Dr. Drain Plumbing

Star Score
Average 5 / 5
Reviews & Ratings 39
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REVIEW Dr. Drain Plumbing

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I am a repeat customer and will continue to be. This time I had a very leaky outdoor faucet. Ryan is a skilled technician and a truly professional representative to customers for Dr. Drain Plumbing.
Service: Outdoor plumbing system repair

- Dianne - Jun 06, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Dr. Drain is absolutely the best plumbing service in Hillsborough. Ryan has come out to our house several times while we repair our home after a leak caused extensive damage. Each time he’s been professional, incredibly kind, and extremely knowledgeable. He is always more than happy to not only fix a problem, but to also give advice on preventing it in the future. I could not recommend them enough.
Services: Faucet installation, Plumbing leak detection, Toilet installation

- Dan Ashlin - May 25, 2022 - Reviewed on Google

Ted is always so thorough and efficient! I always appreciate their willingness to help😊

- Laurie Mace Althaus - May 24, 2022 - Reviewed on Facebook

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
So there are dozens of plumbers listed in the area and you never know if they are honest and competent. I got really lucky by choosing Dr Drain. I had an urgent issue with my shower faucet leaking and spraying water into the wall behind the shower. I had to turn off the water shutoff for the house. The first plumber I called estimated a repair cost of $900. I decided against them and called Dr Drain. The receptionist, April was very nice, professional, and understood the urgency of my problem. She promised to have someone here in a few hours. As promised, Ryan showed up and listened carefully as I explained my problem. It took him about 2 minutes to see what the problem was and proceeded with the repair. He didn’t try to sell me parts that I didn’t need. Total repair cost was $200. I highly recommend Dr Drain because of their honesty, competence and fair prices. I would definitely use them again.
Service: Shower repair

- Joel S - May 11, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Dr. Drain has been my go-to for all things plumbing for years and has always provided excellent service. Prompt, professional and personable the Dr. Drain team has in every case solved my worst plumbing nightmares for the quoted price at the scheduled time. 5 Stars.
Services: Faucet installation, Plumbing leak detection, Toilet repair, Faucet repair, Shower repair, Sewer repair, Drain cleaning

- Adam Oakeley - Apr 28, 2022 - Reviewed on Google

Dr. Drain has been my plumbing service of choice for 10 years. They are highly reliable, courteous, willing to explain everything before the work starts, and have good pricing for their services. I highly recommend Dr. Drain Plumbing.
Services: Plumbing leak repair, Plumbing leak detection

- Linda Margarita Vargas - Apr 19, 2022 - Reviewed on Google

Services: Plumbing leak repair, Plumbing pipe repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Sam Reddinger - Apr 11, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Value
I thought I might have a toilet leak, so I called Dr. Drain and they sent someone out same-day. They called in advance of the plumber's arrival, and Ted was a really nice guy and really knew his stuff. He quickly identified the problem and got it fixed -- he was probably in and out in less than an hour. The price was fair, the work was good, and everything was friendly and professional from start to finish. I won't call anyone else for plumbing at my house!
Services: Toilet repair, Plumbing leak detection

- Nick C - Apr 06, 2022 - Reviewed on Google

Services: Faucet installation, Toilet repair

- Melanie Roskin - Apr 04, 2022 - Reviewed on Google

While doing a regular maintenance on our water treatment/softening system (we are on well water) we noticed that the water heater that serves half the house was leaking from the bottom. Since we have owned the house since 2003 and we had never replaced it, and the house was built in 1992, it was most likely the original installation. Based on reviews, and their initial responsiveness, we contacted Dr. Drain to do a free estimate. April was very pleasant and attentive on the phone and arranged to have Ryan assess the needs and return in a matter of days to do the installation. We were very satisfied with the service from start to finish!

- Richard H. - Apr 02, 2022 - Reviewed on Yelp

Service: Water heater repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Jordan Fallon - Mar 31, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Ryan was amazing! Highly recommend. He fixed everything quickly and didn’t try to fix things that weren’t broken. The cost was far less than we expected.
Services: Shower repair, Plumbing pipe repair

- Michelle Bartlett - Mar 30, 2022 - Reviewed on Google

I highly recommend **** at Dr Drain. He swapped out 2 old, commercial toilets for new traditional residential toilets for me. I will definitely use Dr Drain in the future ð??ð?¼

- Rolfe Burns - Mar 20, 2022 - Reviewed on BBB

The plumber came early which was nice. He was transparent about their pricing and exactly what he needed to do before the work began. He did an excellent job with the repairs, answered all of my questions, and even offered me advice on a future project I'm thinking about. I appreciate this company's professionalism, kindness, and willingness to share knowledge.

- Kristy Ponce - Mar 07, 2022 - Reviewed on Yelp

Ryan from Dr Drain is "The Drain Whisperer." He just solved our problem drain/sewer smell issues that no one could. He is professional, highly knowledgeable, interested in resolving problems, persistent & patient. Highly recommend this company for all plumbing issues. As well, April in the office, promptly schedules appointments & keeps you posted on time of arrival.

- Linda G. - Feb 23, 2022 - Reviewed on Yelp

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We used Dr. Drain to install a kitchen faucet and they did an excellent job. The plumber arrived on time, completed the install very quickly, and the price was very fair. Overall we highly recommend Dr. Drain!
Service: Install faucet

- J. Seiglie - Feb 16, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Called over the weekend asking for service as soon as possible. Had a call early Monday morning, saying technician could come by between 12 and 3. He arrived exactly "on time" and 12 noon, diagnosed the problem, could fix with new parts in his truck, and was finished, very efficiently, by about 12:30 p.m. I'm very satisfied with the service, and I'm very relieved as well
to have the problem fixed because I have family visiting in a day or so!
Service: Repair toilet

- Kathy Lohr - Feb 14, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great service
Service: Find & repair leak

- William Wilson - Feb 11, 2022 - Reviewed on Google

Positive: Quality
Great company.

- Ryan Mitchell - Feb 03, 2022 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

Came recommended to me by a family member and I see now for good reason. Really responsive - were able to come quickly for both the consultation and the actual repair. The plumber, Ryan, was awesome. Took the time to explain what was wrong and, after the repair, how to use/maintain the new plumbing fixtures. Pricing I thought was very fair, and I liked how everything was itemized so I could easily pick and choose. Will definitely be using them for any future work 👍
Services: Find & repair leak, Repair pipe

- E. Celeste Jirles - Feb 02, 2022 - Reviewed on Google

Positive: Professionalism
April in the office is courteous & professional. So pleasant to deal with. Ryan arrived exactly when expected & was extremely professional & knowledgeable. He installed a new kitchen faucet & a new laundry sink & faucet, while also repairing a leak in our upstairs bath. Ryan carefully explained everything he had to do and what costs to expect. I would give them 10 stars if I could. I would not hesitate to recommend to anyone.
Services: Repair faucet, Install faucet, Find & repair leak

- John Lehman - Jan 11, 2022 - Reviewed on Google

Service: Repair shower
Positive: Professionalism, Quality, Responsiveness

- Kendall Kozel - Jan 11, 2022 - Reviewed on Google

Ryan's service was exemplary. He provided all the information we needed to replace the old crumbling water heater with a new Rinnai tankless water heater. He was thorough with the installation and provided us with information to update some of our older plumbing. I highly recommend Dr Drain for your plumbing needs.

- Debi Timko - Jan 06, 2022 - Reviewed on Google

I was very satisfied with the service. The plumber was very pleasant in knowledgeable and did a very good job of removing the old kitchen faucet and installing the new. The cost, $215, was more than I had expected but worth it because I could not perform the job myself.

- Bruce Foster-Momsen - Jan 04, 2022 - Reviewed on Google

The plumber was friendly, knowledgeable, and gave us many good tips for keeping our sink drains in good working order. I’ll certainly call Dr. Drain the next time we need a plumber.

- Barrie Trinkle - Dec 31, 2021 - Reviewed on Google

Arrived on time, very professional, got my sink drain resolved and even assessed and made some general recommendations on my overall house plumbing. I wouldn’t hesitate to hire them again, very well done!

- Mike Bruhns - Dec 30, 2021 - Reviewed on Google

Great service

- William Wilson - Dec 27, 2021 - Reviewed on Google

Provided excellent service and gave me several tips on how to extend the life of my disposal.

- Danielle Oakley - Dec 20, 2021 - Reviewed on Google

I called Dr Drair to repair a leak in our crawl space. Ryan came out to diagnose the problem, and was very timely with the repair. He was also friendly, knowledgeable, and thorough. While we waited to make sure the leak was sealed tight, he examined nearby pipe connections and noticed a small leak at another location, which he kindly fixed as well. April, who I spoke with on the phone was also very helpful. Great service, no complaints! Highly recommend!

- Perry M. S. - Dec 13, 2021 - Reviewed on Google

I had an outside water spigot that I could not turn off; water flowing everywhere. I called Dr. Drain and April was wonderful. She could hear the panic in my voice. She phoned Ryan and he came to the rescue within one hour. He explained the problem and within 45 minutes, all was repaired. April called the next day just to follow up on my satisfaction. Excellent service. Ryan did a great job. Don't call anyone else.....call Dr. Drain....Ryan is an expert.

Tom C.

- Tom C. - Dec 09, 2021 - Reviewed on Yelp

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Andrew Hubbuch - Dec 07, 2021 - Reviewed on Google

After being impressed with their work, I decided to hire them to replumb my whole house. Ryan worked for as long as it took to do a thorough job, and was very conscious of cleaning up. Highly recommended.

- Travis Pederson - Dec 02, 2021 - Reviewed on Google

We are extremely satisfied with the experience we had with Dr. Drain. They were readily available, communicated well, were very personable and very knowledgeable. It turned out that our issue was not a plumbing issue at all, and we were not charged for the visit/assessment. We will definitely use Dr. Drain for all of our future plumbing needs.

- Christopher Shoff - Dec 02, 2021 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

They were prompt and responsive; our garbage disposal was unplugged and the plumber identified the issue right away and did not charge a service fee. He was also very personable and sweet with our baby and bulldog! Will absolutely call again with future issues.
Service: Waste disposal repair

- Jaclyn Tarlton - Nov 17, 2021 - Reviewed on Google

We are very pleased with his service. When called, *** answered in a timely manner, gave purchasing advice, and set up an appointment as soon as we had purchased the material. On the day of service he arrived in a timely manner and fixed our problem in a congenial manner. We highly recommend him.

- Marsha B - Nov 09, 2021 - Reviewed on BBB

Service: Pipe repair
Positive: Professionalism, Punctuality, Responsiveness

- Jennifer Norris - Nov 07, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

Dr Drain is the only company that I trust for all of my plumbing needs. Professional, affordable, top quality in every aspect.
Services: Toilet repair, Boiler repair, Leak investigation and repair

- Brian Roark - Oct 22, 2021 - Reviewed on Google

Services: Pipe repair, Install waste disposal, Boiler repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- Allie - Oct 21, 2021 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

We had to have our bathroom and shower faucets repaired, and Ryan, from Dr. Drain, as always, did a great job. He helped us get the expensive parts needed for the repair sent, free, from Moen, under warranty, as we were the original homeowners. We wouldn't have known this warranty protection was available, much less how to go about applying for it. He did all the work for us. When the parts came in, he did a beautiful job installing the new faucet components and at a reasonable price. We have used this company for years, and the plumbers they send out are inevitably polite, professional, willing to explain repairs in detail, and ever consistent in steering us away from unnecessary repairs. Dr. Drain has a highly competent team with integrity that is hard to match these days. I very highly recommend them.
Service: Tap repair