Nichols Heating & Cooling, based in Waterford, is renowned for its exceptional professionalism and quality service. Garnering glowing reviews for their punctuality and value, they specialize in both emergency installations and routine maintenance of heating and cooling systems. Customers rave about their seamless installations, even amidst the chill of single-digit temperatures, and their responsive, trustworthy service for over two decades. Whether it's a simple repair or a comprehensive system overhaul, Nichols' team of friendly, knowledgeable technicians ensures your home remains comfortable year-round. With a commitment to honesty and customer satisfaction, Nichols Heating & Cooling stands out as a reliable choice for all heating and cooling needs.
Facebook Review
5 stars
Never pulled a permit after indicating one would be needed and Randy said he would take of it. Well a permit was never pulled and now it has been over 3 weeks with a half dozen calls with no response ! Cannot be trusted !
- Gary Babik - Jul 07, 2025
Google Review
5 stars
I was project manager for an A/C install at my sister-in-laws house in Waterford. Nichols not only beat my best price but did a top notch install job. John, Sam, Evan, and Randy all did a great job and just in time for this summers heat. Yes, I would use Nichols heating & cooling again!
- Ken Ellison - May 31, 2025
Google Review
5 stars
They were incredibly responsive, professional, friendly and reasonably priced for their service. I would highly recommend this business.
- Joseph Follick - Jul 07, 2023
Google Review
5 stars
Fast, prompt, and reasonably priced.
- jeff kucmierzgvvvhghoiuttm3l2lllkhgyltr - Jun 15, 2023
Google Review
5 stars
Been dealing with Nichols for over 20 !years.
Always been happy with their work and customer care.
- Loretta Baugh - Apr 28, 2023
Google Review
5 stars
Positive: Professionalism

Took care of my problem in a timely fashion. Good service.
Service: Heating system repair
- Dave Kramer - Mar 14, 2023
Google Review
5 stars
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Nichols has serviced our home for more than 20 years. This is a family-owned business that treats their customers like family. Their customer service is excellent, the techs are outstanding, and their prices are competitive. Most importantly, the owner and all the employees are honest and trustworthy. We would highly recommend this company to anyone!
Services: Heating system repair, A/C system repair, Heating system installation, Heating system maintenance, A/C system maintenance, Install AC
- Jan Stannard - Mar 10, 2023
Google Review
5 stars
They were very professional and curious. Right on time as sched
uled, and efficient. The repair was rather simple, and they did a great job!
- Philip Stemmerich - Feb 21, 2023
Google Review
4 stars
Positive: Professionalism, Quality, Responsiveness
Serviceman was knowledgeable and personable
- Suzanne Allen - Feb 20, 2023
Google Review
5 stars
Positive: Responsiveness
Water heater faulty part replaced. Excellent service 😊
- gina maupin - Feb 12, 2023
Google Review
5 stars
Positive: Professionalism, Quality, Responsiveness

Fast and professional service when our furnace went out on the coldest day of the year. We had a emergency installation and in a couple of hours we had heat!
Service: Heating system installation
- Timothy Lizzet - Feb 03, 2023
Google Review
5 stars
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great company and very professional! They did everything promised just the way they said they would! It’s been several day’s of very low single digit temperatures and the system they installed is working perfectly!
So glad we hired Nichols!! Going forward will be using them for all our Heating and Cooling needs.
Services: Heating system installation, Install thermostat
- John Nienhaus - Feb 03, 2023
Google Review
5 stars
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Professional from the initial contact with office personnel to the field techs. Friendly, helpful and professional.
Service: Repair HVAC
- Bruce Campbell - Jan 23, 2023
Google Review
5 stars
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great company, they have maintained our boiler for years. Always willing to work with you. Honest and upfront, family owned company.
Services: Heating system repair, Heating system maintenance
- Kathy Kahn - Jan 19, 2023
Google Review
5 stars
Service: Heating system maintenance
Positive: Punctuality, Responsiveness
- Laura Simons - Jan 16, 2023
Google Review
5 stars
They were great! Would recommend!
- Maegan Foreman - Jan 11, 2023
Google Review
5 stars
Positive: Professionalism, Punctuality, Quality, Responsiveness
From the moment I called them, I had nothing but an amazing experience with Nichols. The office staff were sweet and professional, and the technician was very knowledgeable. I would highly recommend
Service: Install AC
- Y Notto - Jan 10, 2023

Frequently Asked Questions

FAQ's from customer experiences

Does Nichols Heating & Cooling provide timely service and installation?
Nichols Heating & Cooling is noted for prompt responses and timely installations, often arriving within hours of a service call and completing installations within a few days.
How does Nichols Heating & Cooling handle maintenance and inspections?
They offer yearly inspections and tune-ups for heating and cooling systems, with technicians who are knowledgeable, punctual, and provide thorough service visits.
What is the communication like during projects with Nichols Heating & Cooling?
Technicians provide detailed estimates, daily updates during installations, and the office staff offers reminders and follow-ups, ensuring clear and consistent communication.


Nichols Heating & Cooling | 5690 Dixie Highway , Waterford MI , United States