Gazella employee was very experienced in his knowledge of my issue. Explained everything and added features to enhance my ability to use my computer. Would always recommend Gazelle Computers.
About Gazelle Computers
Gazelle Computers has been providing dependable computer service and technology solutions for homes and small businesses here in Kerrville and surrounding communities going on 25 years. We specialize in helping our customers stay productive, secure, and connected - without the hassle of hauling equipment to store or dealing with impersonal tech support. From troubleshooting and virus removal to networking, upgrades, and data protection, we deliver fast, professional service right at your location. In addition to repair and support, we also offerquality computers, peripherals, networking equipment, and technology accessories to meet your home or business needs. We are committed to clear communication, honest guidance, and dependable results. Whether you’re a homeowner looking to get your computer running smoothly, or a small business needing reliable tech support and equipment, our goal is simple: make technology work for you. Local service. Real solutions. Technology that keeps you moving.
Customer reviews
Showing 1–46 of 46 published reviews.
I appreciate the professional, timely, and thorough customer service from Carlos for my home office computers. Mike was responsive, answering the phone and scheduling quickly. Just what I needed!
I was very impressed with the help that Carlos gave me and suggested for me. I will be using Gazell Computer’s for all my c omputer needs
Excellent response time, fix time, up and running in less than a week! Cant beat the service, as others out there are too busy!!! Would recommend highly!
I had a bit of frustration getting my new Dell PC to provide continuous sound through my external speakers. Carlos, from Gazelle, scheduled an appointment to come to our house out in the country and arrived on time. He ultimately determined the sound board was out and replaced my system under warranty. I cannot thank Gazelle Computers enough for their prompt and timely efforts to get me back up and running!
Outstanding service! Explained everything thoroughly. Very professional. Will recommend their services to all.
Very professional n efficient service on the computer n explanation of and corrected any problems we were expierencing with our computer. Thank you
My business computer was hacked and all of my accounts were compromised! Carlos arrived within hours of my call to debug and clean up the mess. He had me back up and running in a short time. He added further protection to my system and we have now established a plan moving forward to help prevent this issue in the future. Grateful for Gazelle Computers of the Hill Country!
Gazelle Computers has helped us tremendously with our computer and printer. Carlos is very professional and knowledgeable in every way. We are very pleased with Gazelle Computers.
We have been using Gazelle Computers for our company computer needs for quite some time. If you are looking for prompt service, knowledge of computers and repairs, he is your guy. He always takes great care of us.
Gazelle Computers' personnel are dedicated to supporting your business. They answer messages quickly and get to work without delay. I know I can trust them with my equipment too; they have the experience and knowhow to accomplish the task at hand. I highly suggest them!
Carlos at Gazelle has been doing a phenomenal job taking care of all the clinic's IT information. We are always taken care of 100% by his excellent skills.
Gazelle Computers is our new go to for our computer and printer needs and tune ups, etc. Thank you very much for your prompt and professional help to us.
Carlos has both built and repaired computers for me for some 10 years. I appreciate his knowledge and his fair prices.
I do not how to find a better computer service then this bunch Thanks
Carlos has helped me twice with computer issues. Since I'm not very "techy", he is patient and has addressed the issues I've had. Since I was in need of a new computer, he ordered one for me and downloaded everything from my old one to my new one. Highly recommend him!
Excellent service.
Second time we've used Gazelle. Second time was as good as the first. Carlos is very knowledgeable, profesional and timely. He provides excellent customer service.
They are quick to respond, extremely knowledgeable, and reasonably priced.
Carlos from Gazelle Computers did a great job of helping me with my computer. I'm a senior so I have trouble with computer technical stuff. He helped me to set up T-Mobile internet. It's much faster and I like it.
I've called on Gazelle for now for years, not only buying a new computer from them, but also for service. Carlos has always been not only prompt and friendly, but also highly knowledgeable, never patronizing, and extremely patient (big plus!) with PC Primates like me. His explanations are clear and thankfully free of GeekSpeak. Totally trustworthy guy and a true expert in his ever-changing field.
After a horrible experience with Best Buy in San Antonio, I am very happy I found Gazelle Computers in Kerrville. Carlos Bolton was very knowledgeable and helpful in setting me up with a new desk top system. I strongly recommend Carlos and Gazelle Computers. Also, my wife needs a new tablet and Carlos will get that business too. Thank you Carlos!
These folks (Juan) helped me match up my olf computer and a new (very complicated) printer. They're very good!
What a great experience! Carlos knows his stuff! Got my Win10 machine running much better. THANKS!
excellent response time, excellent problem fix time, up and running in one day! Cant beat the service, as others out there are too busy!!! Would recommend highly!
On time for the appointment, provided a quick and clear diagnosis, and fixed the issue within an hour.
The people at Gazelle Computers were very helpful. I would and have recommended them to anyone who needs help.
We called and got next day service . They saved all our data after our unit got hit by lighting. They offered us replacement options at affordable pricing and quick response. We will be using them again.
I was feeling pretty desperate, badly needing to be online again for several important reasons. Carlos of Gazelle came very promptly, fixed me up with a new modem, and helped me with a few cellphone issues as well. For many years, he has been a tremendous help to me, and I appreciate it. Verna Benham
There are too many positives about Gazelle Computers to reccomend in a few lines on a review site...But will say the bests are 1) Carlos' response to requests, 2) his knowledge which, most recently, equated to a very efficient housecall 3) where he upgraded my computer and did so at a very reasonable price
Staff is responsive, and Carlos has great technical skill. I recommend Gazelle highly.
Quick, professional in home service, Carlos fixed my computer quickly, offered some good upgrades that could be done to help with some issues I noted. Thanks guys!
Appreciate prompt next-day service in my home! Thanks Carlos,
They picked up my computer at home and took it to work on it. Simply put, very thorough and I am very happy with the results. What a great team to work with. Don’t hesitate to use Gazelle !
The Gazelle tech showed up on time, the same day I called for assistance, and was efficient and knowledgeable. I will certainly use Gazelle again.
Carlos did a wonderful job by upgrading my Laptop & my wife's desktop. Very reasonable and got it finished on time. Gazelle computers has my highest recommendation!!!
Carlos has been an integral IT part of the team for years. Always reliable and fast! Thank you gazelle for years of service
Great Service! They keep all of our computers and server working.
Each time anything related to my computer comes up, the staff at Gazelle does not disappoint and does everything in a timely and professional manner
Great service. Always available
Long-time customer. Grate people... great service.
I have always been satisfied with Gazelle Computer Services. Mr. Bolton is always professional, efficient and courteous .
Frequently asked questions
What types of computer services does Gazelle Computers provide?
Gazelle Computers offers computer repairs, upgrades, data recovery, software updates, and setup assistance for devices like modems and printers.
How quickly can I expect a technician to respond or visit?
Customers report prompt responses with many receiving same-day or next-day service appointments, often with on-time arrival for scheduled visits.
How does Gazelle Computers handle technical explanations for non-experts?
Technicians provide clear, patient explanations free of technical jargon, aiming to make information understandable for users with varying levels of computer knowledge.