Amazing rental service. Prompt, responsive service
BUSINESS REVIEWS
Pleasure Island Rentals
2 North Lake Park Blvd., Carolina Beach, NC, 28428, United States
Write a reviewAbout Pleasure Island Rentals
Discover the charm of Carolina Beach with Pleasure Island Rentals, where exceptional customer service meets coastal convenience. Revel in the ease of having your beach spot secured daily with their top-rated umbrella service, ensuring a sun-safe haven by the sea. Their bike rentals, while occasionally needing a tweak, come with the promise of friendly assistance and a fleet ready to enhance your seaside adventures. With prompt delivery and setup, Pleasure Island Rentals guarantees a hassle-free experience, allowing you to indulge in the simple joys of beach life. Whether it's lounging under a personalized umbrella or exploring the shoreline on two wheels, they're your go-to for a perfect beach day.
Customer reviews
Showing 351–400 of 904 published reviews.
We have been using this company for years and have found them extremely reliable. However, the suggestion I would have is instead of clipping our last name on the back of the chair to locate our setup, to stencil a number on all of the umbrellas and let us know what number ours is with a receipt because people steal chairs and umbrellas as they just throw away the reservation name tag so there’s no way to know who stole your chairs. This happened three times in one week. Very stressful to walk around asking each unmarked setup if they rented it.
Everything was wonderful! I love not having to worry about where we will set up, who is carrying what, and how many chairs we will need. It was wonderful and I appreciate the teacher discount 😊
No problems, reserved chair/umbrella set online a couple weeks before arrival to beach. Told them where we were staying and went out the first day and had our chair/umbrella set up for us and for the rest of the time of our vacation.
We were very happy with the umbrellas and chairs we rented.
I just want to thank Abby for helping with my reserved beach chairs and umbrellas. She found us a absolute great location, and was so helpful. I use your rental co. every year and you do a spectacular job! Thanks again!
As always you guys satisfy us every time we come to Carolina Beach. And the young lady that takes our reservation is a sweetheart. Thanks for alway taking care of us. The Mitchell and Ballard families
Great service and products, fair prices. Will rent again.
Found out that the air conditioning in our rental went out mere hours before our arrival. Alexis went above and beyond to secure a last minute option on a peak weekend that was nicer than our first choice. We’re very grateful for the excellent service and genuine concern for our satisfaction.
I’m so glad we reserved chairs and bikes for our week at Carolina Beach. Our first day, we quickly realized we also needed an umbrella and was able to add that and they even brought it and set it up that day. Excellent service!
Fabulous chairs and umbrellas. My family has been using this service for many years and are continually satisfied.
My family and I have vacationed at Carolina Beach for over 20 years. We have rented an umbrella from Pleasure Island Rentals for many of those years. They always show up and I've never had any issues with our umbrella. Staff has always been helpful and courteous. I would recommend their services.
They were very polite! Everything was set up when we arrived on the beach. Perfect foe the hot sun 🌞
So nice to have our beach umbrella and chair delivered! Ordering was a breeze and chair were set up just steps from our beach access. Will definitely do it again!
Easy. Simply put. Easy. Great communication. I never felt rushed to leave the beach. Great set-up spots every morning. So glad I chose this company. Great rate for the week!
Amazing experience. Captain Sheila is the best! Bentley too!
100% recommend Pleasure Island Rentals. From the first call to confirmation to delivery to pickup, this business is spot on. Brian communicated all of the details from start to finish and the 3 bike rentals were in top notch shape and met our needs for exploring the area and getting some exercise.
Awesome experience with these guys! Umbrella and chairs were in the correct area and on time everyday! Extremely nice employees also! This is the second time we have used pleasure Island rentals and will continue to do so as long as we visit Carolina Beach! Excellent experience!!
Chairs and umbrella were delivered on time each day
Rented 2 nice bikes for 24 hrs and had no problems at all! Friendly service.
Pleasure Island Rentals always does a great job.
We have used Pleasure Island for several years now, and they are always great to work with. They are easy to contact and rent online. Everything is always set up and ready to go!
PIR made my beach vacation even better!
They are a great company that is prompt and timely with their rentals and very accommodating
Nice, clean and quiet. I would stay again.
The first day I had to call because our umbrella and chairs were not up. However, as soon as I called, someone came and put them up immediately. The quality of the umbrella and chairs were fantastic, never had an issue with them being by 9 AM after the first day. My only other comment was that, they were put up in different spots every day getting further away from our building as the week went on. Overall, we were pretty satisfied and would use them again.
Great customer service
Awesome service! We were able to enjoy the beach mostly all day and avoid the sun while relaxing on the recliners under the umbrellas. We will ALWAYS use PI Rentals going forward
Very easy to rent Chairs & Umbrella! Simply called spoke to sweet sales girl, gave them the lifeguard stand # we would be at and by 9am the next morning they were there! We even had to call back the morning of our beach day because we gave them the wrong stand number! They came right back out and moved them for us… great customer service, easy process and great prices! What else can you ask for?!!
This is the 2nd year we have rented chairs/umbrellas from Pleasure Island Rentals in Carolina Beach…both times we have been pleased with them…they do want they say…would recommend to everyone! 😊 Rosanne Brooks
Fantastic! Reasonably priced, friendly service and set up was simple. Just made a phone call and everything was set up and ready to go when we got to our location. Had a great day on the water and all we had to do was make a phone call to let them know we had returned. Highly recommend!!!
Great equipment rental at fair prices. Rented a surfboard for my 10 year old son. The board looked new and worked perfectly for him. Will be back again next time we visit.
My expectations were exceeded by Pleasure Island rentals. I called months (out of season) in advance to plan and make arrangements. They answered all questions and helped me understand Carolina Beach set up. We rented beach umbrella sets, games, coolers, tables, folding chairs, beach wagons, etc.. This made our travels and celebrating so much easier. They delivered everything to the rented house and completed beach set up on time. I definitely recommend them! And will use them again!
Staff are super friendly, rental process was super fast. Property itself is beautiful and well taken care. Only gripe is that we can't book again for next year in advance anymore.
Booked an umbrella 🌂 and chairs 💺 the day of and was easy to do over the phone and they had us set up in less than 30 minutes......excellenta'
Set up the umbrella and chairs for us, got us a nice little spot on the beach, and took care of everything when we were done! Extremely satisfied
Excellent service from Pleasure Island Rentals made our vacation even more enjoyable!
We had very specific instructions as to where we wanted the chairs and umbrellas left. They did this, and also kept us updated as weather conditions required them to be delayed and putting out these.
Only takes a few minutes to secure a bike rental and only a few moments to check the bike back in. Bikes are lightweight and easy to pedal and ride. Definitely will be back!
Excellent ATV experience!!! Our guide was phenomenal. Very fun and worth the price!!
Great customer service, had bikes, delivered, rented for a week. Bikes were well taken care of, would recommend.
Frequently asked questions
What types of beach equipment can I rent from Pleasure Island Rentals?
Pleasure Island Rentals offers beach chairs, umbrellas, bikes including fat tire and children's bikes, kayaks, surfboards, skin boards, tricycles, and beach wagons.
How does the daily setup and pickup service work for beach rentals?
Each day, rented chairs and umbrellas are delivered and set up at your requested location early in the morning, and they are picked up or taken down at the end of the day, removing the need for you to carry or manage the equipment.
What is the process for reserving and receiving rentals?
Reservations can be made online, by phone, or in person. Staff are responsive and friendly, often delivering equipment promptly—sometimes within 15 minutes of a call—and they accommodate special requests such as location changes or extended rental times.