Frequently Asked Questions
FAQ's from customer experiences
How long does delivery usually take for orders from Food Depot?
Delivery times have varied from about three days during lockdown to next-day delivery currently, depending on order and location.
How does Food Depot handle items that are out of stock or unavailable?
Service agents notify customers about unavailable items, suggest alternatives, and may reserve favorite out-of-stock items once they are back in store.
Can customers request items that are not listed on the Food Depot website?
Yes, customers can ask service agents to add items not currently on the website, and the store will accommodate these requests when possible.