BUSINESS REVIEWS

DQ’s Pool Service Inc

335 Cypress Way W , Naples, FL, United States

About DQ’s Pool Service Inc

DQ's Pool Service Inc. in Naples is the go-to expert for pristine pools, offering unparalleled professionalism and punctuality. Celebrated for their quality work and responsive service, they've earned a stellar reputation over five years of dedicated service. Whether it's routine cleaning, general repairs, or maintenance, DQ's Pool Service ensures every pool is a sparkling oasis. Their adept handling of equipment repairs, including heaters and actuators, is lauded by clients who appreciate the seamless, educational approach to pool care. With DQ's, pool owners receive not just immediate fixes but also the knowledge to maintain their pools' health. For top-tier pool service that values both excellence and education, DQ's Pool Service is the community's trusted choice.

Customer reviews

Showing 1–17 of 17 published reviews.

Google

Had a problem with my spa emptying every time my circulation pump went off. Talked to Don at DQ Pools in the evening and he was here the next morning to diagnose the problem and get his employee Jamie out to fix it. I could tell when I bought the house that the pool equipment was old and poorly maintained so I was not shocked when I had a problem. Unfortunately, being novice pool owner I had no idea where the problem was or how to fix it. Fortunately, DQ did. As they went thru the process, they pointed out other potential issues and told me they could wait attention if I wanted to wait. I chose to get everything done at once and they were able to quickly correct everything at once including replacing the Spa light. Thanks to Don and Jamie everything on the pool/spa is functioning properly for the first time since I've owned it. Priceing was fair and reasonable and I would recommend DC Pools to everyone who wants great service, quality work at a fair price.

Google

Amazing Pool Company!!! I've had 4 other companies come to my house and tried to fix my infinity pool without any success. One company told me he tried but" those infinity edges are really tricky" and he couldn't fix it. But DQ pools had my pool working perfectly for the first time in a year and a half... Thank you Don and team

Google

DQ’s team is responsive, professional, and highly competent. Not only did they troubleshoot and repair our pool heater, they took the extra time to make sure other system components were safe and working properly.

Google

Fast response. Super efficient and professional. Highly recommend.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My pool heater had been limping along for a few months. It finally lost the will to live😔. I called DQ pool service and discussed my replacement options with Donald. He ordered a quality heater with a great warranty and was able to install it the next day! He was prompt and professional. Not only did he clean up his work area, but he also arranged to have my old heater taken away. My pool was warm & toasty within hours..perfect for a December swim! Service: Swimming pool equipment repair

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great company, fast professional service. I would recommend without hesitation.

Google

My pool pump and motor completely broke down. After doing some research, I contacted DQ and Donald came out to my home on his way home. Diagnosed my issue, completely replaced the system, walked me thru the entire project. All of this within 24 hours!! Very professional and courteous. 5 stars all the way!!!

Google

Service: General repairs & maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness After Ian, DQ pools and Don were spectacular. He was responsive when other companies wouldn’t even call us back. He visited our community on two different occasions to assess what needed to be done and provided a very detailed quotation. He was able to source all of the equipment needed and committed to finish the pool clean out and replacement of pumps/heaters/filters within two days! Since the pool has been up and running he has stopped numerous times to check on the chemical levels and make sure everything was working properly. Thanks to Don and DQ pools our owners are able to have a sense of normalcy by using the pool. Thanks, Don!! Service: Swimming pool water feature repairs

Google

Positive: Professionalism, Quality, Responsiveness Had a pool actuator go bad on return to Naples. Don came the next day, explained exactly what caused the actuator to fail, and replaced it. Fantastic service. Honest and dependable. Highly recommend DQ and Don. Use them!! Service: General repairs & maintenance

Google

I have used DQs for the last 5 years! They have always been professional and honest.

Google

Positive: Professionalism, Punctuality, Responsiveness Donald was very knowledgeable., answered all by questions and repaired the salt meter issues the same day. Service: Swimming pool equipment repair

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Next day fix! Even took the time to show me how everything works so I can monitor it myself. Great service. Service: General repairs & maintenance

Google

I had a pool/spa heater that gave up on doing its job. Don came over the next day and gave me a full professional analysis of what was going on with my system and was truly knowledgeable of every component and ran me through every option that I had. He made the whole repair and replacement a seamless process. I will definitely use his company again.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Best service company in the area by far. Highly recommend. Service: General repairs & maintenance

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Best pool service and cleaning company in Naples! We’ve been using DQ’s Pool Service for 5 years now and have never had a single reason to complain. We highly recommend them! Services: Cleaning, General repairs & maintenance

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

Absolutely 100% outstanding. Our name was passed on to Donald regard our need for assistance with our IAquaLink pool operating app. He reached out immediately, said he could send someone that very day and did just that. Had us up and going in under 30 mins. We ask for a quote on an additional and larger project. He had it back within hours and ata very fair price. Could not be more satisfied and highly recommend these folks. Randy

Google

Very responsive, professional and solid work on our pool in Naples!

Frequently asked questions

What types of pool repairs does DQ’s Pool Service Inc. handle?

DQ’s Pool Service Inc. handles a variety of pool repairs including equipment diagnostics, pump and motor replacements, heater repairs and installations, actuator replacements, and water feature repairs.

How quickly can DQ’s Pool Service Inc. respond to service requests?

DQ’s Pool Service Inc. is known for prompt responses, often providing same-day or next-day service depending on the issue and availability.

Does DQ’s Pool Service Inc. provide guidance on pool maintenance and equipment?

Yes, the team at DQ’s Pool Service Inc. takes time to explain issues, maintenance options, and how to monitor pool systems to help customers better understand and care for their pools.