Just wanted to show my appreciation and gratitude towards the excellent technician Anthony A. He was very prompt, courteous and professional throughout the whole process. Everything was explained perfectly and the installation was top notch. It was a pleasure to use DGD and their excellent service techs.
About DGD
DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!
Customer reviews
Showing 3351–3400 of 4,735 published reviews.
Mina was outstanding: friendly, courteous, and professional. I've used DGD three times before, and I highly recommend them for all your garage door service and installation needs. Please ask for Mina if he's available ... you won't find a nicer person!
Excellent service. Highly recommended.
My husband and I reached out to DGD twice and could not be happier. First we meet Raymond who installed our garage door openers. Raymond was friendly and respectful of our situation when I mentioned needing a screen for the garage doors, Raymond informed me that DGD could assist us with this as well. Called office made appointment - today we meant Ford a courteous and knowledgeable sales man. With no pressure Ford gave us 3 options, we decided on the one that best fit our needs - eagerly awaiting installation. Thank you DGD both Raymond and Ford our 5 star employees. Cindi
Showed up on time and did an excellent job.
Tyler did a good job fixing the problem. He also was very polite!
Matt was amazing and professional. Highly recommend!
Xavier was wonderful ! The spring on our garage broke yesterday, we called at 9.50 am and he was here by 2.10pm. Explained well the possible future repairs that maybe needed and replaced the immediate issue of both springs ! He was very professional and knew his stuff ! Job well done ! And on a holiday weekend too !
DGD provided excellent customer service. Anthony A. replaced our opener with a new model after explaining the age of old unit that had problems. He was professional, courteous and knowledgeable. We are very happy with our quiet door😀
The crew was very knowledgeable and professional. Brandon explained everything he was going to do and went over everything when they were finished. I highly recommend DGD for you garage door needs!
Eric W. was very helpful and installation was quick.
Excellent service. Prompt and fixed the blown capicator, adjusted codes sprayed the hinges and got me back in business again. Highly recommend.
Great job. The technician was very knowledgeable.
Excellent service. Xavier did a very good job.
I called the company on Saturday afternoon, they scheduled me on spot for Monday and they were following up the technician visit through texts , the technician Michael came on time , took his time to explain the issues, gave me estimates fir labor and spare parts , and By the way ( No diagnosis fees like other companies on internet) . We agreed on the work, Michael replaced the springs and a bearing and finished the job in less than an hour , great company and great technician.thats the company I would hire again for any future issues 👍
Eric was super helpful and efficient. I was in a bit of hurry and he made sure to get things done on time and provide quality service. Thanks!
Ford S. Came out and gave me a quote on a new garage door. I have received a few quotes but he was the first one that gave a quote for exactly what I was asking for. He was friendly, quick, and knowledgeable. Needless to say he won my business. Thank you.
Anthony A. Was great and did an awesome job!! He was honest, efficient, and extremely professional. We are happy we went with DGD for our repairs. We will be return customers for sure.
The technician was very knowledgeable, professional, and customer family
The service was excellent and the service man went above and beyond to ensure quality service
We had an urgent repair need and called DGD Garage Doors. A technician was nearby and was dispatched to our home shortly after. Technician Jimmy K quickly assessed and made the repairs. He had replacement parts on the truck so their was no waiting. We found Jimmy to be knowledgeable, a good listener, patient, and skilled in his profession. I deducted a star because the company website does the opposite of what it promotes. The home page says "Get a Free Estimate". It also says "Never a Service Call Charge". My invoice showed that I was charged a $50 trip charge plus the labor fee. I called the Brooksville office. Trinity stated that the trip charge is their policy. When asked to reconcile this policy against the website, I was also told that the "Never a Service Call Charge" is related to the Free Estimate claim. If a customer rejects the estimate, the visit is free. If the customer accepts the estimate, both a service call fee and labor fee are charged. This is clearly a contradiction and demonstrates a lack of transparency. The company needs to correct their website and I have asked the office to do so. They should restate their offering to "Service Call Charge applies to all completed jobs."
Discount Garage Door is responsive, professional with great communication. The service technician went above and beyond. Highly recommend!
Great service.
Awesome job, started with the Dispatcher by the name of Sky,she calmed me down, Thank U young lady, the Technicians professional and on time to put my fears to rest and thank U as well Chris .😄
Great customer service with professional follow-up!
Great experience. Had a SERIOUS malfunction due to a spring manufacture defect. Matt Davis analyzed the possible causes; then he talked through the various remedies using analogies, where necessary, to keep the cause/solution details in readily understandable, plain language. The fix took quite a while, but, he left us feeing confident the situation was fully resolved. Kudos for a job well done.
Great experience with DGD. My technician Raymond H. was phenomenal! Excellent communication when he was on his way, very knowledgeable and perfect install. Highly recommend. I will continue to use them for my garage door needs in SWFL.
Absolutely first class. Very pleased with prompt and expert service.
First of all let me say how prompt and courteous Bryon was when he arrived exactly when he informed me he would. He was very professional upon arrival and gave me prices on 3 stages of repair that he could perform and prices on all. After choosing which repair, Bryon proceeded to comence repairs and was finished in no time. This is the second time that I have used DGD and will use them again if ever needed. Can't say enough goog things about this company. I would recommend DGD to friends and family without hesitation.
Great job and price. Extremely happy with emergency service call. Eric White is the best tech!!!
4 hours agoNEW The receptionist who answered the phone gave me an appointment in a 3 hour block. I explained I didn't want to take off from work until absolutely necessary and if possible be given a call 30 minutes before heading to my house. She put a note in my file. Just as requested, the technician Ray called me and said he was 30 minutes out. He got to my house only moments before I arrived and- it was perfect. He knew immediately walking into my garage that it was the spring. He was extremely informative, professional, and easy to speak with. He explained the parts, procedure, and pricing. He was diligent and got the job done quickly and efficiently. Thank you so much Ray and DGD for a job well done.
John their master technician was a very knowledgeable person he explained everything in detail while doing is job would recommend him and discount garage doors to everyone. Kept up to their warranty. Thanks
Great experience from start to finish. Reasonable price.
Very organized and profesional.
Mina he was very efficiency and polit he did a great job on installing my new garage door
I had a great experience with the most calming, professional, relaxed but also super informative man by the name of Josh. He walked me through all of the options available from frame colors to screen types and even payment options. I love the fact that I was not being sold to.Rather we were having a great discussion as I was being taught pros and cons of each option so that my wife and I can make a better sound decision. Thanks Josh
Excellent work. Very timely. Eric was polite and very courteous.
DGD quickly and reasonably solved a garage door issue for me last year, so when my wife and I decided we wanted a garage door opener on our golf cart door, I called them up. Jimmy came out and recommended installing a wall-mount unit next to the spring, because of tight ceiling space. Again, the price was very reasonable. Jimmy came back soon after with the unit and did a very nice install in about an hour. The door is almost noiseless and works flawlessly. I highly recommend DGD.
Brandon was very professional and easy to work with. He spent time discussing both recommended repairs and different options. Would highly recommend the company and this service technician.
Tech was on time, efficient and did a great job.
Great service from Anthony with Discount Garage Doors! Appreciate fast appointment and updates on arrival!
First class company...cost a little more but well worth it.
I’ve never needed a garage door repair until now. I called DGD based on a Google search. They sent Jon Sager. He had my door fixed up in no time, and uncovered/solved future problems as well. There’s a lot to it, and Jon took the time to educate me, help me make the right decisions, and get my garage door tuned up better than new! Don’t hesitate to call on DGD and ask for Jon! He’s the best!
Remarkably professional and courteous.
Frequently asked questions
How does DGD handle communication and scheduling for service appointments?
DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.
What can I expect from DGD technicians during a service visit?
Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.
Does DGD offer maintenance and repair services for garage doors and openers?
Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.