At Norman's Collision Plus in Abilene, exceptional bodywork meets unparalleled customer service. Renowned for their meticulous craftsmanship, they specialize in restoring vehicles to their pristine condition. What truly sets them apart is their compassionate approach, especially when assisting those who require extra patience and understanding, like the elderly. The team, led by the commendable Mrs. Darla, is praised for their proactive communication, ensuring clients are updated every step of the way, even amidst challenging parts shipments. Their dedication to excellence is evident, making the drive from any distance worthwhile. Norman's Collision Plus is not just a repair shop; it's a testament to quality and kindness in the automotive care industry.
Google Review
5 stars
This company is excellent in customer service. After my collision, they reached out to me as they are the specialists who handle insurance claims with my insurance. Darla, Normans point of contact, made transactions so very easy and comfortable. She is the most efficient representative of a company that I have worked with in several years. Then the repair of my vehicle was done so quickly and it looks amazing. Thank you, Normans, for a very special experience in repairing our vehicle.
- Loreta Pugh - Aug 29, 2025
Google Review
5 stars
- LeAnn Thomason - Aug 29, 2025
Google Review
5 stars
Norman’s and Darla did an outstanding job at taking care of us working on both vehicles over a 7 week period. Darla kept us informed and went above and beyond to help with renting a vehicle while ours were being fixed! She worked with insurance as well and made it a seamless stress free experience!! Thank you so much!!
- TRACIE RODA - Aug 28, 2025
Google Review
5 stars
Did fantastic work! Can't even tell anything happened to my truck at all. They kept me in the loop on everything happening with my truck. They even cleaned it up and vacuumed it for me! I would highly recommend them to anyone needing work done! Thank you Normans Collision for the outstanding job you've done with my truck!
- Joshua Winegeart - Aug 13, 2025
Google Review
5 stars
Excellent & timely work! Kept me updated on repairs, very friendly and helpful staff. I highly recommend and will definitely use Norman's in the future if needed😊
- Deborah Crumpton - Aug 11, 2025
Google Review
5 stars
Would highly recommend Norman's Collision for any type of collision work or detailing, they were extremely prompt and communicative. Will be taking other vehicles there in the future.
- Nicholas Bietz - Jul 30, 2025
Google Review
5 stars
Amazing work and customer service
- mzpechez77 - Jul 24, 2025
Google Review
5 stars
Norman's Collision did an amazing job on my vehicle. They were professional and friendly. Top notch service! We will use them for all of our auto/dent repair/collision needs moving forward!
- Jennifer` Larsen` - Jul 11, 2025
Google Review
5 stars
Norman's was prompt and professional dealing with my hail damaged vehicle. It didn't take them long to assess the damage and determine it wasn't repairable. They gave time to get my stuff out before releasing it to the insurance company.
- Angela Stanford - Jun 26, 2025
Google Review
5 stars
After our car was in an accident, insurance had it towed to Norman's for repair/estimates. While the car ended up being a total loss, Norman's was great when it came to communication and had a very quick turn around time for the repair estimate. They also were very informed on the process and told me what to expect. I appreciate all of the employees help and kindness! It has made this process extremely easy!
- Shelby Gotcher - Jun 24, 2025
Google Review
5 stars
These guys are great, they do great body work, and they will clean your car better than anyone else.
- fred karlin - Jun 19, 2025
Google Review
5 stars
Norman's did a very good job on dodge charger for us. They were patient with us cause of the insurance problems we were having. Will be back if every needing body repair done again.
- Terry Hadley - Jun 11, 2025
Google Review
5 stars
We are very pleased with Norman’s Collision! They fixed my vehicle in a timely manner and everyone was so friendly throughout the whole process. Thank you!
- D'Nita Goldsmith - Oct 10, 2024

Frequently Asked Questions

FAQ's from customer experiences

How does NORMANS Collision Plus handle communication during the repair process?
NORMANS Collision Plus provides regular updates throughout the repair process, including notifications about parts arrival and repair progress to keep customers informed and comfortable.
What kind of support does NORMANS Collision Plus offer with insurance claims?
The company works directly with insurance providers to manage claims and helps coordinate the process, aiming to make it seamless and stress-free for customers.
What additional services does NORMANS Collision Plus provide besides collision repairs?
In addition to collision repairs, NORMANS Collision Plus offers vehicle detailing services, including cleaning and vacuuming, to return vehicles in a clean condition after repairs.


NORMANS Collision Plus | 5749 South 1st Street, Abilene TX , United States