Kranich's Jewelers

Star Score
Average 5.0 / 5
Reviews & Ratings 715
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REVIEW Kranich's Jewelers

The customer service was superb. They were very knowledgeable. I love this jewelry store.

- James Hart - Sep 26, 2023 - Reviewed on Google

Julie was so professional and easy to work with. She was able to help in a timely Fashion & was knowledgeable on the items I purchased.

- Jessica Maines - Sep 21, 2023 - Reviewed on Google

Very professional. Got everything organized for me and ready to go!

- J S - Sep 19, 2023 - Reviewed on Google

Always buy more then I should Everyone has been kind and helpful every time I visit their store.

- Tammy Schreiber - Sep 16, 2023 - Reviewed on Google

- Kayla Landis - Sep 16, 2023 - Reviewed on Google

Awesome and attentive staff! They were helpful with all questions I had.

- Ashley Kopp - Sep 16, 2023 - Reviewed on Google

- Brion Baker - Sep 16, 2023 - Reviewed on Google

My absolute favorite jewelry store. The associates are so friendly and so patient I never feel rushed or pressured. They take the time to explain things in detail and never get frustrated with my questions. A great selection and even better service. I travel 45 minutes just to use this store and will continue to do so.

- Kristy Baker - Sep 14, 2023 - Reviewed on Google

- Butch Ellis - Sep 10, 2023 - Reviewed on Google

Kranich's has been amazing with me and my fiance. When I came in for an engagement ring they were personable and so helpful. They helped me find the ring of my dreams so that I could ask my best friend to marry me (which I did at Disney World). I will recommend them to friends, and continue to use them for our jewelry needs in the future.

- Hunter Thomas - Sep 10, 2023 - Reviewed on Google

Bonnie was a pleasure to work with. Was very knowledgeable and answered all my questions

- Bethany Hardesty - Sep 09, 2023 - Reviewed on Google

- Bruce Massaro - Sep 08, 2023 - Reviewed on Google

Very professional and friendly service!

- Bryan Kostyrka - Sep 08, 2023 - Reviewed on Google

Great! Kranich’s let me know all the pieces I needed to bring in for inspection. Turns out, I had left some behind at home! They did a great job on the ones I did bring in! So I’ll be back!

- Lois Topper - Sep 07, 2023 - Reviewed on Google

- Bobby Hogue - Sep 02, 2023 - Reviewed on Google

I had an amazing experience with Kranich’s Jewelers. Monica who was my sales associate was outstanding to work with and always kept me in the loop as she worked to secure the watch I was looking for. A++ to the entire team and while I live in Pittsburgh I have decided that Kranich’s is worth the drive because of the staff and the service.

- Anthony Mosby - Aug 30, 2023 - Reviewed on Google

Lizabeth is wonderful. Takes her time
Asks a lot of good questions and never is pushy. Will keep me coming back to shop for wife and daughters

- Brian Mullin - Aug 30, 2023 - Reviewed on Google

Madi went above and beyond with finding replacement earring backs for earrings that I purchased elsewhere. She was so nice and it was nice to chat with her.

- Spencer Gavlock - Aug 29, 2023 - Reviewed on Google

Great service- took care of my new watch battery quickly. All staff very friendly and helpful!

- Rebecca Rabb - Aug 29, 2023 - Reviewed on Google

- Samantha Brummert - Aug 29, 2023 - Reviewed on Google

- William North - Aug 29, 2023 - Reviewed on Google

They were very helpful with my jewelry repair.

- Linda Bonness - Aug 28, 2023 - Reviewed on Google

They are friendly, easy to work with and extremely helpful!!!

- Karen Young - Aug 28, 2023 - Reviewed on Google

Have been going to Kranich's for almost 30 years. Great people. Made a few friends there in our time going. Always beautiful workmanship in the pieces. Highly recommend. Carole and Matt and Pam are wonderful to work with!! New friends made with new people working there. Had so much fun talking to Makenzie & Dave this time 😊 Thanks for the help n allowing me to see all the beautiful pieces

- Sandra Repko - Aug 28, 2023 - Reviewed on Google

Absolutely wonderful experience! Awesome staff!!

- Scott Dorian - Aug 25, 2023 - Reviewed on Google

Love this store!! The people are all so nice and always find what I’m looking for!

- Jennifer Sipes - Aug 22, 2023 - Reviewed on Google

Carrie is awesome great service

- Kathy Cooper - Aug 21, 2023 - Reviewed on Google

Awesome service and workmanship. Great place for fine jewelry items!

- Dwight Nelson - Aug 20, 2023 - Reviewed on Google

I only go to Kranich’s
Staff is amazing and it makes the wife happy
5 stars !

- Jeff Cernic - Aug 17, 2023 - Reviewed on Google

- Jaime Shustrick - Aug 17, 2023 - Reviewed on Google

- Elias Hanwell - Aug 16, 2023 - Reviewed on Google

Mike was great help

- mohammad Alkayem - Aug 16, 2023 - Reviewed on Google

- Michele Greene - Aug 15, 2023 - Reviewed on Google

Wonderful experience! Sales people helped me with everything I needed, offering advice but not at all pushy. Just great and so friendly, too!

- Terry Albright - Aug 12, 2023 - Reviewed on Google

Timely, beautiful workmanship (I had a ring resized and repointed), friendly service!

- Susan So - Aug 09, 2023 - Reviewed on Google

- Devon Berkebile - Aug 07, 2023 - Reviewed on Google

- Zach - Aug 05, 2023 - Reviewed on Google

I found the folks to be helpful and personable. I have bought several pieces from them, had appraisals done and have “sold” some old jewelry.

- Alexandra Lee - Aug 02, 2023 - Reviewed on Google

Kranich’s is the only place that I buy jewelry from. Our sales person is always so pleasant, from the second that they see we’re in the store, they are attentive, and eager to show us anything that we want to see.

- John Roller - Aug 01, 2023 - Reviewed on Google

Needed sizing of one of my favorite rings. Beautiful job. The ring looked brand new and they also cleaned another similar ring that I wear on the same hand - cleaning done in minutes. I will always use Kranich’s as my jeweler.

- luanne beers - Jul 28, 2023 - Reviewed on Google

Thank you, Kailey, for your amazing genius of taking some of my existing jewelry pieces and reimagining them in new and beautiful ways! Thank you so much!!

- Cathy Hunt - Jul 28, 2023 - Reviewed on Google

The staff at Kranich’s were so nice and helpful. During my visit they made calls to numerous manufacturers on my behalf in search of the perfect wedding band. They even offered a discount since I mentioned I worked at Conemaugh, and cleaned my engagement ring for me while I was shopping. I would absolutely buy from Kranich’s again!

- Molly O'Neil - Jul 26, 2023 - Reviewed on Google

- Nathan Zehner - Jul 26, 2023 - Reviewed on Google

They were attentive and helpful with everything that I asked them to do

- Jamie Campbell - Jul 26, 2023 - Reviewed on Google

Best jeweler! They always take time and make every purchase a wonderful experience.

- K Lhota - Jul 25, 2023 - Reviewed on Google

- Della Werner - Jul 24, 2023 - Reviewed on Google

Anytime I need anything, I go to Carole. She always goes above and beyond to make all of my wishes come true! Very trustworthy, hard working and dedicated, She always does everything she can to make sure every experience in Kranich's is nothing less than an enjoyable one!

- Samantha Ressler - Jul 24, 2023 - Reviewed on Google

- FaluKash Patel - Jul 24, 2023 - Reviewed on Google

The staff are professional, and obviously have a lot of experience. They cleaned my jewelry while I was at the store. The repair on my ring was done beautifully.

- Heidi Friery - Jul 21, 2023 - Reviewed on Google

- Keith Driftmier - Jul 21, 2023 - Reviewed on Google

Knowledgeable friendly associates large inventory definately recommend

- Doris Hawkins - Jul 21, 2023 - Reviewed on Google

The girl who waited on me is always fantastic. Don’t remember name but have always dealt with her. Very professional! I seek her out when I enter your store.

- Pugh Terry - Jul 20, 2023 - Reviewed on Google

- tls0584 - Jul 20, 2023 - Reviewed on Google

Very helpful and dedicated to help me find what I was looking for
Would recommend this business

- Dave King - Jul 20, 2023 - Reviewed on Google

The sales people at Kranich's are awesome!!!!! Amanda was great .All I had to do is tell her what I wanted and she got me exactly what I was looking for . Mark is great too he also found me what I was looking for !!!

- Michael Hillard - Jul 17, 2023 - Reviewed on Google

- Kimberly Spade - Jul 17, 2023 - Reviewed on Google

Friendly staff. Had a ring repaired and a battery replaced in my watch. Great work.

- Sandra Lafferty - Jul 17, 2023 - Reviewed on Google

Excellent service. Helpful kind people.

- Doug Dill - Jul 14, 2023 - Reviewed on Google

Had a great experience working with Carole and Stephanie! They asked questions and wanted to help me select the best choice!

- Andrew Miller - Jul 12, 2023 - Reviewed on Google

Ben and Missy were amazing, I had an issue with my ring from a previous worker and was very upset. They fixed the issue and were more than accommodating. I'm so thankful for them!

- Dana Harris - Jul 12, 2023 - Reviewed on Google

I was greeted very quickly, all my questions were answered. All the employees were very helpful and friendly.

- Bob Matera - Jul 12, 2023 - Reviewed on Google

Stephanie & Carol are amazing! So sweet and helpful! Their my Kranich girls, I will be looking for them on my future visits!! Thanks ladies!

- Breann Barbus - Jul 11, 2023 - Reviewed on Google

- Sharon Sabo - Jul 10, 2023 - Reviewed on Google

The girls here are always amazing. Stephanie and Missy were great with helping my fiancé and I pick out our wedding bands. We will absolutely keep going here. Thanks again girls for the great service.

- Travis Sossong - Jul 10, 2023 - Reviewed on Facebook

I had a wonderful experience buying my first luxury watch from Kranich's. I initially meet with Mark when I went into the store to try on the watch(es) I was interested in. Ended up putting myself on the registry for 2 of them. I was able to have some back and forth communication with Stephanie about these watches/my interests in them. She was great! I received a call about 5 months later and when the caller ID showed Kranich's Jewelry I had a huge smile on my face. Monica notified that one of my watches I was interested in was available and I couldn't say no. I just picked it up and Monica was great/very nice. A great experience overall and looking forward to this experience again in the future. Thanks!

- Jason M. - Jul 06, 2023 - Reviewed on Yelp

- John Mazey - Jul 04, 2023 - Reviewed on Google

Very nice shopping experience and I was able to get my ring sized better with a ring guard. Thank you!!

- Patty Conroy - Jul 03, 2023 - Reviewed on Google

- Drew Binkley - Jul 03, 2023 - Reviewed on Google

My first time there and definitely not my last friendly sales people there was a good experience I definitely recommend a friend or two

- Patrece Deeds - Jun 29, 2023 - Reviewed on Google

Good people and very kind

- Kenny S - Jun 29, 2023 - Reviewed on Google

Dave our sales rep was very helpful and I was extremely pleased how beautiful my ring looked after it was cleaned up

- Brenda Molnar - Jun 29, 2023 - Reviewed on Google

Love Kranichs! Wonderful experience & great people!

- Heather Orient - Jun 28, 2023 - Reviewed on Google

This was my first time in this store,and everyone was friendly and very helpful, and my ring looked fantastic when it was done.

- Tara Kent - Jun 27, 2023 - Reviewed on Google

- John Romano - Jun 27, 2023 - Reviewed on Google

Always a Pleasure to visit and we enjoy the entire team. We picked up our wedding rings after a cleaning and did they ever Glow! Love that Simon G case, too:)

- Kimberly A Braun - Jun 26, 2023 - Reviewed on Google

- Linda Blough - Jun 21, 2023 - Reviewed on Google

- scott stevens - Jun 21, 2023 - Reviewed on Google

Staff took their time and worked with me on selecting the best options for my purchases. They were polite, knowlegable, professional and were focused on me and my needs while there. Thanks for great customer service!

- William Brumbaugh - Jun 20, 2023 - Reviewed on Google

- Kristy Baker - Jun 16, 2023 - Reviewed on Google

The sales person did a great job in helping me choose . Showed her what i wanted and very close to what i got

- Mike K - Jun 16, 2023 - Reviewed on Google

Customer service and satisfaction is always 110% at Kranich's

- Lisa Murray - Jun 16, 2023 - Reviewed on Google

Amazing experience purchasing a gorgeous Rolex!

- Joe Wirbick - Jun 15, 2023 - Reviewed on Google

Very nice and helpful and wonderful

- Neil Preston - Jun 15, 2023 - Reviewed on Google

Everyone was kind and friendly, lovely jewelry

- DEBORAH STAYER - Jun 14, 2023 - Reviewed on Google

Promptly ordered the Tissot watch I was searching everywhere for! Very kind and helpful staff.

- Braden Coffman - Jun 14, 2023 - Reviewed on Google

Personal, subservient, classy and knowledgeable would be a fairly accurate assessment !

- James Owens - Jun 14, 2023 - Reviewed on Google

A++ , Received help as soon as we walked in the door. Explained everything and made it an easy day picking out wedding bands.

- Rob Earnest - Jun 13, 2023 - Reviewed on Google

I wasn’t sure what I was looking for at first. I was given great guidance and information very honest and pleasant. I was given a walk through and shown what would be in my range we found a perfect ring the whole experience was exceptional I will be going back again for sure.

- Ryan Ling - Jun 13, 2023 - Reviewed on Google

Maddie helped us quickly find the perfect ring we were looking for. All the staff we spoke with were friendly and helpful.

- Ashley Pallone - Jun 12, 2023 - Reviewed on Facebook

Welcoming atmosphere, tremendous selection, outstanding professionals who really know the business, extremely helpful, not pushy at all. Just good folks who are there to help you as you need.

I recommend anyone looking at a jewelry purchase check out Kranich’s first!

- Paul Erb - Jun 08, 2023 - Reviewed on Google

The woman that waited on me, was very patient with me, I was undesided as to what I wanted. She gave me plenty of time ⌚ so I could look through the catalog. She was extremely helpful, and pleasant. If I want any other jewelery, I will definitely go back to Kranicks Jewelers.

- Ellie - Jun 06, 2023 - Reviewed on Google

Very friendly and helpful

- Tom Fouse - Jun 06, 2023 - Reviewed on Google

Staff helped out a lot with any questions we had. Worked out the pricing with us instead of blowing us off. Very friendly as well.

- michael lazor - Jun 06, 2023 - Reviewed on Google

Jackson was very knowledgeable about watches, he shared Information with us about the brands, how they were made, and seemed to really get what our so. Was looking for.

- Lynda Ray - Jun 05, 2023 - Reviewed on Google

Shane was professional without being pushy. Estate jewelry was good. Earrings are very lovely. Thank you.

- Dwight Underhill - Jun 02, 2023 - Reviewed on Google

Thank you to Kranich Jewelers for helping me find my dream watch. Monica was a pleasure to work with very kind lady

- Adam Telegraphis - Jun 01, 2023 - Reviewed on Google

Excellent customer service.

- Daoud Esteves - Jun 01, 2023 - Reviewed on Google

Dave was super helpful and friendly. I am beyond pleased with the service I recieved as a first time customer