Dutchman Heating and Cooling Inc

Name: Dutchman Heating and Cooling Inc
Address: 400 E Ogden Ave, Naperville, IL, 60563, United States
Telephone: 6309612220
Rating: 5.0

HVAC in Naperville IL
Star Score
Average 5.0 / 5
Reviews & Ratings 50
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Dutchman Heating and Cooling Inc., nestled in the heart of Naperville, is a trusted provider of HVAC services, renowned for their professionalism and customer-centric approach. With glowing testimonials highlighting their punctuality, politeness, and expertise, Dutchman stands out for delivering exceptional service. Whether it's a furnace replacement in the chill of winter or an air conditioner installation awaiting the summer breeze, their skilled technicians, like the commendable Clint, ensure everything runs smoothly. The team's dedication to thoroughness and quality is matched by their patient and friendly customer support, making Dutchman a highly recommended choice for friends and family seeking reliable climate control solutions.

I can’t say enough nice things about my experience with Dutchman Heating and Cooling Inc.

The workers from Dutchman on my project were polite, hardworking, professional, and knowledgeable.

I am very happy with the quality of work that they provided at my home.

I moved here about a year ago, and I plan to use Dutchman for all my future heating and cooling needs.

-Thomas Arnswald - Posted Dec 26, 2023

Dutchman is so far superior to anyone I’ve ever used. In my decade owning a home I’ve tired many companies and by far Dutchman’s has been the most honest and informative. There was never an upsell or hard sell—just knowledge and options available shared.

Clint was exceptional, he answered questions I’ve asked my previous heating and cooling team before and got no answer. He shows me the water flow and provided solutions to the over flow! I was amazed! Clint showed me the humidifier and my furnace filters, made
Recommendations on where to be the cheapest and best filters. I felt like my
Dad came over to my house and make it its best. I wish I found them sooner!

-Jenny Seisser - Posted Nov 24, 2023

So on the last hot day in October my 23 year old air conditioner went out. Got 3 reputable contractors to give me bids on a new 3 ton single stage unit. One was way high (over $8k) and the other tried pushing me to do the furnace too which worked fine, but at least he was somewhat more reasonable. Dutchman came out and quoted me on 2 different units. We plan to move in the next 7 or so years so i went with the cheaper option which was about 5300. Installers were friendly and on time. Job site totally cleaned up after and boy does the new AC coil look nice instead of the mangled sheet metal that was there before. Wont know how the unit performs until spring, but they said they will come out for a spring start up to check everything over at no charge. Couldn't be happier! A+

-Adam Price - Posted Nov 14, 2023

Having firsthand knowledge of Dutchman as a dealer who sells my products I became a customer of theirs. I was in a jam, needing someone quick, needing to leave town, but not wanting to leave with my questionable system, they came out within hours. The tech was knowledgeable, thorough and took care of the issue as well as instructed me with a few future tips. Above and beyond in my book. I’m glad to do business with them in all capacities.

- Ignacio Rovirosa - Feb 20, 2020

Mat was on-time, took time to explain things to me, made suggestions that were logical and sensible, took care of my problem and even helped me deal with a dehumidifier that could have been a problem down the road. Dutchman has earned my trust.

- Craig Ediger - Feb 17, 2020

They stand behind their work, very efficient and friendly. A supervisor came out to make sure our unit was installed properly. It's easy to get a service call. Very prompt and are not always trying to make another sale. We'd use them again.

- John Douglas Davila - Dec 21, 2019

We’ve used Dutchman for about one year now and are part of their maintenance plan. We’ve always had prompt service that we’ve trusted. We recently replaced our entire HVAC thru Dutchman. It was a big job that took all day. They were friendly and efficient. They cleaned up and left the place as it was found. We did end up having an issue and went w/out heat for a night, I called first thing in the morning and they immediately dispatched someone out and he resolved the issue quickly. Good trustworthy business that is responsive and seems to truly care about its customers. I highly recommend!

- Sarah Carr - Dec 19, 2019

Excellent customer service from the entire Dutchman team from scheduling the appointment to Matt who came out and serviced our furnace and humidifier. Matt has been here the last few visits and is prompt, knowledgeable and very courteous.

- Matt S - Dec 13, 2019

Great company with professional technicians.
Nice vehicles filled with all the parts needed for my repair.

Good pricing and fast service!!

- Mike Merle - Dec 11, 2019

Routine check up. All good! Didn’t try to up sell anything. Matt and his assistant were very conscience and all around great guys.

- Paul Calhoon - Dec 03, 2019

- Ken Ancona - Nov 27, 2019

- Dominic S - Oct 09, 2019

Matt has been coming to service my heating/cooling for the last couple of years. He is very dependable, knowledgeable and courteous. I always ask for him. I really like Dutchman for the price and honesty. Thank you for years of service!

- Ildiko Lee - Sep 21, 2019

- Kyle Ory - Sep 12, 2019

I bought a bench from Reese. Mark was very helpful. I m planning to return next week to buy powerblock and sit up.bench. These guys are attentive and know their stuff.

- oliver moore - Sep 12, 2019

Excellent service. Very friendly and informative. Not in a rush, was willing to explain everything in detail. Caught some easy to miss issues during service that would have caused me problems down the road, but not pushy about selling products or services.

- Max Deleon - Sep 09, 2019

Need a new furnace, a/c, humidifier?
Thankfully Dutchman was referred to me. I purchased all three from them last year and am extremely pleased.

- Shirley Hurley - Sep 09, 2019

- Kelly Woods - Sep 06, 2019

After using other companies over the years I wasn’t impressed. Myself and two neighbors all use Dutchman Heating. Matt has been our service tech. I’m pleased with the service. Our A/C went out last night and he was here by 11 this morning. Good customer service!

- Louis Fehse - Aug 02, 2019

Switched to Dutchman after using other companies. Had problems with poor ventilation and techs had no clue. Matt is our tech. Found the problem and the rooms are great. He’s knowledgeable professional and really a nice guy. Jaime in the office is great. She’s so friendly and always helpful. These employees would be tough to replace. Very pleased customer!

- Lois F - Aug 01, 2019

Very professional!!!

- Victor Gallagher - Jul 26, 2019

Friendly quick service for repair of AC unit.

- Mary Anselmo - Jul 23, 2019

- Julie Carlson-Noordhoek - Jul 22, 2019

Great service and friendly employees

- Dave Kueker - Jul 20, 2019

Every person I interacted with at Dutchman was helpful and patient with me, even through heat, humidity, and my constant calling for updates for installation of a new air conditioner.
Customer service is excellent.

- Tricia Fiske - Jul 13, 2019

I highly recommend Dutchman Heating and Cooling. Very professional! Reasonable pricing! Show up on time! I will only use this company in the future! Everyone I dealt with at the company from the receptionist to the service man-Clint were Fabulous!! If you have air conditioner or heating issue these are the people to call!!!

- Amy Drohan - Jul 10, 2019

Good communicators. Worked on job until it was done right. Friendly front office and staff.

- Sam Work Entile - Jul 10, 2019

I’ve been using Dutchman for several years. Matt is the tech that always comes and services us and appreciate all of his experience and knowledge. Great service on time and trust their recommendations. Will continue to use them and Matt for years to come.

- Matt H - Jul 03, 2019

Service desk very friendly & helpful. Their HVAC technician, Clint was also very friendly & helpful servicing our AC. He pointed out a failing capacitor on my Goodman unit which he replaced and cleaned my AC unit. Will definitely go with Dutchman next time.

- Henry Sikora - Jun 28, 2019

- Tom Schultz - Jun 28, 2019

Great company and great service!

- Christina Giunta - Jun 27, 2019

I highly recommend. Clint was very knowledgeable and professional!! He explained everything and answered all questions!!

- Karin Krupa - Jun 26, 2019

- Stephen Brugge - Jun 15, 2019

Matt has been our service tech from Dutchman. I finally feel like I found someone/company that I trust, without second guessing his recommendations. Only wish I had known about Dutchman when we replaced our old units several years back.

Jamie from the office has been a pleasure to work with from reminder calls for maintenance service to scheduling/rescheduling appointments. Would highly recommend Dutchman for all your AC/heating needs.

- Betty Chan - Jun 15, 2019

Air conditioner serviced by Matt from Dutchman. Create service, very customer friendly, answers all questions and very reasonably priced. We have used Dutchman for last 5 years and will continue.

- Ron P - Jun 14, 2019

Service rep was on time. He was quick and efficient. He also noticed that my dryer screen was clogged so he also took care of that. Everyone I came in contact with was very helpful. I have used this company for several years and have always been pleased with the service.

- Jane S - Jun 14, 2019

Matt was our service technician. He was very honest and knowledgeable. Price was fair and he only fixed what needed to be fixed. It was an old unit and he very easily could have tried to sell us new units. Very happy with Dutchman and will definitely recommend and use them again.

- Kim Pirics Lally - Jun 13, 2019

Fantastic Service, Super knowledgable service tech. Very polite and friendly. I would highly recommend Dutchman and Mat. He was fantastic! Even took the time to explain things a second time to my husband on the phone and spent the time fixing our AC unit that a previous HVAC company did not. A++++ Service!

- April Melissa - Jun 10, 2019

- Lois Fehse - Jun 09, 2019

- Mary Ellen Shoenjohn - Jun 06, 2019

A friend had recommended Dutchman, so I called them up to get an estimate on replacing my furnace and ac. They installed a new furnace at the beginning of winter 2018, when the very old furnace had died. In addition, I decided to replace the older air conditioner unit too. The gentlemen that came out were very professional, polite, and prompt. They did an excellent job. Due to the weather being cold outside, they installed the air conditioning unit but said that it should not be started until the weather gets warmer. Clint, who was one of the people who did the installation, came back and checked the fluids, the airflow, etc, and ensured that everything was working properly. Unfortunately, I don’t remember the other installers’ names because they were great too. Jamie (sp?) was the person that I had talked to at the end of last year, and she was always patient, polite, and professional too. I have had the pleasure of interacting with others too and all of the experiences have been great. I recommend their business to friends and family.

- Joseph Colson - Jun 04, 2019

Dutchman provides courteous and helpful service, though high priced. A $40-60 part and 10 minute install was extremely overpriced.

- Phoebe Stafford Papaeliou - May 31, 2019

Prompt and professional emergency service

- Christine C - May 26, 2019

- Malcolm Dwyer - May 24, 2019

Very reliable and professional.

- Stuart Hong - May 24, 2019

- William McClung - May 24, 2019

Dutchman just came to perform a startup check on the new AC unit they installed with the new furnace this past winter.

Great company to work with.

- William Gommel - May 23, 2019

Dutchman does a great job - I trust them to be honest in their evaluation of the problem, they explain everything that’s wrong and what they are going to do to fix the problem. Everyone that works there is very friendly and nice.

- Meri Morse - May 18, 2019

Always professional and courteous. I have bought my AC and furnace from them and have had them serviced by them without issue. Great family owned company.

- James S - May 17, 2019

Serviceman showed up on time, was very polite and professional. Had the parts he needed to fix the problem.
Thanks

- Karren Wcisel - May 17, 2019

Frequently Asked Questions

FAQ's from customer experiences

What types of heating and cooling services does Dutchman Heating and Cooling Inc. provide?

Dutchman Heating and Cooling Inc. offers installation, repair, and maintenance services for heating, air conditioning, and humidifier systems.

How does Dutchman Heating and Cooling Inc. handle customer communication and scheduling?

The company is known for prompt, friendly, and patient communication, with helpful staff who assist in scheduling and rescheduling appointments as needed.

What can customers expect during a service visit from Dutchman Heating and Cooling Inc.?

Technicians arrive on time, are professional and knowledgeable, explain issues clearly without hard selling, complete work efficiently, and clean up the job site after service.

Dutchman Heating and Cooling Inc | 400 E Ogden Ave, Naperville IL 60563, United States