Grand Rapids Heating & Cooling

Star Score
Average 4.9 / 5
Reviews & Ratings 22
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REVIEW Grand Rapids Heating & Cooling

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Amazing job!!! Super honest, and straight forward. Was an easy experience and made everything wonderful! Thanks 🤙🏽🤙🏽🤙🏽
Services: Installation, Install AC

- David Vol - May 06, 2022 - Reviewed on Google

Did a great job, friendly, and almost half the price as some other "value" hvac bids I got. Also gave me a year supply of filters! Thanks Travis!

- Spencer Haven - May 10, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

- Alex Bott - May 10, 2021 - Reviewed on Google

Grand Rapids Heating and Cooling were able to come out that afternoon after realizing I had no heat that morning. Birds over time decided to use my vents as nesting place. They were able to remove the nest and put a vent covered. Great customer service.

- Shannon Butterson - May 10, 2021 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Easy to schedule appointment. technician was punctual, courteous, and repaired everything very quickly. He answered all my questions and I felt the service fee was very reasonable. I Could not be happier with the results 👍

- jacob galey - Feb 17, 2021 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Travis did a great job! Polite, neat and helpful. He went the extra mile when the part he replaced didn't fix the problem. Gave us a good deal on replacement hot water heater. Would definitely recommend and will use in the future.

- Dawn Greer - Feb 05, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness

GR Heating and Cooling were easy to work with. They did great work at a fair price. I'd use them again.

- Gregory Hatcher - Jan 19, 2021 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Awesome !! I highly recommend using grand Rapids heating and cooling ! Thanks again Travis fantastic job !!

- Dave Nota - Jan 13, 2021 - Reviewed on Google

Recently our 16 year old combination boiler and water heater malfunctioned and I was sure that we were looking at least a couple thousand dollar replacement bill.
On the strong recommendation of a close friend I called Grand Rapids Htg & Cooling. Travis came out and quickly diagnosed a relatively simple issue. He came back the next day and replaced the defective part, and amazingly, for the incredibly reasonable price of just under $200 for the Two visits including materials, he had it all up and running perfectly! If we had been told that the whole very complex unit needed to be replaced I'm sure we would have paid for it.
Then, the following day he followed up with a personal phone to make sure everything was fine.
All too often today, the combination of expertise, coupled with honesty, and courtesy is sorely lacking. We certainly didn't experience anything but the best of all three of these qualities with Travis!
Dan Arsulowicz

- Dan Arsulowicz - Jan 12, 2021 - Reviewed on Facebook

We have a combination boiler and H2O heater combination unit that began to perform poorly and because it was 15 years old we were convinced that it was going to be a very costly "replacement" issue. Travis checked it out and said that it was a rather simple (& relatively inexpensive-"comparatively") fix. We were anticipating a couple thousand dollar bill for a replacement unit and it turned out about $200!! And we would not have known to question a whole replacement what with the complexity of our system. TOTALLY Impressed with the Honesty, Integrity, and Value of this company! Henceforth we will go nowhere else for heating and cooling issues!

- Dan A - Jan 09, 2021 - Reviewed on BBB

- Andrew O'Neill - Dec 08, 2020 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Travis was very professional and efficient! Was able to come out quickly and repair my furnace. Will definitely be using again!

- Bethany Geelhoed - Dec 03, 2020 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Our Technician Travis was great! He was very knowledgeable and could help us with our furnace problem. He was able to get the part and fixed within an hour. I would absolutely recommend him and use him again.

- Michele Parker - Nov 30, 2020 - Reviewed on Google

Positive: Punctuality

The technician, Travis, was great. He was on time, answered all my questions, and fixed the problem. My issue was that we had called and left a voicemail and never received a call back. Finally I went online and scheduled the appointment. We were without heat from Sat until Wed.

- Martha Topp - Nov 27, 2020 - Reviewed on Google

Positive: Professionalism

- Mary Mahoney - Nov 24, 2020 - Reviewed on Google

Positive: Professionalism, Punctuality, Responsiveness

Called on Saturday evening after a day with no heat due to a furnace problem. They called back the same night and offered to come the next morning. They were on time as planned, efficiently diagnosed the problem and had the replacement part in their truck. They do have a premium price for their weekend visits, for me without heat on a 30 degree day, that premium was fair and worth it.

- Chris Cavanaugh - Nov 23, 2020 - Reviewed on Google

- Scott and Deb Berg - Oct 07, 2020 - Reviewed on Google

Excellent work. Left everything cleaned up. Price was half what I expected. Friendly and professional. I would recommend with no hesitation.

- Laurie K - Sep 01, 2020 - Reviewed on BBB

My AC had broke and was not fixable. I had a couple estimates done. I went with Grand Rapids Heating and Cooling. There was no pressure. Several proposals were put together and I was able to choose the best one for my budget. I had my AC, furnace and water heater replaced. Travis did excellent work and explained everything that he was going to do. I will recommend them to anyone who asks for a recommendation!!! Thank you so much!

- Karine T - Aug 28, 2020 - Reviewed on BBB

Positive: Professionalism, Punctuality, Quality, Responsiveness

- Matt Koster - Aug 18, 2020 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Was lucky to get a same day appointment window. When Travis called and got voicemail he followed up with an email.
Travis went right to work and located the issue and didn’t try to up sell or add on.
Thank you so much for the professional, quick and affordable repair!

- Rob Lee - Jul 24, 2020 - Reviewed on Google

Positive: Professionalism, Punctuality, Responsiveness, Value

Scheduled after 5:00 and got an appointment to fix my air conditioner the very next day. Timely, friendly, helpful, and a decent price. Very pleased.