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BUSINESS REVIEWS

High Efficiency Cooling & Heating Inc.

570 Alden Rd. Unit 3, Markham, ON, L3R8N5, Canada

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About High Efficiency Cooling & Heating Inc.

High Efficiency Cooling & Heating Inc., based in Markham, is a trusted provider of HVAC services, renowned for their professional and knowledgeable technicians like Jason and Harry Yan. Praised for their honest advice and efficient maintenance work, they offer cost-effective solutions and valuable tips for system upkeep. Whether it's a routine tune-up or a full system installation, their team, including experts like Charton and Peter, ensures customer satisfaction with thorough follow-ups and clear explanations. Their commitment to quality service and competitive pricing makes them a go-to for all heating and cooling needs.


Customer reviews

Showing 351–400 of 1,648 published reviews.

Google

The technician -Liam knows his job well and explained every steps he did. Very knowledgeable! Thank you.

Roet CJul 10, 2024
Google

Harry came and look at few issues I was having and was able to fix them quickly. He knew everything about my furnace and also provided very good advice.

Gehan KJun 29, 2024
Google

Excellent service, salesman and good prices.

Maged faragJun 28, 2024
Google

The technician was very knowledgable and pleasant to talk to. Very satisfied with his service.

James WongJun 28, 2024
Google

The technician -Liam knows his job well and explained every steps he did. Very knowledgeable! Thank you.

Roet CJun 28, 2024
Google

Quick and on time. Very knowledgeable.

Edward NgJun 25, 2024
Google

Air conditioner was not cooling satisfactory. The service technician Harry was polite, careful, explained options, not pushy. Did the work efficiently and took the time to confirm all is working as it should. I took on some risk by adding refrigerant to a system with a leak but believe it was the best option. Time will tell. In any case am very satisfied with the service.

Len LippJun 25, 2024
Google

We could not recommend this great company more. Ali came to help us with furnace that was turned off by a tech from another service provider who came that same morning, claiming that the furnace is dangerously out of order and we should buy new one. He came from a company from which we bought the Carrier furnace 10 years earlier and which was serviced every year with no issues. We thought it an inaccurate suggestion and sought second opinion. Carrier assured us that our factory warranty is a lifelong one, will expire in 2051(!) and gave us names of several associated companies in our area. We called High Efficiency Cooling & Heating and are we happy that we did that! Ali came promptly (the same afternoon), examined the furnace and found disconnected wire, tube and a faulty fuse! After repairing and replacing what had to be done, he then checked everything, found it running well and we had heat! We cannot praise Ali, the company and its staff more. They provided us with honest, prompt, efficient, knowledgeable and conscientious service. We shall always call them for any service. Thank you, High Efficiency Cooling & Heating Inc.

Marie AttardJun 25, 2024
Google

I was very impressed by their service and kindness. Especially, Richard who came to my home for the service was very professional. And, his advice was very helpful!

Jin Hoo ParkJun 24, 2024
Google

Excellent service!

Jovial SiJun 22, 2024
Google

dong jiaoJun 21, 2024
Google

Liam precisely diagnosed the issue and fixed it on spot. A perfect job done in no time when I needed it the most. Thanks a lot!

Simon DaiJun 20, 2024
Google

Thank you High Efficiency Heating for the prompt service call. The service technician did a very thorough inspection and explained what are next steps were. I highly recommend this company.

Bruce RossiterJun 19, 2024
Google

The technician is very patience and responsible.

I ZhangJun 17, 2024
Google

Hercules DrakopoulosJun 14, 2024
Google

James LiaoJun 13, 2024
Google

my Sales rep Jamie and technician Harpreet are both very knowledgable in the AC product and system, Jamie was very helpful on helping me to determine what is suitable for my housewith the consideration of pricing and compatibility of the product. Harpreet performed a smooth installation of the unit. overall they are both very easy to work with and very helpful in cooling your home. highly recommend.

Jun HuiJun 01, 2024
Google

We have an annual service contract with High Efficiency. This year, they reached out to us early to ensure that we would be serviced in time for winter during Covid. The technician as always was on-time, friendly and helpful. We continue to be very satisfied with this company and we recommend them highly. Update for 2022: Harry showed up on time, and did the annual maintenance on our AC. He allowed me to ask questions, and i learned some new things. Thanks!

Martin HubelMay 31, 2024
Google

HEC&H responded quickly to my request for an appointment. Liam who serviced us was thorough and was happy to answer any questions I had on what he was doing to handle the repairs to our AC. Great service this time and every time I've called them in the past.

Richard McGuffMay 30, 2024
HomeStars

Service was quick and efficient, the technician arrived on time, was polite and answered all my questions,

Private UserMay 29, 2024
Google

I had an existing A/C unit that did not function after the installation of my new furnace by another company. Since my A/C unit was installed 8 years ago by this company, I contacted them and they promptly came to address my issue. The technician (I believe he is called Harry?) fixed the problem and now my A/C is running OK again. Great job! Definitely recommend this company for their great heating/cooling services.

John ChangMay 27, 2024
Google

Rana is very knowledgeable and thorough on his work. Keep-up the good job!

Alex FrialdeMay 27, 2024
Google

Very good service. Satisfied!

James ZhuMay 27, 2024
Google

High Efficiency Cooling & Heating is the best! I called today with a query about alerts I was receiving on my Ecobee. Harry was there within a few hours, checked things out, addressed the issue, alleviated my concern, & provided very clear & helpful explanations. Thank you Harry!!!

Mary LouMay 21, 2024
Google

Chartan did an outstanding job of providing all the details for furnace and ac options, performance of each type that made our decision all that easier. He and his Team arrived on time for each meeting and installation time. The install team was very efficient and clean. I believe Chartan gave us the best price when comparing other estimates from other Vendors. I would highly recommend to others interested in updating their HVAC system. to go with High Efficiency Cooling & Heating Inc. We are very pleased with our decision to go your Team. - Morris

Morris CalauttiMay 17, 2024
HomeStars

Liam the technician came to do the AC maintenance service. He was super to talk to. He did the AC maintenance and cleared the condenser in a timely manner. He checked the condenser pressure and ensured the pressure was ok before he left.

Sheila WingMay 16, 2024
Google

Professional customer service; we have had very positive experiences with the quality of work.

Natalie MathewsMay 09, 2024
HomeStars

Liam did a great job, very knowledgeable and professional. This is a part of the yearly service membership.

Larry MorrisMay 07, 2024
HomeStars

Rana was fantastic! He remembered doing our furnace service and thermostat installation. He was very thorough with his service and explanations of what he was doing. Rana was efficient, on time, and appeared to be a very happy employee.

Private UserMay 07, 2024
Google

Kintul PatelMay 06, 2024
Google

Rana Was extremely trained and sincere professional. Solved the problem by using all basics and fixed the issue with air conditioner. I would recommend him anytime if some one needs problem solving with HVAC unit

Milind NeneMay 05, 2024
Google

The technician’ very nice and his skill so good

Bin LongMay 04, 2024
Google

Harry was very professional. He gave me a very detail explanation on what are the causes of my issues and how to prevent it in the future.

Ho ClintonMay 03, 2024
Google

I had my A/C maintenance by Rana today. He is very professional and helpful. Looking forward for his service again.

bob chauMay 02, 2024
Google

Used for two years now. Great service and fast response

Samuel ChanApr 29, 2024
Google

Harry is an excellent, professional, knowledgeable technician. Very patient, detail orientated. Strongly recommend.

Helen CaoApr 25, 2024
Google

I had my A/C unit maintenance done by Harry. He was very knowledgeable , efficient and took extra time to give me lots of advice. He was friendly and helpful. This is the third time I’ve used this company’s service and they never disappoint. Highly recommend.

Chokey TseringApr 24, 2024
Google

Lawrence ManteApr 23, 2024
Google

People were nice, helpful and knowledgeable. The communication was good and prompt. Definitely recommended.

Robert LiApr 18, 2024
Google

Xinyi DongApr 15, 2024
Google

Excellent job fixing my Heat/AC unit by Rana !

winter summerApr 12, 2024
Google

I have used this company's services for many years and have always been completely satisfied with the service provided. The servicemen have always been courteous and friendly beyond expectation. The gentleman who came yesterday was not only polite and knowledgeable he actually grabbed a rag and helped me clean water off my wood floor when I spilled a full glass of water on the floor. I had moved too quickly to get up when he asked me where to find the thermostat. It was in no way his doing but he still felt impelled to help me. Having a bad hip and difficulty with mobility this gesture was more than appreciated. I have always had great experiences with this company and am sure you will too because their service providers are carefully chosen for these skills on top of their abilities!

Doris BauerApr 02, 2024
Google

margaret xuApr 01, 2024
Google

I wasn’t sure what was wrong with my furnace, as it was making a grinding noise every time it started up. Liam arrived on time and was able to diagnose the issue shortly after arrival. Not long after he was able to fix the issue. He was very professional and gave me some good tips on my furnace’s condition. This is the second time I’ve used High Efficiency and will be using them again if I have any issues.

Mark R.Mar 30, 2024
Google

Harry so professional!

Sherry ChingMar 25, 2024
Google

技术人员非常详细的向我们说明了热泵的使用方法和如何设置必要的参数,细致耐心。技术人员懂得很多,每个问题都能讲得非常清楚。

???StanMar 21, 2024
Google

Monica leeMar 20, 2024
Google

HEC&H installed a Heat Pump in place of my existing 20 yr old air condition connected through my furnance. They did a reasonable job were on time and cleaned up after. Harpreet was polite and explained the install and steps well. Communication from the office was missed on detail regarding the Heat pump model being different but was later clarified and Harry the service tech who did a follow-up visit on my request for some minor noise was also very polite and helpful explaining the issue. I like that they have customers available and connected via text and always responsive.

fuad ahmedMar 16, 2024
Google

Professional staff, appreciate.

donald liMar 15, 2024
Google

Richard did a great job servicing our furnace. He was very friendly, professional and knowledgeable answering all my questions related to the furnace and A/C. He was very honest and did not try to push me into buying anything despite the old age of the furnace which otherwise works well. Great service from ‘High Efficiency Cooling & Heating Inc.’ company which I highly recommend!

Ovidiu IrimiaMar 12, 2024

Frequently asked questions

What types of HVAC systems does High Efficiency Cooling & Heating Inc. service and install?

They service and install various HVAC systems including air conditioners, furnaces, heat pumps, humidifiers, smart thermostats, and PTAC units.

How does the company handle scheduling and technician arrival times?

The company is noted for prompt scheduling and technicians arriving on time, often providing advance notifications or reminders before appointments.

What can customers expect during a service or repair visit?

Technicians perform thorough diagnostics, clearly explain issues and solutions, work efficiently and professionally, and maintain respectful communication while keeping the work area clean.