Frequently Asked Questions
FAQ's from customer experiences
Do I need to be military affiliated to access Navy Federal branches?
No, you do not need to be military affiliated to access Navy Federal branches; membership eligibility varies but some branches are accessible with valid ID.
What is the experience like at Navy Federal branches?
Staff at Navy Federal branches are generally described as friendly and patient, providing helpful service in a welcoming environment.
Are there any special entry requirements for certain Navy Federal branch locations?
Some branch locations, such as those on secured campuses, may require valid identification for entry, but proof of membership is not always requested.