Fountain Mortgage, located in Prairie Village, stands out for its exceptional service in the home financing sector. First-time buyers and seasoned homeowners alike praise the ease and clarity of their process. With a team celebrated for their dedication, such as Steve Parks, who fiercely advocates for clients against tight deadlines and market pressures, they ensure the best deals even in challenging situations. The professionalism of Lindsay Sproul and Rikianne Reaves is highlighted by customers for making the home buying journey incredibly smooth, offering transparent financing options without hidden fees. Their readiness to assist at all hours sets them apart in competitive markets. Clients like Matt express unwavering loyalty, planning to continue their partnership with Fountain Mortgage for future home purchases, underscoring the company's commitment to making dreams of homeownership a reality.
Google Review
4 stars
I'm a first time home buyer. It was fairly easy. I don't have any experience to compare it to but I don't have any complaints.
-Betty Boop - Posted Jun 12, 2025
Google Review
4 stars
-Patti Mathis - Posted Jun 12, 2025
Google Review
4 stars
Just dropping a review nearly 3 years after the fact, but just wanted to thank Steve Parks and the team for the excellent service they provided in closing on our VA home loan in Texas in April 2022. We shopped around online for lenders and got the best deal with them at that time. Our home was a new construction build and the builders were doing everything they could to get us out of the contract so they could turn around and sell the house for much higher since we locked in the price right before prices surged with COVID. Steve went to bat for us and fought our builders tooth and nail and kept them in check and we ultimately were able to close on time despite some significant time crunches.
-Colby Pearson - Posted Jun 07, 2025
Google Review
4 stars
Lindsay Sproul and Rikianne Reaves made my home buying process incredibly smooth. Their applications, communication, and tools offered real-time transparency. I appreciated the clear financing options and lack of hidden fees. Navigating a competitive market with seven other offers within 48 hours required them to be available at all hours, and they were. Thank you for such a wonderful experience!
-Jessica Cassidy - Posted Jun 07, 2025
Google Review
4 stars
Matt and Rikianne from Fountain Mortgage were wonderful partners on my home buying journey. Will no doubt continue to use Fountain Mortgage in the future!
-Danny W - Posted Jun 04, 2025
Google Review
5 stars
I  had the pleasure of working with Adrian Lewis as my lender with Fountain Mortgage for the purchase of my new home, and I couldn’t be happier with the experience. Adrian was professional, knowledgeable, and incredibly responsive throughout the entire process. He took the time to explain every step, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and manageable.

His attention to detail, dedication, and commitment to finding the best financing options helped make my dream of homeownership a reality. I truly appreciated his transparency, patience, and willingness to go the extra mile. I highly recommend Adrian Lewis to anyone looking for a trustworthy and reliable mortgage lender. Thank you, Adrian, for your outstanding service and support!
- Azara Zziwa - Jun 08, 2026
Google Review
5 stars
We had a wonderful experience with Fountain Mortgage. Leah Hileman was incredibly helpful throughout the entire process. She was professional, knowledgeable, responsive, and made everything much less stressful for us. She took the time to answer our questions and guided us every step of the way. We truly appreciate all her help and would highly recommend Fountain Mortgage and Leah to anyone looking for a smooth home loan experience!
- daniella Nwaneri - May 22, 2026
Google Review
5 stars
Jennifer Patla helped so much when buying my house, I had no idea what I was doing and she helped me every step along the way. She answered every time I called which was probably like 4-5 times a week. Definitely cant recommend enough to use this company and to Definitely use Jennifer.
- Eli Brewster - May 14, 2026
Google Review
5 stars
Having bought and sold several houses in San Diego County, I have dealt with a multitude of Mortgage Loan companies and officers, and Real Estate agents through the process of opening and closing VA Home Loans. Some have provided really good service and support, and some not so much. The typical timeframe in San Diego County to close a VA Home Loan is a minimum of 4-6 weeks. When my wife and I decided to sell our Chula Vista, CA. home and relocate to Gardner, KS to be closer to family; we were concerned about finding a good Real Estate agent and Mortgage Lending company. Those concerns and fears were quashed when we came upon and met Heather Peters of Keller Williams; who recommended two lenders. We chose Fountain Mortgage, and their entire Team did not disappoint. From the very start Robert Biehl and his A-Team have been “Johnny-on-the -Spot”. Every single member of their Team provided superb guidance, service and support; including answering questions and concerns well after normal business hours. This level of service goes well Above-and-Beyond all expectations we were looking for in a Mortgage Lender. My wife and I were treated with dignity and understanding; which means a great deal to us. It is refreshing to have experienced and been part of such an excellent and outstanding group of real people, and the Fountain Mortgage VA Home Loan process. Unbelievably, their A-Team closed our home loan in less 3 weeks. Their “Can Do” attitude and approach motivated my wife and I to do our very best to fulfill our part in the process as quickly as we could. Another interesting side note is Fountain Mortgage’s CEO (Mike Miles). While serving on active duty with the US Navy at NAS North Island, Coronado, CA.; my best friend’s name was Mike Miles. What are the odds of that? My wife and I consider Fountain Mortgage to be A-1, Top Notch in our book. Without hesitation, we would go back to their Team again. You want a great lender to help you through all types of home loan processes - call Fountain Mortgage!
- Alan Carithers - May 13, 2026
Zillow Review
5 stars
Lindsay and the whole Fountain Mortgage team went above and beyond to make sure we felt comfortable and understood what was going on, as this was our first home purchase. We felt supported and confident with Lindsay having our backs. She was easy to get ahold of and acted quickly and efficiently on our behalf. She continues to be supportive even after all the papers are signed and the keys are in hand. Definitely recommend!
- Danielle - May 05, 2026
Google Review
5 stars
- Bobbie Royer - May 05, 2026
Google Review
5 stars
- Tom Rall - May 05, 2026
Google Review
5 stars
“I had an amazing experience with this mortgage company. The team especially John Nelson was incredibly professional, responsive, and guided me through every step with clarity and care. My loan process was smooth, and I truly felt confident in their support. Highly recommended!”
- Sabeen Khan - Feb 18, 2026
Google Review
5 stars
- Jerad Heidbreder - Feb 17, 2026
Google Review
5 stars
Process of obtaining home mortgage is very difficult but it was made much easier by Ms. Taylor Jordan whom we found to be sincere and extremely helpful in expediting the process.
- Najeeb Rehman - Feb 17, 2026
Google Review
5 stars
This was our second time working with Matt at fountain mortgage and we are so incredibly thankful. We were not looking or planning to move, but found a house on Friday and were under contract on Monday which would not have been possible without Matt and his team’s quick response. He was always available and incredibly helpful throughout our entire experience once again. Highly recommend!
- Alexandra Posch - Feb 17, 2026
Google Review
5 stars
- Benjamin Clymer - Sep 20, 2025
Google Review
5 stars
Lyndee was fantastic with her assistance in securing our HELOC. She is passionate of her work & it shows.
- Heather - Sep 15, 2025
Google Review
5 stars
The experience was absolutely seamless. Joe and his crew made this the easiest buying experience. Always available for questions, and explained everything very thoroughly. Highly recommend!
- Jamie Disney - Sep 15, 2025
Google Review
5 stars
My husband and I really enjoyed our experience working with Leah and her assistant.
- LaToya Lewis - Aug 12, 2025
Google Review
5 stars
Matt Cochran and the Fountain team are the best mortgage company in Kansas City. If you’re looking for the right partner on your next home buying venture, you’ve found the right team.
- Blake - Aug 09, 2025
Google Review
5 stars
Joe at Fountain Mortgage has been with us for 3 years. He was always on the ball and never failed to return a call or email or to answer even the dumbest of questions. After looking at numerous houses and having 2 fall through for various reasons Joe remained steadfast and ready for the next one. We finally have our place to call home and we absolutely love it. Can’t thank Joe at Fountain Mortgage enough.
- George King Sr - Aug 07, 2025
Google Review
5 stars
- Riki Foust - Aug 04, 2025
Google Review
4 stars
I would have given a 5, but doing the underwriting process they were to do a soft pull on my credit, but found a public record that was not showing on my credit report (non of the 3 bureaus). It seems to me that should be done before escrow, appraisal or inspection. I was blessed to be able to pay off the amount. Otherwise I could have been out of $3500.00. who has that kind of money to just lose.
- Yolanda Jones - Aug 04, 2025
Google Review
5 stars
Very friendly people, they helped me search for houses and when I did find the right one they helped me understand everything
- Draven Marie - Aug 04, 2025
Google Review
5 stars
- Robert Wilson - Aug 04, 2025
Google Review
5 stars
Kelsey was my agent and she was GREAT. In general the company did not feel like traditional mortgage company. At least from my experience and from what I heard from friends/family.

This was my first time buying a home and I am glad my realtor recommended this company. The whole process was very seamless and Kelsey was always a quick phone call, text, or email away. We did everything remotely and even got a mobile notary out to me in CA.

Kelsey and Fountain were all very friendly from the start all the way until closing and even afterwards. Definitely recommend to all in the service area. Thank you Kelsey for all your help and being so kind and human along the way. Very grateful for all the help
- Garry Robles - Jul 17, 2025
Google Review
5 stars
Excellent customer service, always kept in communication with me throughout the entire process.
- Tara Pascua - Jun 27, 2025
Google Review
5 stars
John Nelson of Fountain Mortgage is best mortgage person I have ever used. He was extremely communicative and patient. Could not ask for better client service. He is incredibly knowledgeable and honest. I strongly recommend him and the firm.
- Karen Kaufman - Jun 25, 2025
Google Review
5 stars
We first found Steve Parks with Fountain Mortgage online and it has been a great experience since. We lived several states away from where KC MO and moving that far is always stressful and Steve and the team at Fountain did a great job keeping things as seamless as possible. The videos they send with updates and details makes understanding our options and the process so easy. We will be working with Steve for any future transactions and would recommend them to everyone!
- Kenny Murrell - Jun 22, 2025
Google Review
5 stars
- Bayleigh Petty - Jun 22, 2025
Google Review
5 stars
As a licensed realtor I have worked with Leigh Ann Carl and Fountain Mortgage for my personal mortgage loans as well as referring several clients. Leigh Ann educates her clients and communicates well with everyone involved. Leigh Ann goes over and beyond to make the home buying process as smooth as possible.
- Michelle Hart - Jun 20, 2025

Frequently Asked Questions

FAQ's from customer experiences

How does Fountain Mortgage support first-time home buyers?
Fountain Mortgage offers clear communication, educational support, and responsive agents to help first-time buyers understand financing options and the overall process.
Can I complete the mortgage process remotely with Fountain Mortgage?
Yes, Fountain Mortgage facilitates remote processes including digital communication and mobile notary services to accommodate clients who are not local.
How does Fountain Mortgage handle communication during the mortgage process?
Agents at Fountain Mortgage maintain regular communication through calls, texts, emails, and video updates to keep clients informed throughout the home buying journey.



Fountain Mortgage | 7501 Mission Road, Suite 200, Prairie Village KS , United States