Global Resort Options

Name: Global Resort Options
Address: 1500 Park Center Drive, Orlando, FL, United States
Telephone: 8885112616
Rating: 4.9

Hospitality in Orlando FL
Star Score
Average 4.9 / 5
Reviews & Ratings 123
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Discover the ease of travel planning with Global Resort Options, a trusted partner for vacationers and business travelers alike in the vibrant city of Orlando. Renowned for their exceptional customer service, this company specializes in providing seamless resort bookings and transportation arrangements, ensuring a hassle-free experience from airport to accommodation. Whether attending high-profile events like the Global Pet Expo or HIMSS, or simply seeking a luxurious getaway, clients rave about the personalized attention and affordable options offered by their professional team. Global Resort Options stands out for making travel more accessible and enjoyable, with a commitment to excellence that turns first-time users into loyal customers.

Los especialistas hicieron un buen trabajo, otorgandome toda la información del programa, para poder tener un beneficio económico con mi tiempo compartido excelente servicio.

- Viviana Soto - Jun 16, 2025

EXCELENTE COMPAÑÍA, EXCELENTE SERVICIO, MUY SERIOS Y CUMPLIDOS RECOMENDADOS AL 100%

- Kelly Cuero - Jun 16, 2025

Excellent service and support with working with Melinda. She was very informative and answered all our questions. DJ was also very helpful in getting all the paperwork finalized. Overall great experience.

- Carolyn King - Feb 10, 2023

Melinda is kind and attentive.

- Maya Neely - Oct 14, 2022

The GRO team was very professional and explained there services and continued with additional questions that I had a few days later. I look forward in working with them with my rentals.

- Dale Eastwood - Oct 13, 2022

- Janice Joyner - Oct 12, 2022

Everyone with whom I came in contact (Melinda, Kenneth, and Shawn) were patient and answered my many questions, clarifying any concerns I had.

- Leah Fraser - Oct 11, 2022

Professional people
Thanks to Melinda, Steve, and the rest of the team. D.R.

- Denis Roy - Oct 10, 2022

I can only say that my experience with company Global Resorts and the confident and efficient workers I came in contact with was quite informative , professional and amazing. Thank you all once again.

- gerdine smith - Oct 10, 2022

All the representatives that talk to so far have been very informative very friendly and very patient with all of my questions

- Sandra Davis - Oct 09, 2022

Was surprised and pleased beyond words to learn how your services will help me. My timeshares have been an expensive burden on me and always worried what to do with them. That is one of the greatest benefits, can stop worrying.

Thank you for contacting me and patiently explaining my options.

- Marge Harris - Oct 07, 2022

- Marge Harris - Oct 06, 2022

Professional and informative - calls when they say they will and keeps us informed on the process. Very impressed so far.

- Heather Hoyt - Oct 06, 2022

- Amelia De carvalho - Oct 04, 2022

This review is based just on the agent that explained the process to me, not on the service itself, to complete my activation process.

The explanation was great, very nice rep. Now let’s see if the service actually works out for me!

- Angela Wynn - Oct 03, 2022

Richard Zachary and team were excellent and explain the information in detail. Thank you.

- Jackie Kohlasch - Sep 26, 2022

Jake was great to speak with. Informative, friendly and polite.

- Lynn Peters - Sep 26, 2022

Everyone was professional. We went through a lot of information. I look forward to many more exchanges

- Walter Strickland Jr - Sep 26, 2022

So far things have been good. Waiting to here back on any rental offers and hope to sell my timeshare sooner than later. Everyone has been nice and informative. Here's to hoping it pays off in the end.

- Shawna Harris-Mitchell - Sep 24, 2022

So far so good. They were very professional and thorough. The explained everything and was able to answer my questions.

- Evangeline Poswal - Sep 22, 2022

- Frederick Clark - Sep 22, 2022

Felt quite comfortable throughout my hour/half-plus phone call with Global Resort Options after finally connecting with Richard Zachary (realized timezone error for phone call d/t my relocation). Had expected about 30+min time for call; did not realize I would be talking with three departments by end of call. Richard was thorough, patient and understood my wayward questions and comments. I came away understanding more than I typically would from this type of information sharing. If all that I understand comes to pass, I will be most pleased with my decision to use GRO to assist with my timeshare vacancy issue.

- mary meyerquinonez - Sep 20, 2022

This is the first time I’m doing business with this company and so far I’m very impressed. I spoke to Mark, Ken and Sean who answered all my questions and eased my fears. While there is an advisement fee, the return on your investment is more than worth it. I look forward to building a positive relationship with this company.

- Kimberly Kelly - Sep 19, 2022

To date I have not received any results however the service I have received from Global Resort Options has been excellent.

- Melville Cosman - Sep 19, 2022

The staff was very informative and helped me to understand the process.

- Marvin Mix - Sep 19, 2022

The staff were very knowledgeable, courteous, and open about the timeshare rental and sale processes. I'm holding the last star until I see results with either, at the moment, but I've only been with them for a couple of weeks, so I shouldn't necessarily expect results this quickly. ;-)

- J Jones - Sep 17, 2022

Great service, great customer service. Explain the whole process to make it easy to understand.

- Aaron Arias - Sep 16, 2022

my questions were minimum due to the way they explained everything so detailed

- Ricardo Beltran - Sep 15, 2022

- Alicia Thompson - Sep 13, 2022

Good job of explaining details about the program

- Stewart Cole - Sep 12, 2022

- Tammy Woodard - Sep 09, 2022

- Dawn Dymond - Sep 06, 2022

Working with Richard made the entire set up process smooth and simple. He was extremely knowledgeable and helpful through the setup. Looking forward to working with Global Resort Options for renting out all of my timeshares.

- Daniel Stout - Sep 05, 2022

- Kim VanMensel - Sep 01, 2022

This has been a terrific experience so far. 👍Richard who is just lovely, was my first point of contact and was an equal balance of professionalism and personality. Bill, my 2nd contact was awesome as well. Very knowledgable and patient with all my questions.

The thing that reassured me the most, was that not only were they Not pushy, they actually encouraged me to research and talk to my family and even did the presentation for my dad, later. Looking forward to working with this team and getting it rented out! Updates to come!! 🙂 Thanks GRO!! 🙏🏼

- Monika Burany - Aug 29, 2022

- Bev Jones - Aug 28, 2022

Friendly and answered all our questions clearly seemed quite knowledgeable

- justplainjeff2000 - Aug 27, 2022

Everyone so far we have spike to has been nice and very explanatory, but seeing some reviews we r wondering if this is on the up and up. Can't seem to pull up the U.S. site, and living in Canada, having to pay the exchange to do so, hoping to recover some of what we paid fairly soon not wait 6 months. So I guess time will tell if money well spent or not.

- Margaret Gorrell - Aug 24, 2022

We spoke with Daniel regarding renting our timeshare. He answered all our questions. We decided to sign up. My husband and I really don’t trust salespeople very much but went with it. I’m giving a 5 star rating for now because I liked that he showed us that they have no complaints with FDACS.gov. And their Reviews from the BBB. We are hoping to make some money to off set our maintenance fee.

- Florence Muniz - Aug 20, 2022

Melinda was very helpful in putting me at ease and answering questions regarding renting my extra timeshare(s) weeks and points. I finally feel like I can offset maintenance fee costs and be able to travel!

- Chris Pavik - Aug 15, 2022

Was able to get all our questions answered. Our wait now is to see how soon our week(s) get rented out!

- Ramiro Gonzales - Aug 14, 2022

- Tamara Kanoa - Aug 13, 2022

- ruth seleske - Aug 13, 2022

Jake, Ken and Sean were great to work with. Presentation was well done, questions were answered and explanations given as needed.
I will share GRO with fellow Time Share owner friends.

- Charleen Carty - Aug 12, 2022

Richard was was patient and understanding of my needs. I highly recommend talking with him. A+

- Michael Farnsworth - Aug 12, 2022

Melinda & Ken are very knowledgeable about this business. They have no problem reaching out to answer any questions you have. Very friendly and professional. Ty for all your help.

- Kevin Perry - Aug 10, 2022

So far it’s been a smooth transition and clear communication about what’s expected. Jacob my CSR has been very well. Definitely recommend him for further customers and their needs on renting/selling property.

- Coach Q Taylor - Aug 10, 2022

The entire team at GRO are there to make the experience a great one. They will answer all your questions twice if necessary. Jacob was very good with all the questions I had. We look forward to a long business relationship. Thank you all so much 😊

- Julie Smith - Aug 08, 2022

I spoke with Richard Zachary, he was very knowledgeable, informative and professional. He answered all of my questions, plus questions I didn’t realize I had. This was our second time speaking with GRO about renting our TimeShares; this time speaking with Richard made all of the difference in making our decision to rent out our unused timeshare dates.

- Ashley Kolbeck - Aug 08, 2022

- Ruth Walter - Aug 06, 2022

Frequently Asked Questions

FAQ's from customer experiences

What services does Global Resort Options provide for timeshare owners?

Global Resort Options assists timeshare owners with renting and selling their unused timeshare properties, providing information and guidance throughout the process.

How does Global Resort Options support customers during the rental or sale process?

The company offers detailed explanations, answers questions patiently, and maintains clear communication to help customers understand each step of renting or selling their timeshares.

Can I expect professional and knowledgeable assistance from Global Resort Options staff?

Yes, customers report that the staff are professional, courteous, knowledgeable, and patient, providing thorough information and support during interactions.

Global Resort Options | 1500 Park Center Drive, Orlando FL , United States