Legacy Insurance

Name: Legacy Insurance
Address: 814A Palmer Road, Madison, AL, 35758, United States
Telephone: 2563253730
Rating: 5

Insurance in Madison AL
Star Score
Average 5 / 5
Reviews & Ratings 79
VISIT WEBSITE
REVIEW Legacy Insurance

Legacy Insurance stands out as a trusted provider of comprehensive insurance solutions. With a team celebrated for their professionalism, quality, responsiveness, and value, they consistently prioritize the customer's best interest. Clients rave about the personalized attention and community involvement of agents like Matt Smith and Joe Mullins, who exemplify the company's commitment to service. Whether it's finding competitive pricing or offering more coverage for less, Legacy Insurance's attentive staff, including the highly recommended Jessica, ensures that every client receives exceptional care and significant savings. Their dedication to detail and responsiveness make them a top choice for insurance needs, with a reputation for making communities like Madison a better place to live.

First time using a broker; I appreciated Charlie doing the comparison shopping for better coverage at better rates. He answered my questions thoroughly, clearly explaining why and when each part of the policies are used. Overall an excellent, informative experience that I definitely recommend to anyone looking for auto and home policies.

- Lori Kamus - Aug 01, 2025

After trying to get my own quotes, comparing features and prices, I finally broke down and reached out to an Independent Agent. We needed someone who knew the language and was on our side. Someone who would ensure that we got the coverage we needed, not just the cheapest option that would in the end be the wrong coverage. Josh Brown did a fantastic job!! He took my current policy and house spec sheet and, within 24 hrs came back with several solid options. He walked us through all the aspects, highlighted the same items, the differences, and the areas he found improvement. Ultimately saving us over $1k, with more coverage than we had with a very reputable company with great BBB reviews. So glad we reached out for help!!!

- Kim Cardwell Perkins - Jul 29, 2025

After trying to get my own quotes, comparing features and prices, I finally broke down and reached out to an Independent Agent. We needed someone who knew the language and was on our side. Someone that would ensure that we got the coerage we needed not just the cheapest option that would in the end be the wrong coverage. Josh did a fantastic job!! He took my current policy and house spec sheet and within 24 hrs came back with several solid options. He walked us through all the aspects highlight the same items, the difference and the areas he found improvement. Ultimately saving us over $1k, with more coverage than we had with a very reputable company with great BBB reviews. So glad we reached out for help!!!

- Kim Perkins - Jul 29, 2025

Josh Brown did a great job. Very responsive to all my requests and my new home policy was ready early. I am looking forward to working with Josh for years to come.

- Kevin Butler - Jul 29, 2025

very patient an

- Maryann Fant - Jul 08, 2025

Josh Brown with Legacy Insurance delivered outstanding service. Josh is knowledgeable, responsive, and went above and beyond to help me with my insurance needs. He provided fast and friendly support, Josh made the process easy and stress-free. -Thanks Josh

- Andrea Barnett - Jul 05, 2025

Josh was very helpful and knowledgeable. He was able to get me coverage on a rental property that I was closing on the same day.

- Dave Worlund - Jun 27, 2025

Josh took great care of getting my business insurance taken care of. It means a lot to have someone local that you can reach out to and have answers within hours.

- Nancy Willis - Jun 18, 2025

- Rachel Williams - Jun 15, 2025

They were very helpful! Always available to answer my questions.

- Cindi Church - Jun 14, 2025

Josh Brown with Legacy Insurance consistently deliver outstanding service. Josh is knowledgeable, responsive, and always go above and beyond to help with any insurance needs. Whether it’s finding the best rate, bundling policies for extra savings, or providing fast, friendly support, Josh made the process easy and stress-free. I highly recommend Josh Brown for anyone looking for great insurance at a reasonable rate—five stars all the way for someone who cares about keeping money in your wallet. Thanks Josh

- Alex J - May 22, 2025

Zac was awesome - found out our needs answered our questions - we left Geico after 13 years - pricing blew away precious insurnace- Zac is the man - youd be short changing yourself if you didnt give him a shot -

- Eric Cohen - May 14, 2025

I had a great experience getting auto insurance with Legacy. I worked with Josh and he was quick to pick up the phone and thorough finding me the best coverage for my preferences, and I got a response and quote within a few hours. The quote he worked up for me has significantly better coverage at 2/3 the rate I was paying before.

- Seth Bruder - Apr 26, 2025

Had a great experience!

- Henry H Williams III - Apr 18, 2025

Good service

- Joseph Ecklund - Mar 25, 2025

I am very pleased with my experience at Legacy Insurance. The entire office was professional and so friendly. I would definitely recommend Legacy Insurance to my friends.

- Faye Young - Mar 22, 2025

I had an outstanding experience with Legacy Insurance! Charlie was professional, responsive, and genuinely dedicated to ensuring my needs were met. The entire process was smooth and stress-free, leaving me confident in their reliability and service. Highly recommend!

- Sivam RathaKrishnan - Mar 21, 2025

Matt and Jessica are great to work with! They got our quotes quickly and have always been responsive whenever I call! Am very satisfied !

- Janna Carroll - Mar 21, 2025

Very good experience with the Childersburg Office. I felt they were truly interested in my needs. It’s nice to have people who look for ways to help

- Kathy Blanchard - Jan 16, 2025

I was very pleased with the speedy coverage and the rate.

- Jaqueline Riggs - Jan 13, 2025

Charlie Giles has been very helpful in finding me affordable insurance and went above and beyond when it came to customer service . I look forward to working with him in the future if I need anything . Thank you so much charlie.

- Starleen Welch - Jan 11, 2025

Currently my business insurance provider. Better than the last couple that I’ve used. Close by and able to walk in the door without an appointment which means more personable. Lady in the office is sweet as pie and directs me where I need. I won’t be going anywhere else 👍

- Bryan Ward - Dec 16, 2024

The agent was very knowledgeable with our needs and was very courteous.

- Tommy Brown - Dec 10, 2024

- Eric Cohen - Dec 09, 2024

Josh was extremely helpful during the whole process!! He saved us $200/month by switching, which has already helped us financially!! Great customer service and very knowledgeable!!

- Courtney Carden - Dec 09, 2024

Zack Lightsey was responsive, honest and helpful when establishing my liability policy for my commercial building.

- Aaron Campbell - Dec 07, 2024

Zack is THE MAN. He'll take care of you.

- Hunter Taunton - Dec 06, 2024

Very informative. Easy to communicate with. Prompt with service!

- Brad Logan - Oct 09, 2024

Charlie was great at getting me the best price for insurance. He was very knowledgeable and answered all my questions. He was great!

- Emily Snyder - Sep 20, 2024

Zack was very helpful and got me good coverage at a good price

- BJHS Inspiress Team 1 - Jul 26, 2024

Very helpful and explained everything perfectly. Saved me money on both insurances.

- Chad Hagood - Jul 26, 2024

Zack was very helpful i helping me find insurance that fit my needs. I would highly recommend.

- Jessica Lockett - May 15, 2023

- Sarah S - Apr 21, 2023

- LeLoni Stossmeister - Apr 14, 2023

Very helpful and extremely nice, got me the best rates

- Stacie Hartley - Apr 14, 2023

I had a good experience with Legacy Insurance. Matt Smith did a wonderful job helping with a unique property. He helped me by researching and finding the best fit for our insurance needs.

- D. Aderholt - Apr 08, 2023

Saved me $200. a year

- John Bolender - Mar 22, 2023

Matt Smith at Legacy Insurance was very helpful. I would recommend contacting Matt for any insurance needs.

- Darryl Adams - Mar 20, 2023

Zach Lightsey has been an amazing agent and helped so much with transitioning my insurance from out of state. He was also instrumental in clearing up some questions and helping my family have seemless coverage on our vehicles!

- Rhett Lehtonen - Feb 09, 2023

Zack Lightsey has been taking care of our insurance needs for over a year. He is professional, knowledgeable, and prompt. Our family wouldn’t trust anyone else to take care of our insurance needs! Thanks, Zack!

- Hillary Rogers - Jan 27, 2023

After getting a new car, I knew that I needed new insurance. Zack Lightsey at Legacy helped me find a better option. He was efficient and helped answer any questions I had about the quotes. I recommend Legacy Insurance to anyone.

- Caitlin Jackson - Jan 26, 2023

Zack Lightsey has been nothing but the best to work with since day one. I enjoy using Legacy Insurance! Professional service and friendly. You can count on Legacy to deliver the service you expect!

- Alex Bentley - Jan 26, 2023

They always take the time to research, and find what is the best possible insurance for your needs. It's always a pleasure doing business with Legacy Insurance. I've been working with them for years.

- Paul Randolph - Jan 26, 2023

Legacy Insurance in Childersburg is incredible. Agent Zack Lightsey is a Childersburg native and an incredible insurance agent. If you’re looking to be insured by people who truly care about you, your family, and your financial well-being , Legacy Insurance in Childersburg is where you need to be; and Zack Lightsey is the man you need to see.

- Brannon Forbus - Jan 25, 2023

Zack Lightsey has been my insurance agent for a couple of years now. Best I have ever dealt with, always helps me with any questions or concerns I have and is always quick to respond or call. Would definitely recommend!

- Ryan Strickland - Jan 25, 2023

Zach Lightsey is a friendly, personal and professional! Best rates across the board. Would recommend Zach to anyone. Zach is more than an agent; he’s a partner in assuring you the best peace of mind for your belongings.

- Walker Davis - Jan 25, 2023

Highly recommend Zack Lightsey over at legacy insurance in downtown childersburg for all your home or auto needs. Very professional staff who strive very hard to get you the cheapest but also the most beneficial insurance you will need to feel comfortable whether you’re at home or on the road! Let them give you a quote today!

- Zac Dunster - Jan 25, 2023

Honestly I do not know where to begin. Zack has not only been a life long friend of mine, but even a better insurance agent. I was troubled with what some would call absolute nightmares, seeing that my car was not only in a hail storm, but stolen as well. Not once did zack waiver from his job to help me along the way as he was dealing with these as a first for him as well. The situation both times were handled swiftly and promptly and I’m grateful for it. If there is ever any doubt on who should be your agent I hope that clarifies it for you.

- Tyler Sheppard - Jan 25, 2023

Great service, they always have quick responses to quotes or any questions I may have. I personally have dealt with Pam McGuire and she always gets back to be within a few minutes of any questions I have had. She's helped me to find the best rates on both personal and commercial auto insurance. Very easy to work with. I highly recommend them.

- Rena Turner - Jan 25, 2023

Zack jumped right on my request and were very responsive.

- SCL_101 - Dec 13, 2022

Frequently Asked Questions

FAQ's from customer experiences

How does Legacy Insurance help with comparing insurance coverage options?

Legacy Insurance agents review your current policies and needs, then provide multiple coverage options, explaining differences clearly to help you make informed decisions.

Can I get assistance with both personal and business insurance needs?

Yes, Legacy Insurance offers support for personal lines like auto and home, as well as commercial insurance, tailoring coverage to your specific requirements.

How responsive is Legacy Insurance when I have questions or need support?

Agents at Legacy Insurance are known for prompt and clear communication, often responding within hours to inquiries and providing ongoing assistance throughout the process.

Legacy Insurance | 814A Palmer Road, Madison AL 35758, United States