Both technicians were very polite... answered all my concerns/questions, and gave me info on new systems. I would recommend this company for a peace of mind.
About Heatspan
Heatspan, nestled in the heart of Brooklyn, has garnered a sterling reputation for its exceptional heating services. Esteemed for their professionalism and punctuality, Heatspan's team, led by knowledgeable technicians like Lou, ensures that every heating issue is resolved with utmost efficiency and quality. Their commitment to customer satisfaction shines through in their responsive service, with rapid turnarounds on emergency repairs, such as same-day water heater replacements. Clients rave about the courteous and informative nature of the service reps, who not only fix problems swiftly but also offer valuable protection plans. Heatspan's dedication to excellence extends to their installation work, where they prioritize safety, cleanliness, and adherence to social distancing protocols. With glowing recommendations, Heatspan stands as a trusted provider for all heating needs in Brooklyn.
Customer reviews
Showing 101–150 of 209 published reviews.
Always happy with their service . The technicians are all very polite, knowledgeable & explain everything .
Mr. Louis was professional,courteous and knowledgeable about his line of work. He made us aware of some preventive work could be done for safety issues.
the workers are professional courteous
Maintenance was very well done by a professional from Heatspan.
They texted me when they were on there way and when they arrived they were very professional They Inspected the Furnace and The Hot Water Tank they said everything was running great and I thanked them I was very satisfied with there work.
Heatspan staffs are very professional and reliable.
Came early, very polite, went straight to work and cleaned up after themselves .
Technicians are very professional, knowledgeable and helpful.
The young man that came was very good and very nice.
Always happy with their service . The technicians are all very polite, knowledgeable & explain everything .
Professional, polite, on time. Great service.
Response was great, even though it was a holiday the day prior. Their service is fantastic!!
Fast, professional, reliable service. Thank you
Good job !!! Always on time for service.
Polite, professional, knowledgeable. Explained everything & answered all my questions.
Polite, professional, knowledgeable. Explained everything & answered all my questions.
Very professional
Came to inspect our furnace which they found to be in good condition but made us aware of some preventative work we could do to extend the life of both our furnace and boiler. We're professional, on time and very communicative. They explained to me what work they were doing, how long it would take and answered all my questions. They did a fantastic job and would rec them to anyone for their hvac needs.
I am satisfied with the service that's the way to do business
Serviceman was polite and professional arrived early performed good job.
Excellent prompt service. Very professional and gave me peace of mind that my heat system is running well.
They came the next morning and staying the the issue was fixed. Great for service.
Very professional, ontime and knowledgeable. I know my jobs were difficult and time consuming. You guys handled it with such ease and experience. Always making sure the job is done correctly without no issues. I appreciate you guys , Thank you.
My experience with heatspan was phenomenal.First there was Frank who diagnosed my problem.Then came Serge and Nigel who did an exceptional job at replacing all my return lines as well as flushing my system.They got my boiler back on track so I can sleep with a peace of mind.Im thankful.
All the teches that was involved in my project was about the business of installing the new furnace. Thanks
The technician was polite and professional. He performed a thorough assessment. Will definitely use again. Thanks!
Great job
Everyone at Heatspan is very knowledgeable, friendly and always explaining things so I can understand.
The techs provided excellent service and was very through with there inspection
Thorough clean up. Professional. Glad to be back with Heatspan.
Serviceman was polite and professional, answers all questions understandably. Cleaned and checked boiler working well. Arrived at good time, did not have to wait all day.
The tech was very knowledgeable and helpful. Give that guy a rise. Because he went to work.
I am the customer for many years and very happy with the service. The only problem I have with the company is scheduling, very inconvenient to wait a whole day for service. Hope to see better scheduling next time.
Polite, professional, knowledgeable. Explained everything & answered all my questions.
The service men Nigel and Mohammed were very knowledgeable about their line of work. They answered all of my questions in a professional manner. They were very thorough with the actual job. The charge however is a bit pricey. They will attempt to work with you concerning the final cost.
Serviceman arrived early for all day appointment. Polite and professional, answers all questions understandably.
Polite, professional, knowledgeable. Explained everything & answered all my questions.
Maintenance was very well done by a professional from Heatspan.
On time! Professional! Good attitude! Would definitely recommend this service
The Heatspan team is always so lovely and helpful! They keep my heating and water systems tip top! Thank you!!
Positive: Professionalism, Value Great experience Service: Heating system maintenance
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Serviceman arrived on time for same day request. He explained why new boiler was making banging noise and fully explained how and when to empty water which installers didn't explain. Polite and professional. Services: Heating system repair, Heating system installation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Polite, professional, knowledgeable. Explained everything & answered all my questions. Services: Heating system maintenance, HVAC system maintenance
Service: Heating system installation Positive: Professionalism, Punctuality, Quality
Frequently asked questions
How punctual are Heatspan technicians for scheduled appointments?
Heatspan technicians consistently arrive on time or early for scheduled appointments and often notify customers when they are on their way.
What can I expect from a Heatspan technician during a service visit?
Technicians are professional, polite, knowledgeable, and take time to explain their work and answer questions clearly.
Does Heatspan clean up after completing maintenance or repairs?
Yes, technicians efficiently complete their work and ensure the area is cleaned and left tidy after service.