customer service is definitely a high pointing their ratings
About Global Guard Insurance
Global Guard Insurance, nestled in the heart of Laguna Niguel, is renowned for its exceptional customer service and expertise in the insurance industry. Clients rave about the swift, professional service, highlighting the team's responsiveness and ability to secure the best rates. Whether it's Maricel's polite and patient assistance or Chris's dedication to finding the perfect coverage, the staff's personalized attention ensures every client walks away satisfied. With a commitment to value and quality, Global Guard Insurance stands out as a trusted provider, making insurance processes seamless and stress-free for everyone. Highly recommended by its clientele, this company is a go-to for all insurance needs.
Customer reviews
Showing 451–500 of 539 published reviews.
Janice is one of the best in the business, she will get the job done and leave you with less stress , very great communication, and awesome work skills
Very good customer service, I was satisfied with the service. They made me save over $100 a month!!! Good job 👏.
great customer support, they take time to explain everything regarding your insurance policy.
Ms. Grace over in customer service was great. She truly tried to rectify a situation that she didn’t cause and I truly appreciate her efforts. She provided great customer service and support.
Positive: Quality
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism
Positive: Professionalism Andrew was very professional, he gave me many options on how to save money on my down payment, as well as my monthly payment.
they were friendly and attentive without being pushy
Today I worked with Bryan, he was very thorough and got me the most discounts to save as much money as I could on my car insurance. I will definitely let my friends know about Bryan and Global Guard!
Positive: Professionalism A gentleman had called me from this insurance company and left me a voice message so when I called back Grace answered the phone and very polite and wanted to make sure that I was happy with the policy that I had and if I wanted to make any changes she also asked me about renters insurance which I thought she was very professional. I also just signed a policy with Edgar and he was very polite professional make sure I understood everything that was going on and I will recommend my friends to this company thank you.
Positive: Professionalism, Responsiveness, Value
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Quality, Responsiveness, Value
Very good 😊
Very helpful, great rates for young drivers.
Positive: Professionalism, Quality, Responsiveness We are so happy to have Global Guard Insurance, Samantha was the best who help me regarding my autho payment she is so professional dealing with customers like me. Thank you so much Sam.
SHe was very helpful and got me a good quite for insurance.great customer service.
Trusting, reliable, I've been with Global for years and they've always had me coverd. very professional, friendly,caring. I'll never leave Global Gaurd.
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Quality
Positive: Professionalism, Responsiveness
Positive: Quality Very good customer service
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Quality, Value
Positive: Professionalism
Positive: Professionalism, Quality, Responsiveness, Value friendly staff.keep up the good work guys!
Positive: Professionalism
Positive: Professionalism, Quality, Responsiveness, Value Janice is the best! she was very help she went the extra mile.
Positive: Professionalism Good service. I’ve been using them for a couple of years now. Good customer service and real easy to work with. They helped me renew and keep my insurance at a low cost by finding the right plan for me. Janice is a always on top of it and called back when she said she would.
Positive: Professionalism Good service. I’ve been using them for a couple of years now. Good customer service and real easy to work with. They helped me renew and keep my insurance at a low cost by finding the right plan for me. Janice is a always on top of it and called back when she said she would.
Positive: Responsiveness, Value
Positive: Responsiveness, Value
Positive: Professionalism, Quality, Responsiveness, Value
Thank you Samantha for your good customer Service. I appreciate your assistance in getting my insurance cards.
Positive: Professionalism, Quality, Responsiveness, Value Janice has been so incredibly helpful that I have given the company even more of my business needs. Very reasonable rates! Very quick responses!
Positive: Professionalism, Quality, Responsiveness, Value He was very helpful and got me a good quite for insurance.great customer service.
Very helpful! Janice was so great she helped get me a low rate. She knew exactly what I needed and accommodated me. This such a great insurance company. Totally recommend it! Thanks Janice!!!
Positive: Professionalism
Had a issue with needing coverage for a truck late Friday afternoon and was taken care of Sam and Susan both went out of there way and I'm sure worked after normal business hours to make sure I had what I needed couldn't ask for more
Positive: Professionalism, Quality
very good quality work on finding the best price for your car needs insurance rate
Positive: Professionalism
Positive: Value
Positive: Professionalism Excellent customer service with a nice associate. Absolutely pleasurable experience with Grace today
Frequently asked questions
How does Global Guard Insurance assist with insurance applications?
Agents at Global Guard Insurance provide professional and efficient support during insurance applications, answering questions and guiding clients through the process.
What kind of customer service experience can I expect?
Customers report polite, patient, and friendly service with staff who are knowledgeable and eager to assist with insurance needs and policy changes.
How does Global Guard Insurance handle claims and complex situations?
The company offers detailed explanations and guidance during claims or complicated issues, helping clients understand options and make informed decisions.