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BUSINESS REVIEWS

Mobility Plus Alpharetta

4020 Nine McFarland Drive, Alpharetta, GA, United States

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About Mobility Plus Alpharetta

Mobility Plus Alpharetta, nestled in the heart of Alpharetta, is a haven for those seeking mobility solutions. Renowned for their exceptional customer service, Scott, Mary, and their team are lauded for going above and beyond in assisting families to enhance home accessibility. Whether it's finding the perfect power wheelchair or a comfortable lift chair, they offer personalized consultations to ensure each product fits the unique needs of their clients. With prompt delivery and courteous service, they've earned a reputation for making life more manageable and enjoyable for individuals facing mobility challenges. Customers consistently praise their non-pushy, informative approach and the genuine care they exhibit, making Mobility Plus Alpharetta a highly recommended destination for quality mobility aids.


Customer reviews

Showing 1–50 of 132 published reviews.

Google

Bruce MoteSep 25, 2026
Google

Was running late and they were able to accommodate. Then had me fixed up and out the door in a short time. So happy to have my wheels back rolling at a "normal speed" after it suddenly slowed to a crawl.

marbie baughAug 08, 2026
Google

Jennica and Mary are patient and the whole staff is great

JOHN SAUERJul 30, 2026
Google

Great pre and post sales service. Definitely recommend.

Allan WorthyJul 26, 2026
Google

Sales staff very friendly, knowledge & helpful helping us understand the product & choosing the correct stair lift for our needs. Quick & easy installation providing information & directions on use of the stair lift. Highly recommend & local!

jan lowJul 24, 2026
Google

So helpful in making a decision for my husband. Lots of room to test the device, questions answered in detail, and helpful suggestions . I highly recommend this location .

Karen PigottJul 22, 2026
Google

In the last few months, I have been dealing with mobile electric wheelchairs and Needing a lift for my vehicle. Going to their competitor as they assured me, the lift I purchased from them would work in my vehicle. It did not! I then called Mobility Plus about a replacement That would work in my vehicle. I was blessed to speak with Jennica from the first phone call. Not only did she understand. My dilemma, she was able to find the right lift. Not only was it a fair price for this lift, but also sending their team to my home to install it! She has been the most pleasant and knowledgeable person that I have encountered dealing with wheelchairs and lifts. Kudos to Mobility Plus and especially to Jennica for all their help and solutions.

Wayne NicholsJul 11, 2026
Google

Outstanding service from the very beginning. They educated me throughout my journey of getting hand controls installed, and they also picked up my car and delivered it back to me. The instructions they provided were thorough, and I truly appreciated how they went above and beyond to make sure everything was completed correctly and on time. I was very impressed and would definitely recommend this company.

Ted HawkinsJun 27, 2026
Google

Great customer service from the young lady whom assisted me!👍 I believe her name is Jennica Holt? At least that's the name on the business card that was given to me! When I told her about the trip my family had planned for my Mom, she was super helpful with the information that she gave me!👍 You see, my Mom is up in years now, and due to health issues, she can't get around without some form of assistance now! She had a desire to go to Destin Florida to the beach, but because of her health issues, it can't be done without proper assistance! Jennica advised me that while there, wheelchairs with balloon tires are available to rent that are designed for the purpose of assisting people like my Mom in enabling them to go out on the beach! It was exactly what we needed, and because of her suggestion, we were able to take our Mom out on the beach, and she enjoyed herself!🙂

Victor SmithJun 25, 2026
BBB

Reasonable pricing. Excellent customer service. The person doing the installation was professional.

Teresa BatesJun 25, 2026
Google

Everyone there is so friendly and helpful

Doug MullisJun 16, 2026
Google

Excellent service. They were able to quickly resolve the issues. Highly recommend!

jack poltrockMay 14, 2026
Google

Very helpful awesome service

Alisha PottsMay 14, 2026
Google

Mary was wonderful! Delivery guys were terrific! Unfortunately Evelyn passed away not long after she got her beautiful chair. This is a wonderful wonderful place with lots of equipment and great people.

Carol LoftusApr 23, 2026
Google

Very helpful and quality delivery service!

Susan NegriApr 18, 2026
Google

It was such a smooth process with them. I had the best experience. I rented the scooter for my 10 year old son. It helped him a lot in school and there were no issues in the whole process. I would highly recommend Mobility Plus.

Preksha KhareApr 13, 2026
Google

Excellent installation& performance

Roland TaylorMar 12, 2026
Google

We just bought a stairlift through Mobility Plus Alpharetta and it was a great experience! From the initial consultation to the final installation, they were extremely helpful and professional. I would advise anyone needing a stairlift or any mobility device to check them out.

Richard GazawayMar 05, 2026
Google

We rented a hospital bed for our mother. They were very responsive and easy to work with.

David CanaleMar 05, 2026
Google

Successfully purchased our mobility scooter from Mobility Plus. We purchased it for my husband so it could continue enjoying time with family outdoors. At 87 years old soon, his mobility had been hard to keep going to ball games, parks etc.

Carolyn JettMar 04, 2026
Google

Such kind and considerate customer service!! From start to finish a very positive experience!!

sheree scigliano oneillMar 04, 2026
Google

Mary was very helpful and knowledgeable. I bought the Featherweight manual wheelchair. It’s very easy to fold up and lift into the back seat. Perfect for getting myself around town.

anthony gMar 03, 2026
Google

Mobility Plus is a great place to go if you are shopping for walkers or motorized chairs. Our person we dealt with was Mary. She took her time to find out what would be the best fit for our parent. She was helpful and knowledgeable, especially on things we did not think of. We highly recommend this store and Mary.

Dan SzarszewskiMar 03, 2026
Google

Very good experience. Nice to be open on Saturday’s.

Paul HarrenFeb 16, 2026
Google

I recently had foot surgery and rented a knee scooter from Mobility Plus. I was able to easily make my reservation online and conveniently pick up my scooter at their location. Mary made sure my scooter was adjusted to fit my height and even suggested a cushion which worked out perfectly! My entire experience was great and I would definitely use Mobility Plus again in the future!

Cindy MuehlbergerFeb 11, 2026
Google

Great, friendly folks, providing for most every conceivable healthcare need! I needed a most simple mobility item, they had it, was very reasonably priced for rental, no pressure, just quick service with a smile! I really believe they have everything you could think of for a loved one in need.

Joe MurphyJan 31, 2026
Google

Working with Scott & Mary to get a chairlift for my townhouse a few months ago has been excellent. They & their team have come by a number of times as various changes in my home have benefitted their really helpful assistance. I highly recommend Alpharetta Mobility Plus!

Pat AntenucciJan 25, 2026
Google

When I first moved to Johns Creek I needed repair work done on my lift chair. Mobility Plus came to my home and fixed my chair. They were professional, friendly, knowledgeable, and affordable. I was thrilled to have found such a wonderful company! I discussed purchasing a mobile scooter with Scott, and said I would be back to do business with them in the future! Well, the future arrived! It was time to buy a scooter as my mobility was becoming more and more limited. I went to Mobility Plus of Alpharetta, met with Jennica Holt (a lovely, professional, knowledgeable young lady). She listened to what I was interested in, directed me toward approximately 5 models of scooter and helped me test them on site. She paid close attention to my needs, my concerns, and my price range. I settled on one Pride model, and then decided to come back in a few days when another Pride model arrived. Thats what I did, and the new model was perfect for me! I bought it on the spot, it was delivered later that day, and now Im independently rolling around my area, participating with my friends, enjoying activities daily, and feeling wonderful! This scooter has definitely affected and improved the QUALITY of my daily life! OUTSTANDING!! Please do your shopping at Mobility Plus of Alpharetta for all of your mobility needs. These folks are professionals, they care about their clients, they listen, and you will be glad that you found them. My favorite locally owned business!!! You cant go wrong...from sales to service....perfection!!! M. Reed

Madeline ReedJan 19, 2026
Google

Great service and products. Everyone is very helpful and understanding. Prices are fantastic

James ScaggsJan 12, 2026
Facebook

Needed a hospital bed at last minute and they were able to deliver and setup the same day. Wonderful guest service and great staff. Highly recommend.

Ray WelchJan 12, 2026
Google

We had a great experience working with Mobility Plus. We were shopping for the best mobility options for both of my parents in their 80s. Their showroom had many models to see and ready to test drive which made a big difference in our decision process. Their representative was very kind and patient and did a great job explaining all the details.

Anthony EsparzaJan 10, 2026
Google

I help my sister with my mothers care. Recently we needed to purchase her a wheelchair so she could get around her care facility. I honestly found Mobility Plus Alpharetta via a Google search. They had great reviews so I gave them a call. The process could not have been easier. Jennica carefully explained the various types, sent me brochures and gave me enough information to make an informed decision. We bought it and they dropped it off to her the day we bought it. A month or so later, Moms facility let us know it was time to consider a hospital bed, so the staff could get her in and out of it more easily. Mobility Plus to the rescue again. Again, Jennica gave me the various options and provided brochures. My sister and I made the choice and we scheduled delivery of the bed. Could not have been easier. They brought the bed and they were in and out in no time. Uh oh! Four months later the cord on the bed was reported to us as broken . I called Jennica and she had someone to look at it the same day. As it turns out, the cord simply had a bent prong, so they had it resolved within 5 hours of my initial call. They are the best! (pro tip: the enhanced service plan made this happen at no additional charge to us) We never want to think of getting these things for our loved ones, but if you find yourself needing them; call Mobility Plus Alpharetta-- they are amazing.

Brad RobeyJan 08, 2026
Google

Martin DemerichJan 06, 2026
Google

Connor MillerDec 31, 2025
Google

Very responsive and professional. Went over and above to correct a mattress issue and provided an upgraded mattress at no extra charge.

RichardDec 23, 2025
BBB

Jewell WaddyDec 06, 2025
Google

Jennica was our agent and was very friendly and most helpful. She asked our wishes and then showed us the perfect rollator. She was helpful in every way. It is great to have Mobility Plus in our area to see the product in person before you buy and to have their support after buying.

JanDec 04, 2025
Google

I recently broke my leg and needed personal transport in order to attend a wedding. I contacted Mobility Plus Atlanta and arranged for a shout term rental. Service was excellent, the product rented works exceptionally well and the end to end experience was outstanding. The staff was outstanding. If you need a shot term rental, mobility Plus Atlanta is the place to go!! 5 well earned stars!!

Rick StimsonDec 03, 2025
Google

Knowledgeable and customer caring service.

Joe DaytonNov 20, 2025
Google

Outstanding sales presentation! So pleased with the whole process. Install was quick and easy and accommodating and informative! Product guarantee is the best! Product has worked without any issues. Highly recommend Mobility Plus!!! Would rehire them without reserve in a minute! If you you need a stairlift, you should speak with them!

Marty DailyNov 03, 2025
Facebook

I purchased a rollator/transport chair. The staff were courteous and very knowledgeable! Thank you!!

Charlotte MealorNov 02, 2025
Google

Great experience. Staff was very knowledgeable and make the whole process easy!

Ben SutterNov 02, 2025
Google

The experience with mobility plus Alpharetta is always great! The team works there absolutely caters to your needs. It is not very easy picking a mobility device and ensuring that it will suit your needs. This is my second year in a row, renting a device from the Alpharetta location and I will continue doing so.. Their kindness and consideration is what will make me continue to drive one hour and 15 minutes from near the airport To do business with them.

sierra greenNov 01, 2025
Google

Edward ZieminskiOct 21, 2025
Google

Scott and Mary, the owners, did a fabulous job of presenting our new wheelchair that we love now that is in our home. Scott did a great job showing me how to operate it! I will let our friends know if they are looking for a wheelchair to go see Scott at Mobility Plus. James Watson

James WatsonOct 18, 2025
Google

I recently worked with Mobility Plus in Alpharetta for a chair lift installation and had a great experience. I spoke with Scott Block, the co-owner, who was super helpful and quick to answer all my questions. The price was very reasonable, and they scheduled the installation right away with a clear arrival window. The installation went smoothly, and Scott even added an extra bar on the stairs when I asked. I’m really happy with the whole process and highly recommend Mobility Plus to anyone looking to install a chair lift or purchase mobility equipment. Thank you!

Suan Kee TohOct 14, 2025
Google

Very good shopping experience

siva mareddyOct 08, 2025
Google

All I can say is WOW!!! My husband and I got there after the store closed but the owner stayed to help us, answer questions, and navigate the purchase of a scooter. It was quick, easy, and we got the perfect scooter for us. Thanks Mary.

Jhonna OrebaughOct 05, 2025
Google

My grandson had a fractured foot one day before school started and insurance didn’t cover a mobility scooter. Luckily I found Mobility Plus in Alpharetta GA. I rented a scooter that was in perfect condition. My grandson was happy to go back to school with the scooter. It helped him get around classes and promoted his healing process. I would definitely recommend Mobility Plus. Oh rental was affordable and within my budget

Annjo RobinsonSep 27, 2025
Google

Unsurpassed customer service! Jennica Holt is an absolute gem for Mobility Plus. The scooter was ready when promised and Jennica was extremely patient as she demonstrated how to assemble and disassemble to scooter for transport. Thank you Jennica!

Kim DavisSep 26, 2025

Frequently asked questions

What types of mobility equipment does Mobility Plus Alpharetta offer?

Mobility Plus Alpharetta offers a variety of mobility products including scooters, power wheelchairs, stair lifts, hospital beds, lift chairs, and home accessibility equipment such as grab bars and walkers.

How does Mobility Plus Alpharetta handle delivery and setup?

The company provides delivery and pickup services, often with white glove treatment including setup and demonstrations to ensure customers understand how to operate their equipment.

What can I expect from the customer service experience?

Customers report friendly, patient, and knowledgeable staff who listen to individual needs, provide personalized consultations without high-pressure sales tactics, and offer timely responses and support throughout the process.