BUSINESS REVIEWS

Lumen Laser Center

919 Conestoga Road, Bryn Mawr, PA, 19010, United States

About Lumen Laser Center

Lumen Laser Center in Bryn Mawr is a highly recommended destination for those seeking expert skincare treatments. Clients rave about the warm welcome they receive, complete with a beverage offer, and the professional, accommodating staff. Dr. Kwak is praised for his generous time, thorough explanations, and exceptional service. Treatments like the Laser Genesis Medical Facial are tailored to individual needs, ensuring a comfortable experience even for those with sensitive skin. The results speak for themselves, with clients reporting radiant, glowing skin. Whether it's for facials, micro-needling, or vein treatments, Lumen Laser Center stands out for its personalized care and consistently satisfying outcomes.

Customer reviews

Showing 1–34 of 34 published reviews.

RateMDS

Everyone was very friendly and helpful. They check on you during post-op which I feel was very kind. I already see a noticeable difference. I know I will love my results as time goes by. Thanks Lumen Laser Center.

Google

Excellent place to go to stay feeling young and beautiful. Getting rid of spider veins. Beautiful, comfortable facility. Dr. Kwak and his staff are top notch and very caring.

RateMDS

The BEST around! I have been a patient for years. As a RN I refer all my Pt to Dr. Kwak for lipo and vein therapy.

Google

I had my consult yesterday at the center. I was extremely nervous and then felt better after. The doctor and staff were nice and helpful. They answered all my questions!

Google

I loved Lumen from the moment I walked in for my free consult. Melissa walked me through every step of the coolsculpting process at each appointment, and ALL of the staff were amazing! I can’t wait to go back!

Google

Always live getting my botox here. Dr quak and his staff are so nice, and i never have to wait long to be seen.

RateMDS

Been a patient with Dr. Kwak for 6+ years. He cares, listens, gentle touch, does not overdo filler. Had Lumen Tight for my neck several year ago best thing I've done. Everyone in office is nice. Love his nurse Gen, very caring!

Google

RateMDS

Dr Kwak and the entire office did a great job. I love how I look as well. Julie

Google

I am so in love with my latest treatment at Lumen. A Thermismooth series around my mouth and jaw line. This treatment plumps up the skin to fill in lines for a smoother look. It also tightens the skin especially around my mouth and jowls. My marionette lines are just about gone. What a difference it makes and from the first treatment you will see results. Not to mention it gets progressively tighter with time, and as you continue treatments. Not expensive, no downtime, no pain. Thank you Melissa. I give it 5 Stars... You don’t want to miss this!

RateMDS

I had the pleasure of having the sclerotherapy and Lazer vein procedure. The office has a well educated professional staff. Dr. Kwak also is very professional. He is compassionate and explained everything during the procedures. Taking care of my veins was the very best thing I have ever done. Dr. Kwak gave me my life back. I highly recommend him.

Google

I come to Lumen often for the microneedling and laser genesis. Melissa is awesome and always knows just what my skin needs and she truly cares about my satisfaction and skin improvement. The front staff is so upbeat and friendly. Love it here!

RateMDS

My consult with Dr Kwak was informative. He took his time explaining the procedure & answered any questions I had. The day of the procedure was on time. His assistant, Gen explained everything that they were going to do at each step along the way, which was very comforting & caring. Follow up appointments were on time & I was greeted by friendly staff. The office is very clean & relaxing. Very satisfied with my several times there.

Google

I switched from Botox to Dysport and am loving the results! I do notice that it lasts longer and has a faster effect. Very happy with my experience at Lumen! Super friendly and professional.

RateMDS

Dr. Kwak and his staff we amazing from my initial consult through post post procedure follow up appointments. They have a super clean start of the art office. I recommend the Lumen Tight procedure to any man looking to regain a youthful face, neck and jaw. The results were amazing.

Google

Amazing team! So inviting and knowledgeable!

RateMDS

Dr Kwak has been treating me over 12 year span. He is so knowledgeable and explains procedures so I understand him. He is very nice and personable. His staff is wonderful.

RateMDS

My consultation with Dr. Kwak was very informative, it was such a wonderful experience from beginning to end. Laurie was amazing!

Google

Great— love the personal touch always feel safe and in the best place for my treatments I travel from Delaware to receive treatments !

Google

When you enter office expect to be greeted warmly with an offer of beverage.Not only is staff professional and accommodating but, consistently among the nicest. Dr Kwak is generous with his time and explanation of procedures.Find him knowledgeable in his field while providing top notch service.

Google

My experience has been outstanding. I am very pleased with the results from my procedure and can not say enough about how caring Dr.Kwak and his staff have been. I am happy to recommend them to any of my friends and family who would benefit from the services that the center provides. Well done, Dr. Kwak!!!!!!!!!!!!!!

RateMDS

Always a pleasant experience at this office. Dr. Kwak is very knowledgeable and caring. His staff is excellent, very friendle and helpful. I have been very happy with all treatments I have received and recommend this office.

RateMDS

The microdermabrasion facial I received from Melissa was great. She was very knowledgeable and my face felt very smooth and radiant afterwards. I enjoyed the experience.

RateMDS

I've been going to Dr. Kwak for several years for filler and help with veins. The staff is always so nice and I never have to wait for my appointment. He really takes his time and evaluates my face from all angles before doing the injections. I have always been happy with the results and highly recommend him.

RateMDS

I have had a wonderful experience getting facials and micro-needling, Melissa targets my skin concerns and it is looking better than ever! Highly recommend!

RateMDS

I recently saw Melissa for the Laser Genesis Medical Facial. I was a little nervous because I have sensitive skin, but she handled it expertly! She picked a mask to best suit my skin type and went lighter on the exfoliation. She explained everything as she went along and checked in frequently to make sure I was feeling ok. It was a smooth, relaxing process and people told me my face was glowing after!

Google

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

Hair loss is not an easy topic for most men of any age to deal with but, unfortunately genetics will always be the true factor for your current hair thinning / loss problems. I am 33years old and been dealing with my own form of hair loss “receding hairline” for a few years and was on the fence for a very long time on getting help for my situation. My advice to anyone having any hair loss or thinning problems would be to involve yourself in some research about what procedures there for your current hair issues. Look into PRP, the Neograft and the Artas all three forms of hair regrowth / restoration procedures can improve your hair situation. Seek out help sooner than later, meaning when you see any changes in your hairline or etc. talk with a hair professional to discuss your concerns and options to improve your hair stability. In fact I had a consultation at the Lumen Center with Dr. Kwak over the summer of 2023 to discuss what the Lumen Center could offer given my receding hairline problem. Later on I did schedule for a NeoGraft procedure September 2023 were they took 2,500 grafts. Between the Dr. Kwak , receptionist techs, hair techs, Rob and Shanna are beyond welcoming during my entire experience . My experience was great the Lumen Center staff are so personable but professional throughout my entire experience and continuing treatments. I am about 4months post op and results of my restoration is visual at this time. I decided to continue the PRP treatments post procedure as an option to continue having a healthy scalp for my remaining and restored areas. I’m truly pleased with everything it’s just a waiting game for the months to come. If you are like me and are unsure about what to do or just maybe on the fence about your current hair troubles please just give the Lumen Center a call there team will guide you to way that best suits you. Lumen’s Way has an artists touch that makes them stand apart from other competitor hair restoration companies. The Lumen’s Way is the way to go!! Thank you Lumen staff I really do appreciate this experience and everything you have done for me this far. Respectfully, Cody

Google

I got smart lipo on my stomach (abdomen and flanks). To be honest, there are places with better prices in the city—but I believe the premium is worth it. For starters, the staff are just so kind and incredibly responsive. I wish all of healthcare would mirror the customer service at the Lumen Center. The surgery was performed awake. Overall, I would say the pain was bearable, and I am very sensitive to pain. However, there were definitely moments where I struggled. The workers at the Lumen Center said encouraging words the entire procedure and even held my hand. They played music I liked. They seemed just as excited about the results as me. Dr. Kwak himself is a very kind man with a quiet disposition. After the procedure, the staff continued to be incredibly responsive to my every question. They were readily available via text and by phone call. Immediately after the surgery, I had multiple follow ups where Dr. kwak ensured that I was healing properly and gave me instructions to follow at home. The entire time, I knew I was in good hands and felt safe, and for this reason I say the premium at the Lumen center is 100% worth it. This is an invasive surgery, and even if it is cosmetic, is incredibly risky. To be able to trust the person doing it is priceless. My results were amazing. Unfortunately to preserve anonymity I would prefer not to post photos, but I saw a huge difference in my before and after results. My clothes all fit better, and I feel so much more confident. Getting this procedure gave me the encouragement I needed to pursue healthier eating habits and to overall love myself.

Google

It was my first time here. Everyone was so nice. Shanna was great very knowledgeable and personable.

Google

Everything was perfect! From the check in to getting my service. Everyone was helpful and professional! Would highly recommend the Lumen center 😊

Frequently asked questions

What types of hair restoration treatments does Lumen Laser Center offer?

Lumen Laser Center offers hair restoration options including NeoGraft, PRP (Platelet-Rich Plasma), and Artas robotic hair transplant procedures to address hair thinning and loss.

How does Lumen Laser Center support patients during invasive procedures like Smart Lipo?

During invasive procedures such as Smart Lipo, staff provide continuous encouragement, play music, and maintain close communication to ensure patient comfort and safety throughout the process and recovery.

What skin care and facial treatments are available at Lumen Laser Center?

The center provides treatments like microneedling, microdermabrasion facials, Laser Genesis medical facials, Thermismooth skin tightening, Botox, Dysport, and other aesthetic procedures tailored to individual skin concerns.