Edwards Ford

Name: Edwards Ford
Address: 3440 blue ridge blvd, West Union, SC, United States
Telephone: 4044831313
Rating: 5.0

Automotive in West Union SC
Star Score
Average 5.0 / 5
Reviews & Ratings 327
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Edwards Ford, nestled in the heart of West Union, stands out as a premier destination for automotive excellence. Renowned for their exceptional customer service, the dealership boasts a team of professionals who go the extra mile to ensure a stress-free experience. Clients rave about the knowledgeable staff, particularly praising Emma Pruitt in the service department for her professionalism and efficiency. Whether it's a complex repair or routine maintenance, Edwards Ford delivers expert service with transparency and speed, often exceeding expectations by completing tasks ahead of schedule and under budget. The sales team, including David Langston and Tim Emory, is celebrated for providing the best car buying experiences, marked by joy and ease. With a commitment to customer satisfaction and a friendly, no-pressure approach, Edwards Ford is a trusted name for automotive needs.

Friendly and professional service. They picked up my car for servicing and promptly returned. Great experience.

-Juliann Gibson - Posted Jan 20, 2024

I use Tigers Ford for service of my Ford edge and 150.

These guys take their time, do the job right and since I have an extended warranty and service plan I never pay them. The service/warranty company does.

Highly recommend using them to service your vehicle.

-Carl Traenkner - Posted Jan 19, 2024

- Robert Ward - Jan 17, 2024

Never in my wildest dreams would I have ever thought that I would receive the service and respect that I was given. On Friday the 22nd, Justin Best was amazing. I was able to have my husbands truck delivered for him for Christmas, all by the hands of Justin. He was amazing to work with. You guys have a true winner with him. I would give him 10 stars!!! Thank you so much!

- Allison S. Hall - Dec 28, 2023

- Marlene Schick - Dec 20, 2023

I have purchased a lot of vehicles over the years and this is one of the nicest , honest and most knowledgeable Dealers I have had the pleasure to buy from.

- Michael Geisler - Dec 11, 2023

Came in to purchase a wrangler, Drew got us set up and out the door without a single hitch. This will be my second vehicle purchased from Edwards Ford. Will continue to be my go to for new car purchases.

- Shayne Raether - Nov 16, 2023

I stopped in today with a bit of a crisis situation and walked out with exactly what I needed. Everyone who helped made the process super fluid and easy. I've been going to then for years and have no intention on stopping any time soon!

- Josh Kelley - Nov 15, 2023

- Brandon Sitton - Nov 08, 2023

The guys Drew, Barry and Zach were great! Service was awesome and I appreciate the help with purchasing the truck..

- Noah Walker - Nov 03, 2023

- April B - Oct 22, 2023

I purchased a Ford Explorer and I love it!! I want to thank Drew for helping me and going over all of the features of the Explorer and making it happen! I also want to thank everyone else that helped me when I made my purchase at Edwards Ford. I highly recommend Edwards Ford to anyone looking to purchase a vehicle. Drew was a huge help and very professional! Thank you so much. I love my new Explorer!

- Trina King - Oct 19, 2023

Did a great job. Truck drives just like it was new. Kept me informed the entire time. Would not take my vehicle to anybody else.

- Dave Heffington - Aug 23, 2023

- matthew swager - Aug 22, 2023

- lisa zuckerman - Aug 17, 2023

- Stephanie Anthony - Aug 16, 2023

- Sylvia Nichols - Aug 15, 2023

I punctured a tire during severe weather and Ford 24/7 Roadside dispatched a service to change it and I contacted Edwards Wednesday who ordered my tire, received it in less than 24 hours, and had it on my vehicle Thursday afternoon + they were able to squeeze in an upcoming oil change and tire rotation while they were at it — all in less than an hour. Prompt and efficient — exactly what I needed to get me safely back on the road.

- Kevin Jennings - Aug 14, 2023

Great crew, very helpful, good inventory, and great prices.

- H. Kyle Anderson - Aug 13, 2023

I have put off writing this review until there was some service that went along with the sales process for Edwards Ford. But after a few months of owning the vehicle that I bought from Edwards Ford, I can say emphatically that this has been the best car buying experience I have ever had. from start to finish, the sales process was smooth and fair. I have had the car serviced several times cents and not only was the service department, fast and efficient, but the rates that they charged for service for extremely fair given that it is a dealership. Will absolutely be sending people their way, and will use any chance I get.

- M Smith - Aug 10, 2023

Always friendly dependable service. Service advisors are knowledgeable and helpful.

- lawrence bernazzoli - Aug 08, 2023

Did a Great job.

- Jimmy Bashnan - Aug 08, 2023

Fixed my concern very Quickly!

- Robert McLean - Aug 08, 2023

Repairs completed ahead of schedule and at a lower price than originally quoted. Jimmy in service dept is the best!

- Gary McCollum - Aug 04, 2023

- Kallsen Wright - Aug 03, 2023

Neal Taylor was a great help to me in a time of uncertainty about what was wrong with my car. He went above and beyond the call of duty. Thanks you Edwards Ford and Neal Taylor!

- R C RC Cola - Jul 31, 2023

Everything was done well.

- Kenneth Hoffman - Jul 20, 2023

- Hunter Hartmann - Jul 20, 2023

- Brent Davis - Jul 20, 2023

Expert service, fair prices, easy to deal with, detailed explanations, trustworthy and straightforward. I don't even go anywhere else for service anymore. I like the oil change service they call "The Works" because it's more in-depth and they check everything out as opposed to those quick oil change places, yet barely charge much more. I highly recommend Edwards.

- Loran Burrell - Jul 19, 2023

- St. Luke UMC - Jul 17, 2023

- Curtis Wald - Jul 12, 2023

Good dealership for auto services. They do a good job and their employees are courteous and helpful. Good dealer to buy a vehicle and have it serviced. Nice overall experience each time there

- Joe Smucker - Jul 08, 2023

- Randy Zydonik - Jun 30, 2023

Good dealership for auto services. They do a good job and are employees courteous and helpful. Good dealer to buy a vehicle and have it serviced. Nice overall experience each time there

- Joe Smucker - Jun 28, 2023

- Kent Peightal - Jun 27, 2023

- Jeremy Meredith - Jun 23, 2023

I initially had a problem with my used car purchase, and Edwards Ford made it right. Very satisfied with the process all around of buying a used car.

- Drs Gross - Jun 20, 2023

well pleased with staff and service

- Kathryn Collins - Jun 19, 2023

I’d like to thank the Edwards Ford Service team for helping me out this week. Just prior to a business trip, my truck had an engine issue which required a diesel engine technician to repair. After several calls to local dealers and no appointments available for 4 - 6 weeks, I decided to stop at Edwards Ford to see if they were able to help - I was up against a deadline. Without hesitation, they said leave it there and they’d have it done by my departure time. Sure enough, they called me the day before and I had no issues on the 500 mile drive.

If you’re looking for someone to work on your Ford in the Keowee area, taking it to Edwards. You won’t be disappointed.

Chuck

- Chuck Yannizzi - Jun 15, 2023

- Bill Lewis - Jun 13, 2023

- Judy Rogers - Jun 09, 2023

Friendly, timely, honest, and answered all questions professionally.

- Nukeghost - Jun 02, 2023

The service staff at Edwards Ford was very helpful in correcting my problem and installing new tires which was completed unbelievably fast.

- John Williams - Jun 01, 2023

My purchasing experience was awesome. I highly recommend you purchase your vehicle from these guys.

- Stewart Cooper - May 30, 2023

- Debbie Hassell - May 27, 2023

- Russell Russell - May 25, 2023

Edwards , did a good job on my truck but it was much slower on my oil change . I had to wait 1 and 1/2 hours longest every. I’m sure it was a labor problem as always. I’ll definitely be back maybe better next time.

- Ronald Gentry - May 25, 2023

- Terry Cantrell - May 23, 2023

- Terri Baumann - May 22, 2023

Had an initial problem, but Edward's promptly corrected it. Would recommend Edward's Ford.

- Toni Swisher - May 19, 2023

Positive experience in every way. My appointment didn't go through on internet so I will call to book appointments. They did my oil change anyway without any issues. Didn't have to wait. Paul Harris was very professional and helpful. Waiting area was clean with good coffee. Price was great and you have certified mechanics doing the work.

- Lillian Murphy - May 19, 2023

Frequently Asked Questions

FAQ's from customer experiences

Does Edwards Ford offer vehicle pickup and return for servicing?

Yes, Edwards Ford provides vehicle pickup and prompt return for servicing to enhance customer convenience.

Can Edwards Ford service vehicles covered by extended warranties or service plans?

Edwards Ford services vehicles with extended warranties or service plans, coordinating with warranty companies for payment.

How does Edwards Ford handle appointment scheduling and wait times?

Appointments can be made online or by phone; while occasional delays occur, the staff strives to minimize wait times and accommodate customers promptly.

Edwards Ford | 3440 blue ridge blvd, West Union SC , United States