BUSINESS REVIEWS

J&K Property Management Group, LLC

704C City Center Blvd, Newport News, VA, 23606, United States

About J&K Property Management Group, LLC

J&K Property Management Group, LLC, based in Newport News, is a highly regarded firm specializing in rental property management. Praised for their efficiency, they swiftly fill vacancies with reliable tenants and ensure smooth transitions. Clients appreciate the straightforward and affordable fee structure, as well as the team's proactive approach to maintenance and communication. Tenants commend J&K for their friendly, professional service and responsiveness to needs, making the rental experience stress-free. Although an online payment portal is desired, the overall sentiment is one of satisfaction and trust in J&K's ability to manage properties with expertise and care.

Customer reviews

Showing 1–50 of 50 published reviews.

Google

Amazing property manager! Keeps me up to date on everything! I would highly recommend J&K to anyone!

Google

I’ve had a great time at my place. It’s been over a year already.Very Understanding

Google

Positive: Professionalism, Quality, Responsiveness, Value Mrs Jackie is so wonderful been here for 2 years anytime I have any type of issue with my rental property her and her team have always been on top of it ASAP highly recommend j&k property Management anytime

Google

Positive: Value I've been with this Management for almost 6 years now. I'm happy to have a Tenet relationship with Mrs Jackie, she gets straight to the point. Anything I need fixed or have concerns about she gets back to me with no problem! Thank you for the understanding even threw the Pandemic 😊

Google

Positive: Professionalism, Responsiveness Very communicative and friendly staff! Definitely will recommend them to my friends and family.

Google

Positive: Professionalism

Google

Positive: Professionalism, Quality I really enjoy renting with j.k they are really good people to work with I'm looking forward to working with you all next year.. Miss Jackie is the best

Google

Jackie is the best.... Helped me when I needed to move asap. Always there for maintenance, always professional. Never have giving me or my family any problems. Even threw pandemic she was understanding. Very good realty company. I have had a few slum lords, so I know how it feels to be mistreated or over charged for rental fees. She has never done that to my family

Google

Positive: Professionalism, Quality, Responsiveness, Value (Jackie and Kevin) J&K Property Management Group, LLC is best of the best. I've been working with several Property Management company before but I finally find my final destination with J&K for almost 7 years. J&K, Jackie is the point you can trust, smooth services and especially responsive. She answers the call or your contact point right away. The transaction are clean and clear. No hiding fee and/or telling you around, around and around like other company. This is a pretty good way she has been built Loyalty customer. We, myself and my family has more than 10 properties that she currently manage for. Appreciate all of your help, support, friendly and professional services Jackie!

Google

Positive: Professionalism, Quality, Responsiveness, Value

Google

Positive: Professionalism

Google

Positive: Professionalism, Quality, Responsiveness

Google

Positive: Responsiveness

Google

Positive: Professionalism, Responsiveness

Google

Positive: Professionalism, Quality, Responsiveness, Value

Google

Positive: Professionalism, Quality, Responsiveness

Google

Positive: Responsiveness, Value

Google

Positive: Professionalism, Quality, Responsiveness, Value I have been using them for a few years. Best decision I made. Trustworthy! Worth the piece of mind!!

Google

Positive: Professionalism, Quality, Responsiveness, Value I have not had any problems with the agency.

Google

Positive: Professionalism I been with them for going on 2 years I have no complaints

Google

Positive: Professionalism, Quality, Responsiveness, Value. I started using J&K management this year to manage a property for me. It was becoming difficult for me since I live out of town. Jackie is always super helpful and very timely in her response. She found a high quality tenant for me more quickly than I could utilizing background checks. Wish I had found her years ago! Highly recommend if you are looking for a property manager.

Google

Positive: Professionalism, Responsiveness, Value Jackie made every stage of the process easy and professional. From application to the move in date. But what I appreciate the most is whenever I’ve had an issue she was prompt in responding and getting the issue resolved.

Google

I've been working with this management company for 5 years. They are very swift in taking care of any matters that may come up with my property.

Google

Positive: Quality, Responsiveness J&K Property has been managing my home for the past five years, and I am very satisfied their efforts. They respond very quickly to my tenants concerns, and keep me up to date on repairs and upkeep.

Google

Positive: Professionalism, Quality, Responsiveness, Value I left my property in their hands in 2014 and I’ve never had an issue with the property this management company couldn’t solve. I would recommend to anyone with hesitation.

Google

Positive: Professionalism, Responsiveness

Google

Positive: Professionalism, Responsiveness They are Professional,and very responsible when I call to have anything taken care of they have a quick response to take care of the problem. Great company

Google

Positive: Professionalism I really enjoy renting with j.k they are really good people to work with I'm looking forward to working with you all next year..

Google

Positive: Professionalism, Quality, Responsiveness, Value I have been leasing with this management company for 4 years and they have always responded promptly whenever there was a problem always professional will continue to work with them as long as I am leasing.

Google

Positive: Professionalism, Quality, Responsiveness They are very nice and respond promptly to any of my messages for repairs

Google

Positive: Professionalism, Responsiveness

Google

J&K Property Management has made having a rental home in a different state easy and stress free. They are great at communicating and very quick to address issues. When maintenance is needed, they are quick to get quotes and arrange the necessary repairs. I have never had to worry about getting my rent or statements every month. They are the best, and I would highly recommend to anyone looking for a great team to manage their rental property.

Google

J&K property management got me into my new home in no time. They work with you as far as being flexible and sensitive too your daily schedule when it comes to payments and key pick ups. Highly responsive. 5 stars!!!

Google

I've rented from J & K for 7 years now in the same house and its been a great relationship with them. They are willing to work with you when you need something done to the house. It was an easy process at the beginning to get into the house. Would rent from them again in the future.

Google

They are very professional and easy to work with.

Google

Jackie has always been quick to respond to any questions, requests or concerns I’ve had regarding our property. She has managed our property for numerous years and has always done an outstanding job of taking care of it and keeping me posted on anything that may come up. I highly recommend her and her company to handle your property needs.

Google

J&K Property Management provides outstanding services! They found a tenant for my property that has stayed in the unit long term, taken excellent care of the property, and never payed late. J&K is quick to let me know of any maintenance issues and to have a qualified person available to make repairs at a reasonable price. I have used other management companies in the past and they all fail in comparison. Thank you J&!K, you're the best!

Google

Great company to rent from quick responses and very understanding. I am a single mother that works as well I was super excited to be approved for my place. I plan to continue to rent with them in the future.

Google

J & K Probably Management is a wonderful group to rent from! They always respond quickly to any needs that arise with my townhouse and everyone is so friendly. I highly recommend renting with them!

Google

I wish the property management had some sort of online portal set up. It’s a pain to have to drive all the way to the building in Newport News every month just to pay the rent. But our property manager is quick to reply to requests, even on weekends, and is always very helpful. Our only complaint is the lack of ways to pay rent.

Google

We love working with J&K Property Management! We moved out of the Virginia Beach area in 2013, and were lucky to find Jackie. We were a bit hesitant about renting our house out, knowing we wouldnt be back in the area, but weren't in a position to sell. Working with Jackie has made having a rental very eas, and we plan to continue working with her as long as she'll let us! She had a tenant in our house remarkably fast, and has managed extremely fast replacement when a tenant leaves. Communication is prompt and when needed, she stays on top of maintenance issues, and her fee is straight forward and affordable. Highly recommend J & K Property Management to anyone who needs a property manager!

Google

Jackie has been managing my rentals for more than 7 years. She is professional and helpful. She responses to my concerns timely. Highly recommended.

Google

I've been living on one of their properties for over a year now. The price is fair and affordable. They will work with you within reason and have done their best to address my concerns in a timely manner.

Google

Very easy process and very nice people Jacky was very helpful and the process to get me in the apartment was quick. Jacky is the best . Thanks

Google

I'm so pleased with how this process went. From the viewing of the property to the signing of the lease, every interaction with J&K was timely, friendly and professional. Thanks for such a great experience!

Google

J & K have been managing my property for a number of years now. Before they took over I was in the red and stressed out. In the black now and stress free

Frequently asked questions

How does J&K Property Management Group communicate with tenants and property owners?

J&K Property Management Group maintains regular communication by providing timely updates on property matters and responding promptly to inquiries and maintenance requests.

What is the process for handling maintenance and repair issues?

The company responds quickly to maintenance requests, obtains quotes, and arranges necessary repairs efficiently to ensure properties are well maintained.

Does J&K Property Management offer flexible payment options for rent?

Currently, rent payments require in-person delivery, as there is no online payment portal available, which some tenants find inconvenient.