Frequently Asked Questions
FAQ's from customer experiences
How knowledgeable are Momentum Solar representatives about solar energy and the installation process?
Momentum Solar representatives are generally described as knowledgeable and professional, often providing detailed explanations about solar energy, system functionality, and the installation process to help customers understand the benefits and operation of their solar panels.
What is the typical experience with communication and follow-up during the solar installation process?
Customers report mixed experiences with communication; while many praise timely follow-ups and clear explanations from sales and support staff, some note delays in activation and challenges in receiving updates, particularly regarding coordination with power companies.
How professional and courteous are the installation teams from Momentum Solar?
Installation teams are frequently described as professional, punctual, and courteous, often minimizing disruption by informing customers of their actions, cleaning up thoroughly, and respecting property such as trimming bushes only after permission.