About Mattress & Furniture Direct
Mattress & Furniture Direct in Norwich is your go-to destination for quality home furnishings. With glowing testimonials praising their vast selection and unbeatable prices, customers consistently find satisfaction in their purchases, from plush mattresses to elegant furniture sets. The owner, Dave, is celebrated for his friendly, honest approach, ensuring a personalized shopping experience. Whether it's your first visit or you're a returning patron, Dave's commitment to service shines through, from expert guidance to seamless delivery arrangements. Discover why locals trust Mattress & Furniture Direct for their home comfort needs and enjoy a hassle-free experience that makes furnishing your space a delight.
Customer reviews
Showing 1–13 of 13 published reviews.
Dave is the absolute best. He is helpful, honest, and not pushy. His furniture is wonderful and not overpriced. He personally messages and calls you regarding delivery. A great guy and a great place !!!
Friendly and flexible service. Was willing to adjust the delivery time and address pretty last second and easy to communicate with!
I would highly recommend Dave Z and his team! I know nothing about mattresses - Dave took the time to understand what I was looking for, provided some options and helped me make the best decision for our needs. Not only was he helpful in the selection process, but the ordering and delivery was seamless - quick and the best service! Can’t thank Dave enough for all his help!
Great selection and great prices. I was able to get a nice mattress delivery was fast. I will definitely will go back!
Everyone was great and very easy to work with! Highly recommend checking them out!
Very knowledgeable and professional. Great deals. High quality mattresses and furniture
We absolutely love our new bedroom set and king mattress that we got from Mattress Direct! The quality and prices are the best around. This is our 5th purchase from Dave. He’s so easy to work with. He’s honest and an upstanding businessman. He’s never guided us wrong. We previously bought both our kids mattresses and those worked out perfectly. We then purchased a chaise couch for our new home along with a dining room set. Will definitely work with Dave again in the future. We have been completely satisfied on all fronts. Highly recommend!
Great selection and great prices. I was able to get a nice mattress set delivered next day. My go to place for all future mattress needs!
Great place! Reasonable prices! Owner is helpful and easy to work with!
The owner was very friendly & helped me pick a new mattress & couch. The prices were the best I could find & delivery is available.
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
I absolutely love Dave from Dave's Mattress & Furniture. He is a great guy, reasonable prices, excellent customer service and he even delivers himself. If you want brand name quality without paying the brand name price, head over and see Dave! My mom got a queen memory foam/gel mattress and electric base. #newmattress #electricframe #comfy #memoryfoam #gel #newbed
Fantastic place my husband and I went in looking for a sectional. Dave was awesome he helped us find the perfect one. Dave was knowledgeable and had great customer service. We purchased our sectional and coffee table he delivered yesterday and they were so professional and on time. He put everything together and made sure we were happy. My family and friends will definitely be going back to Dave in the future. Jennifer N
I have not purchased anything from Dave YET. But he was so nice and no pressure that i felt i had to give him a good review just for that. Prices were reasonable.
Dave is great to work with and straight forward. I would much rather deal with him than a furniture store for buying furniture I bought a queen adjustable base for my daughter. I would not hesitate to buy again and recommend. They also have couches, dining sets, coffee tables, end tables, etc. Great selection. Check it out, you won’t be disappointed. He goes above and beyond to make sure his customers are happy.
This guy understands customer service. After going out of his way to make sure my first purchase was a good experience, I went back a bought a couch. Very happy with both the prices and the service. I recommend this store without hesitation, and will stop here first for any future furniture needs. Great job!
Frequently asked questions
What types of furniture and mattresses does Mattress & Furniture Direct offer?
They offer a variety of furniture including couches, sectionals, dining sets, coffee tables, end tables, and mattresses such as memory foam, gel, and adjustable bases.
How is the delivery service handled?
Delivery is typically handled by the owner or his team, who are described as professional, punctual, and flexible with scheduling and addresses.
What can I expect from the customer service experience?
Customers report friendly, knowledgeable, and no-pressure service with personalized assistance to help select suitable products and ensure satisfaction throughout the purchase and delivery process.