Zach Lightsey is a friendly, personal and professional! Best rates across the board. Would recommend Zach to anyone. Zach is more than an agent; he’s a partner in assuring you the best peace of mind for your belongings.
About Legacy Insurance
Legacy Insurance stands out as a trusted provider of comprehensive insurance solutions. With a team celebrated for their professionalism, quality, responsiveness, and value, they consistently prioritize the customer's best interest. Clients rave about the personalized attention and community involvement of agents like Matt Smith and Joe Mullins, who exemplify the company's commitment to service. Whether it's finding competitive pricing or offering more coverage for less, Legacy Insurance's attentive staff, including the highly recommended Jessica, ensures that every client receives exceptional care and significant savings. Their dedication to detail and responsiveness make them a top choice for insurance needs, with a reputation for making communities like Madison a better place to live.
Customer reviews
Showing 101–134 of 134 published reviews.
Highly recommend Zack Lightsey over at legacy insurance in downtown childersburg for all your home or auto needs. Very professional staff who strive very hard to get you the cheapest but also the most beneficial insurance you will need to feel comfortable whether you’re at home or on the road! Let them give you a quote today!
Honestly I do not know where to begin. Zack has not only been a life long friend of mine, but even a better insurance agent. I was troubled with what some would call absolute nightmares, seeing that my car was not only in a hail storm, but stolen as well. Not once did zack waiver from his job to help me along the way as he was dealing with these as a first for him as well. The situation both times were handled swiftly and promptly and I’m grateful for it. If there is ever any doubt on who should be your agent I hope that clarifies it for you.
Great service, they always have quick responses to quotes or any questions I may have. I personally have dealt with Pam McGuire and she always gets back to be within a few minutes of any questions I have had. She's helped me to find the best rates on both personal and commercial auto insurance. Very easy to work with. I highly recommend them.
Zack jumped right on my request and were very responsive.
Joe Bob is a fantastic resource for finding quality insurance at the right price, while also providing sound advice on coverage needs. He doesn't try to oversell, and makes sure you are protected according to your specific needs and situation. Highly recommend!
great service! jo bob whitt was incredibly helpful. thank you again!
Great prices and excellent service!
Prompt quote. Affordable. Great service.
Joe Mullins is always flawless in the way he works with me. I get the best advice and best bang for the buck with coverage. I have been working with him for almost 5 years now and I have not once been unsatisfied.
I called Legacy Insurance because my insurance kept increasing. I spoke with Zack and he provided me a quote very fast for the same coverage I had at a significantly cheaper price. Zack was very responsive and helpful through the process. I highly recommend giving him a call for your insurance needs!
Joe Bob Whitt did a great job helping me figure out the best policy to fit my needs!!
Joe Mullins did a great job of explaining options for our new build housing needs.
Pam is super helpful and very convenient. Always quick to return calls/emails and is always uplifting.
Positive: Professionalism, Quality, Responsiveness, Value Pam is always willing to assist with a smile on her face. Very professional an a pleasure to work with.
Positive: Professionalism, Quality, Responsiveness, Value We had Matt and Jess look at our policies from our old company. When they were finished we not only saved money, but increased coverages. walked us through the whole thing. We moved personal and business policies to Legacy. Honestly, 5 stars are not enough!
Positive: Professionalism, Quality, Responsiveness, Value Simply the BEST!!!
Jessica was friendly and professional. She answered all of my questions. Would recommend her for your insurance needs.
Positive: Professionalism, Quality, Responsiveness, Value
This team is knowledgeable and reliable, very helpful everytime I have a question or need assistance.
Jessica has been outstanding to work with. She goes above and beyond to help her clients. She is very responsive!
Jessica Smith is the absolute BEST in the world!
Positive: Professionalism, Quality, Responsiveness, Value. Matt Smith and Joe Mullins at Legacy Insurance in Madison AL have my homeowner and car insurance. They are a top notch team. I like having my insurance with people like Matt and Joe as they are very involved in the community making Madison a better place to live. Who better to support than your friends and neighbors. I can pick up the phone and call them anytime. They are always available and willing to help. Fantastic people, great service, competitive pricing. Highly recommend them for your insurance needs.
Excellent attention to detail. Very responsive. Jessica has taken care of my vehicle and homeowner insurance needs. She saved me several hundred dollars and increased my coverage.
Positive: Value
Positive: Professionalism, Quality, Responsiveness, Value They are the best in town! After being with another company for years and rates hiking I reached out to Jessica to switch. She hands down gave me a better rate with MORE coverage! If you’re looking for an insurance company this is the one! Legacy insurance is awesome! Check them out for your insurance coverage you won’t be disappointed.
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Quality, Responsiveness, Value A great experience. Will continue to use Legacy. Love the staff. Very responsive.
Positive: Professionalism, Quality, Responsiveness, Value Legacy immediately saved me significant money with equal or better coverage for my home and auto needs. They have been available and responsive whenever I have had a need arise. The customer service is unparalleled and they have my strongest recommendation for your insurance needs.
Positive: Professionalism, Quality, Responsiveness, Value EXCELLENT ATTENTION TO DETAIL. ATTENTIVE TO MARKET CHANGES
Home and Auto. Great rates and excellent service!
What we love most is that they would never offer anything they wouldn't use for themselves! Always the customers best interest at heart. Legacy Insurance for the win!!!
Frequently asked questions
How does Legacy Insurance help with comparing insurance coverage options?
Legacy Insurance agents review your current policies and needs, then provide multiple coverage options, explaining differences clearly to help you make informed decisions.
Can I get assistance with both personal and business insurance needs?
Yes, Legacy Insurance offers support for personal lines like auto and home, as well as commercial insurance, tailoring coverage to your specific requirements.
How responsive is Legacy Insurance when I have questions or need support?
Agents at Legacy Insurance are known for prompt and clear communication, often responding within hours to inquiries and providing ongoing assistance throughout the process.