Frequently Asked Questions
FAQ's from customer experiences
How punctual are EZ Ride Long Island Car Service drivers for pickups and drop-offs?
Drivers consistently arrive on time or early for scheduled pickups and drop-offs, including early morning and late-night appointments.
What kind of communication can I expect from EZ Ride before and during my ride?
Drivers typically provide multiple updates via text before pickup, including night-before reminders, arrival notifications, and real-time flight tracking for airport transfers.
Are the vehicles clean and comfortable for passengers and luggage?
Vehicles are reported to be clean, spacious, and well-maintained, accommodating passengers comfortably along with their luggage.