I find the perfect bike, but I had wonderful CUSTOMER SERVICE (rare these days) from Jacob!! Great communication, helpful, total knowledge of all products, personable - absolute perfection for anyone walking in that needs knowledge/assistance. This is your store - and Jacob is your guy!!

- Marilyn Hale - Apr 12, 2025

Jordan was very helpful finding the right elliptical for a ceiling of moderate height and my frame (6' 5"). Very friendly and a lot of good equipment in store.

- Marty Ross - Apr 10, 2025

We almost bought a recumbent bike online and are so glad we did not. We visited the Salem store and worked with Anthony. He was available to answer our questions and we ultimately bought an Octane Elliptical that day. We did not like any recumbent bikes on the floor as we both have knee issues and none were comfortable. The Octane was a pleasant surprise. It was delivered today and we are excited to work out. It is sturdy, quiet and not painful to use. Had we ordered any bike online, I think we would have had an expensive piece of equipment we could not use. Go to the store and try before you buy. Thank you, Anthony and James!

- Lisa Carpenter - Apr 08, 2025

Jessica was very helpful. We found all that we needed!

- Molly Joll - Mar 31, 2025

Great store to buy fitness equipment! Jennifer was very friendly and showed me several different options for my home gym. After I made the purchase she stayed in contact with me for the delivery and setup. She is a great to work with and I highly recommend this store.

- Eric Cook - Mar 30, 2025

We had a great experience at Top Fitness. I would highly recommend talking to Zach, he was very knowledgeable and gave us a great deal!

- Kip Bynum - Mar 29, 2025

We were in immediate need of an elliptical because our current machine had mechanical issues.

We checked online for a good deal and
Top Fitness Store had an elliptical that was at our price range.

Based on the customer service representative's great service
and knowledge, we made the move to purchase. We were extremely delighted the store was able to deliver same day.

Thank you, Top Fitness Team!

- Alice Alvarez - Mar 24, 2025

I did extensive research for months regarding purchasing a treadmill for my home gym and went with a local store vs online as per recommendations as this allows for delivery, set up, and service/maintenance by the vendor. I went with Top Fitness Store in Salem due to their 5.0 star reviews and I couldn't be happier with this decision! I usually hate shopping in stores due to being "stalked" and "pressured" by sales staff immediately upon walking through the doors. The staff member (James?) was awesome. We were free to wander the store at our leisure without interference but when we had questions or needed assistance in any way, he was readily available, friendly and helpful. I ended up purchasing a Spirit XT685 with an 'impulse buy' of a Teeter Inversion Table. Delivery was available (despite living over an hour away from the store). The installation team was prompt, friendly, quick (in and out in about an hour), and left my home cleaner than they found it! They also took the time to show us how the machines worked and pointed out key features. The machinery is great, and getting a lot of use. My significant other swears by the Teeter for his muscle pain. Thanks Top Fitness Store!

- Rebecca Place - Mar 22, 2025

Top Fitness in a great experience! We have enjoyed working with Brian on our visits. His knowledge and sense of humor elevate the purchasing process to the next level. We also appreciate the delivery and haul away services they provide. Trust Top Fitness with all your home gym needs!

- f18wife - Mar 20, 2025

Jordan and Larry really made sure that the piece of equipment I was looking for was tailored for me. Both of these sales reps are knowledgeable and courteous with a high regard to professionalism. I will definitely return to this establishment for all my fitness needs! Highly recommended.

- Steven Fierros - Mar 19, 2025

My wife and I were shopping for a home use treadmill when we stopped in at Top Fitness. They have a great selection of quality fitness equipment. Brian was very helpful and very knowledgeable of the products sold in the store. No pressure at all to buy right then, which allowed us to do additional research and make a final decision. Brian was great when we returned to make the purchase. He set us up for the delivery and install. Highly recommend going to see Brian if you're looking to set up or upgrade your home gym.

- Mike C - Mar 18, 2025

Had a great experience. Came in to buy a couple of small items. Asked a couple of questions of employee Jelani Wiggins, who did such a great job explaining, that we became excited and bought a complete workout system. He really knew his stuff. And what's surprising, tried to sell us only what we needed, rather than the most expensive. Thank you!

- Dave Leatherby, Jr. - Mar 17, 2025

My experience buying a cross-trainer / elliptical at this store was very good. Jelani who helped me select the right equipment was super knowledgeable, kind and professional. He supported me very well throughout the process especially when considering that the first machine they delivered had a defect. He came out the next day to check it and then ultimately replace it which was done within a few days. His support pre- and post-purchase is exceptional. I would buy again at this store any time.

- Iris W - Mar 15, 2025

Great service.

- Mike Rianda - Mar 12, 2025

Brian was very helpful. Knowledgeable. And over all a great experience.

- Mark Renzi - Mar 09, 2025

I have been purchasing my Equipment from Top fitness Salem for years. These people are fantastic, professional, and extremely helpful when deciding the right piece of equipment to get. Their installation department and technicians are exceptional as well. Highly recommend these guys.

- Jeff M - Mar 08, 2025

The people that work here are the best! Super helpful and honest. Really listened to my needs and made great recommendations based on what we wanted to do with our gym.

- Alexandra Gorlick - Feb 28, 2025

Went in knowing I needed a treadmill. Jessica was easy to work with, knew the price point I wanted to be and sold me a unit within that price. Did not try selling anything that was not necessary and did not try to sell something that I would not benefit from. Top notch!!

- Mike Sluiter - Feb 25, 2025

Great selection, value, best of all is the service. Brian is fantastic and does commercial in addition to residential.

- Nick - Feb 16, 2025

Jessica was very informative and literally showed this by demonstrating for me how certain equipment actually worked

- William Eiland - Feb 15, 2025

Zack is a very nice and professional staff to help me get the equipment I need.

- Zhirun “Ronnie” Chen - Feb 05, 2025

I had a really positive experience at Top Fitness in Richmond, TX. Zach and the entire team went above and beyond to assist me, from helping pick out the right treadmill to providing excellent delivery and setup service. Zach was responsive from my first phone call and very knowledgeable. It's always nice when you can find a business that genuinely cares about its customers. If you have any fitness goals or equipment in mind, Top Fitness is the only choice!

- Patrick OBrien - Feb 05, 2025

My old treadmill broke so the next day I visited this store and James hooked me up with replacement. 1 week later the new one was set up and the old one was taken away. Seemless and an enjoyable experience. Highly recommended personnel and service.

- Bill Mckone - Feb 04, 2025

Zach was extremely helpful and knowledgeable about helping us pick out the correct treadmill for our needs.

- Taffy O'Brien - Jan 28, 2025

- Marcus Warren - Jan 28, 2025

Reese provided great customer service and answered all our questions.

- David Edward Bentzel - Jan 28, 2025

Brian and Team are always so great to work with! They’ve helped us put together an amazing home gym. Couldn’t ask for a better experience.

- Jennifer Enejor - Jan 27, 2025

Helpful and affordable ! Great customer service!

- Gabriel Carbajal - Jan 26, 2025

Very friendly. No pressure. Very knowledgeable sales staff. Very high competence. I love doing business with experts in the business like them. They have your back.

- John H - Jan 23, 2025

Zach provided me with great customer service, he was very detailed when explaining about the traidmill. Thank you Zach

- Margaret Okudo - Jan 23, 2025

My experience has been very good so far. I purchased a spirit treadmill in December, and had it delivered January 4th. The manager and staff were wonderful and very knowledgeable. This store price matched, and the delivery and setup were unbelievable. I highly recommend this store for all fitness needs.

- mike blystone - Jan 17, 2025

Excellent service and had exactly what I was looking for.

- Kristen Freed - Jan 15, 2025

Zach went the extra mile and was so helpful and patient, and not pushy at all. I loved the store as well!

- Sheila Bertelsen - Jan 08, 2025

Frequently Asked Questions

FAQ's from customer experiences

How does Precor Home Fitness assist customers in choosing the right equipment?

Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.

What can customers expect regarding delivery and setup services?

Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.

Can customers try equipment before purchasing at Precor Home Fitness?

Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.

Precor Home Fitness | 1205 Butterfield Rd, Downers Grove IL 60515, United States