BUSINESS REVIEWS

Expert Plumbers

About Expert Plumbers

Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.

Customer reviews

Showing 601–650 of 1,619 published reviews.

Google

My septic tank pump stopped running. Riley checked it out and discovered some well taped up power wires had still managed to short out. He installed a splice kit and had the pump running again. I was very happy with the service.

Google

BBB

I have recently had a very positive experience with the tradesmen from Gentlemen Plumbers. They were Steve W. and William(apprentice) . These tradesmen arrived at the time designated and immediately introduced themselves in a polite and friendly manner. They quickly resolved my immediate problem and even went on to complete another major issue. Steve W. went over the work requirement and the bill, in detail...no hidden /obscure charges. Gentlemen Plumbers is now my choice for all applicable trades issues. These were 2 very courteous plumbers who took the time to explain every step of the repairs. Well done, thank you!

Google

Nick did a great job. He was efficient, he was knowledgeable and he presented us with 2 options of how to fix our issue which was much appreciated. We haven’t had any further incidents and would highly recommend him.

Google

we were very happy with the service . The gentleman that came here was very professional and I was impressed at how well groomed. He explained all he was doing as he was working

Google

HomeStars

Thorough, detail oriented. Excellent prep and clean up. The plumber did not try to up-sell in any unnecessary way.

BBB

Brian is very helpful and knowledgeable and kind. I will definitely ask for Brain again in the future.

BBB

Brian was very professional and fixed my wash basin which was very slow in draining

Google

Professional and on time. Clean and polite. Thanks Jeff.

Google

Great experience. They showed up on time and discussed all of the options with me before proceeding with the repair. We had the shut off valves replaced and a new drain and faucet installed in the kitchen. Very clean and professional work.

Google

Great experience with Gentlemen Plumbers. Sam was helpful, diligent and worked to solve our issues in an efficient manner.

Facebook

Scott came on time, very polite, friendly, and knowledgeable. Thank you

BBB

I was very pleased with work Steve did he explained the options in fixing the kitchen and the toilet he was polite and efficient he cleaned up after he was done.

HomeStars

Excellent service. Explanation of project, and complete attention to project throughout. The clean up was impressive also.

Google

Thanks for the fantastic rating, Jan!

BBB

They were true gentleman. We were very satisfied with their work

HomeStars

The plumbers were courteous, kind, detailed and determined. The left the area clean and tidy. They had to do some investigative work to find the leak and they persevered until it was found. I will definitely use them again.

Facebook

Thank you for the hard work! I truly appreciated your time and the fact you provided prompt service. I also really liked that you took the time to let me know that you guarantee your service. It was very nice to find that this type company and service is out there.

Google

Excellent customer service and product knowledge. Highly recommend them to others.

Google

I called The Gentlemen Plumbers for a full home inspection to provide a report of insurability for my new home. Sam came to my home and was on time, professional and courteous. We did a full walk through together and Sam was able to answer all of my questions and helped me understand some of the key points of being a first time home owner like how to properly shut off my main water valve. I would highly recommend this company if you need a professional written report and would likely call them again for my next service appointment.

Google

The service technician was prompt and very friendly. He was very efficient and explained what he was doing so I could understand. He was also very good with my Yorkies.. that counts for a great deal in my view on services.

Google

My lack of upkeep and proper maintenance, necessitated bringing this fine individual out to my home on Canada Day. The sewage drain was overrun with roots at every connection leading down to the streets main line. Kale arrived in prompt fashion after the call, with an outstanding professional attitude and work ethic. He was knowledgeable, courteous, and about as expedient as one could expect considering the mess I left him to deal with. After the job was done, cleanup was exactly what i would expect. The whole experience was excellent (for me at least. Sorry man, that really was a hand full of atrocious wasn't it?) and will not hesitate to use again, should the need arise. Thanks for the bailout! Cheers!

Google

The Gentlemen plumber showed up within the time slot that they quote . they diagnosed the issue quickly, quoted the exact cost, had to go out for the part. Was back in an hour replaced the part and billed it out.. Done on time, for what they said it would be. Excellent customer service.

HomeStars

I had a back up in my kitchen sink the came from the sewage line. Gentlemen Plumbers were very responsive to my service request. Scott arrived barely 2 hours after the initial service call. He was knowledgeable and very professional. He made sure to explain the problem to me and the various options towards resolution. There was no up sell and he worked hard to give me a cost effective solution. I am very happy with the service and will use Gentlemen Plumbers services again.

Google

These guys always do a fantastic job. Out technician, Sam, was extremely professional and helpful for a job that threw him a few unexpected twists. Highly recommended!

Google

BBB

Gentlemen Plumbers did my yearly review and as usual were very gentlemanly. They arrived in the time-frame provided, were courteous, provided me with valuable information and hints, and didn't recommend anything that I didn't really need.

BBB

The plumber was very clear with me about what he was seeing was wrong with my drains, offered an array of services to help solve my issue, and did everyone he could to ensure my issue was solved and would remain that way.

Google

Good customer service and prompt communication!

Google

I would definitely use Action Auger “The Gentlemen Plumbers” again based on the great service from Brian N. Brian was very thorough and explained what he was doing and why every step of the way. Thank you Brian! Well done.

BBB

Gentlemen Plumbers (Damian B. & Jack B.) cane to our place to fix some issues with a faucet, leaking toilet and plugged sink. They did a fantastic job! Very organized and clean. They were very personable, too. Thanks!

Google

Thanks for the fantastic job, Ryan!

Google

Gentlemen Plumbers was awesome. They were punctual and the gentleman explained everything he was doing as he was working. Every question I had was answered. They were also thorough and genuine. When the job was finished we realized that more needed to be done and I was a little discouraged that I may have to wait till Monday. Gentlemen Plumbers drove all the way to the South Side to get the tool needed and finished the job the same day! Very reasonably priced. Thank you Gentlemen Plumbers you made my day 😊😊😊

Google

Kale and his team did a great job repairing our sewer pipe with a liner and making some corrections to the plumbing elsewhere in the house. They were punctual and professional and very thorough, taking care to answer all of my many questions as they went along. Everything went smoothly and the results have been great.

HomeStars

After I discovered a sewer back up in my basement one morning., I called the Gentlemen Plumbers right away. I was told that someone would be out in the afternoon. The technician arrived before 100 PM and began evaluating the problem. Once the sewer back-up situation was resolved, we discussed other plumbing equipment that needed. I was very happy that the technician was able to take the time to replace faucets and washing machine hoses and rearrange some plumbing to bring it into compliance with the Code. The technician was very courteous, professional and knowledgeable and he communicated clearly to me what the problems were and how they were repaired and resolved.

Google

Excellent experience. Steven was very knowledgeable and thorough. He even had additional tips on home maintenance. He offered explanations for any issues that were apparent. Great job.

Facebook

Timely professional response. Very appreciated

Google

Great and polite service, very upfront with pricing. Straight forward honest company.

BBB

Very satisfied with every aspect of the job. Sewer backup problem required jack-hammering out the old pipe and replacing it. Daniel and crew were exceptionally efficient, careful and dedicated to timely completion. The city inspector praised their work. Cost was reasonable. I highly recommend this company.

Google

BBB

I was very impressed with the professional service I received when The Gentlemen Plumbers technician, Nick, replaced the shutoff valve in my townhouse. There were some initial problems, (not of their making) regarding finding access to the exterior shut off, and they were patient and accommodating, having to come back a second day when this was resolved. I would recommend this company to anyone needing professional plumbing service.

Google

Stephen was thorough and explained all the jobs required in detail, no mess left behind.

Google

Firstly, when you call Gentleman Plumbers a very polite woman answers and very quickly directs your call or sets up a convenient appointment. Steve was the Gentleman Plumber that arrived on time and proceeded to listen to my problem of a leaky toilet and then very efficiently fixed it. Steve also took the time to inspect all the toilets in my home and offered friendly advice on what to watch for and how to prevent a future leak. The Gentleman Plumbers are a great company and I would not hesitate in giving them a 5 star rating.

Frequently asked questions

How does Expert Plumbers communicate with customers during service?

Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.

What can I expect regarding professionalism and conduct of the plumbers?

Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.

How does Expert Plumbers handle emergency or urgent plumbing situations?

They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.